WazzaBeeWhatsApp Business API
in Turkestan
Pilgrims, school trips and tour groups come to the Mausoleum of Khoja Ahmed Yasawi, and nearly all of them arrange accommodation and meals through WhatsApp. Your hotel or café number gathers group requests, guest lists and confirmations in one inbox.
- Payment in tenge, dollars or euros
- Chats in any language
- 7 days free
How leads are lost right now
Three situations almost every company knows
A group of forty in a personal chat
The group leader sent the guest list, arrival time and meal requests to a manager's personal WhatsApp. The manager is off sick, and the hotel only learns the details at the front desk.
A tour operator waits for confirmation
An agency from another city asks about free rooms for its tour dates. While staff search their phones for the answer, the group is booked into the hotel next door.
Questions in three languages
Kazakh, Russian, English: guests write in whatever suits them, and sorting it all out on one front-desk smartphone is hard.
How does a hotel in Turkestan handle group bookings?
The tour operator messages the hotel number, and reservations and the front desk see one conversation with the group list.
How does a hotel or café in Turkestan connect WhatsApp Business API?
About 15 minutes, and the line is taking group requests. We'll show it using a hotel that pilgrims and tour operators contact.
A line for reservations
Sign up in WazzaBee and set up a WhatsApp Business API line on the number tour operators already know. Our specialist sees the request at once.
Meta questionnaire
Enter the hotel name, number and the profile name guests will see. It's best to use the same name as on your website or sign; we'll advise.
Code from Meta
A call or SMS with a code arrives, and you enter it in the questionnaire. If the number runs in the WhatsApp Business app, Coexistence keeps it there.
Front desk and templates in several languages
Add managers and front-desk staff, and we prepare booking confirmation and check-in reminder templates in the languages you need.
Hotel verification
You go through Meta company verification after launch. Until then new conversations per day are limited; after verification the limit is lifted. We'll help with the documents.
What you get
Group bookings on the hotel number
Requests from tour operators and group leaders arrive on one number, and the whole reservations team sees them.
Lists and details in one chat
The guest list, the bus arrival time and meal requests sit in a conversation any front-desk shift can open.
Booking confirmation by template
Booking accepted, check-in details, a day-before reminder: the text is approved by Meta in the right language and sent to guests.
Replies in the guest's language
Staff answer in whatever language the guest used, and quick replies with the address and check-in rules can be kept in several languages.
CRM link
Bitrix24 and amoCRM receive the request together with the conversation; your own system connects through the API.
Payment in ₸, $, €
By card or by invoice for sole proprietors and companies; with invoice payment we provide an act and a VAT invoice.
What does a shared number give a hotel in Turkestan instead of personal ones?
A group booking lives in one conversation, not on the phone of the manager who took it.
What will confirmations and reminders to groups cost?
The amount depends on your monthly bookings and broadcasts. Set the sliders to your flow of groups, and the calculator works out the cost at current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does WhatsApp Business API cost for a hotel in Turkestan?
There's no charge for connection. You pay for the line once a month and for messages, which Meta charges for. Below is what the line includes for a hotel, café or tour company.
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €62
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
Why do chats with guests matter more than calls in Turkestan?
Turkestan is known for the Mausoleum of Khoja Ahmed Yasawi, and pilgrims and tourists come all year round. The city is quickly gaining hotels, cafés and services for visitors, and guests nearly always arrange things in the messenger.
Hotels and guesthouses
Group and individual bookings, early check-in, meal questions: everything comes to the hotel number and stays in the history.
Tour operators and guides
Group make-up, the day's programme and the meeting point are agreed in one conversation that every company employee can see.
Cafés and canteens for groups
The group leader writes in advance how many people are coming and when the bus arrives. The order and confirmation sit in one chat.
Services for residents
Shops, clinics and car services are moving to the messenger too: the customer writes to the company number, and any free employee can reply.
Who it suits in Turkestan
- Hotels near the historic centre: group bookings and check-in
- Guesthouses: available dates and check-in rules
- Tour operators: group make-up and trip programme
- Guides and tours: sign-up and meeting point
- Cafés and canteens: meal orders for groups
- Transfers and coaches: pickup time
- Souvenir shops: stock and group orders
- Clinics and pharmacies: appointments and residents' questions
Frequently asked questions
How long does connection take in Turkestan?
About 15 minutes if the number is free and receives a code by call or SMS. You don't need to go anywhere, and Meta company verification takes place after launch.
How do we handle group bookings from tour operators?
All requests arrive on the hotel number, and managers reply from the shared chat. The guest list and arrival details stay in the conversation, where the front desk can see them too.
Can we reply to guests in Kazakh, Russian and English?
Yes. Staff write in the guest's language, and message templates are approved by Meta separately for each language you need.
How does the front desk work in shifts with one number?
Each receptionist logs into the chat with their own login. The new shift sees the guest's full history, and the owner sees every conversation and removes access when someone leaves.
Will it suit a small guesthouse?
Yes. There is one line, and you can add as many staff as you need. Some manager seats are included in the plan; extra ones are paid separately.
How do we pay, and is there a trial?
The first 7 days are free on any plan. After that you pay in tenge, dollars or euros: by card or by invoice for sole proprietors and companies.
What else should hotels and cafés in Turkestan read?
We will connect your +7 number
Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.