Official connection through Meta

    Connect WhatsApp Business API
    in Kazakhstan

    We'll take you through every step: the request, Meta Business Manager, number verification, your first templates. We'll go over the requirements, the timing and what happens to your number along the way, with no surprises.

    • We work with sole proprietors and companies
    • We help you pass Meta's review
    • Payment in ₸, $, €
    15 minutesfrom request to first message
    no visitsall remote, no paperwork to deliver
    0 ₸for the connection itself
    3 daysthe line runs free as a trial

    What you need to connect

    Four things. If something is missing, we'll tell you how to get it: that's part of the connection

    01A sole proprietorship is enough

    Any registered business works, even a sole proprietorship with no employees. All you need is the owner's tax ID. An office, staff and turnover make no difference.

    02Meta Business Manager

    A Business Manager account linked to the owner's personal Facebook profile. No account yet? We'll set it up together, it takes 10 minutes.

    03A phone number

    Mobile, landline or 8-800. What matters is that it can receive a call or an SMS and is not already in use by the regular WhatsApp app without a migration.

    04A website is optional

    There is no need to build a website: an Instagram page or a 2GIS listing under the same name as the business will do.

    Important about the number

    The number you move to the official channel will stop working in the regular WhatsApp app. You can move it back later, but the chat history won't come with it. That's why most companies take a separate number and leave the old one to their agents.

    Start connectingCalculate the costRegistration and setup are free, and the line runs as a trial for the first 3 days

    How the connection works

    If the number is free, the line goes live in about 15 minutes. It only takes longer when Meta asks for documents

    2 minutes

    Sign-up and request

    You create an account and add a WhatsApp Business API line. We see the request straight away and get in touch.

    5 minutes

    Meta Business Manager

    You fill in the Meta form right from your dashboard: company, number, channel name. We stay with you and explain every field.

    2 minutes

    Number verification

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number leaves the regular WhatsApp app for the business channel.

    5 minutes

    Templates and launch

    We create your first message templates, connect your CRM, and you can start writing to customers. After that you work from the chat or from your own CRM.

    later, work goes on

    Business verification in Meta

    Verification happens after launch: until it goes through, Meta caps how many new conversations you can start per day; afterwards the cap is lifted. We help you gather and submit the documents.

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    Connect on your own or through us

    Technically you can set the channel up directly with Meta. Here is how the two differ in practice

    What exactly
    Directly with Meta
    Through WazzaBee
    Who files the application with Meta
    You do, in English
    We do it with you, in plain language
    If Meta rejects it
    You sort it out yourself with support
    We find the reason and reapply
    Payment
    Card in US dollars
    Tenge, invoices for companies
    Where you reply to customers
    You need your own interface or a developer
    A ready-made chat in the browser and on your phone
    Message templates
    You write and submit them for review yourself
    We help you write templates that get approved
    CRM integration
    On your own via the API
    Bitrix24, amoCRM and any CRM via API
    Broadcasts to your contact base
    You build your own tool
    Upload a list and launch it from the dashboard
    Support
    Writing to Meta in English
    Message us on WhatsApp in Kazakh, Russian or English

    Why Meta says no and how to fix it

    A refusal is not final: it is almost always a small thing you can see in advance. Six reasons applications get stuck most often

    01

    The company name does not match

    One name in the application, another on the website and in the documents. Meta compares them literally, so we write exactly what the registration certificate says and put the same name on the site.

    02

    The number is busy with regular WhatsApp

    If regular WhatsApp or WhatsApp Business runs on the number, Meta will not connect it to the official channel. We delete the account from the number first, then submit.

    03

    The business manager is empty

    A fresh account with no profile, no website and an unconfirmed email raises questions at Meta. We fill in the company details before submitting, it takes a few minutes.

    04

    The website does not confirm the business

    A placeholder page, someone else's domain or a site without contacts and services is not proof. A simple page with the name, services and a phone number is enough.

    05

    The niche is banned by Meta

    Alcohol, tobacco, gambling, weapons, prescription drugs and cryptocurrency do not pass into the official channel. That is Meta's rule and it cannot be worked around, better to know in advance.

    06

    The documents are unreadable

    A screenshot with glare, a cropped corner, a photo taken at an angle. We upload a flat, complete scan, otherwise the review goes for a second round.

    If Meta still refuses, we work out the reason and submit again: there is no limit on resubmissions, and the usual remarks are cleared within a day.

    Questions about connecting

    How much does it cost to connect WhatsApp Business API in Kazakhstan?

    Connecting itself is free. After that you pay a platform subscription and for the messages: a broadcast costs about 37,6 ₸ per message, a notification about 8,2 ₸. Replies sent within 24 hours of a customer message cost next to nothing. The calculator above shows the exact amount.

    How long does the connection take?

    About 15 minutes if the number is free and your company details are at hand: sign-up, the Meta form, the verification code, and the line is live. Business verification in Meta happens after launch and doesn't get in the way of your chats. It only takes longer when the number is tied to the regular WhatsApp app or Meta asks for extra documents.

    Can a private individual connect?

    Meta opens the official channel to businesses, but the simplest form is enough: a sole proprietorship. No office, no employees and no turnover required. If the business is not registered yet, the regular WhatsApp Business app remains an option.

    What happens to my number after connecting?

    The number moves from the regular WhatsApp app to the business channel and stops working on the phone. Chat history from the app is not transferred. That's why many businesses connect a separate number and leave the familiar one to their agents.

    Can I connect a landline or an 8-800 number?

    Yes. Any number that can receive a call or an SMS with the verification code will do: mobile, landline or 8-800.

    Do I need a company website?

    Meta checks that the business is real. A website is the easiest way to prove it, but an Instagram page or a 2GIS listing works too, as long as the name matches the company name.

    Will I get the blue checkmark?

    Meta grants the checkmark on a separate request, and approval is not guaranteed: they look at brand recognition, press mentions and policy compliance. We submit the request and advise on what strengthens it, but the decision is Meta's.

    What if Meta turns the application down?

    We look into the reason and submit the application again. Most often it comes down to the company name not matching the website, or an unfinished Business Manager. Both are fixable.

    Do I need a developer?

    No. You work in a ready-made chat, in the browser and on your phone. A developer is only needed if you want to link the channel to a custom in-house system: there is an API for that.

    Can I connect several numbers?

    Yes, as many as you like. Each number is a separate line with its own billing, while all conversations land in one inbox.

    We'll connect official WhatsApp in 15 minutes

    Sign-up is free and so is the connection. We'll walk you through every step and help with your first templates.