WazzaBeeWhatsApp for
car service centres
Booking a repair, approving work with photos, the invoice and the message that the car is ready: all in one conversation. The reminder about the next service goes out by itself.
- Approvals by photo
- Service reminders
- 7 days free
How leads are lost right now
Three situations almost every company knows
Approvals drag on
The mechanic finds another fault, calls the customer and nobody picks up. The car sits on the lift and time drains away.
Customers call to ask if it's ready
Every call distracts the service adviser. And if they can't get through, they get anxious and leave a bad review.
Nobody comes back for servicing
Six months later the customer goes elsewhere simply because they didn't think of you. You can't send bulk reminders from a regular number.
What approving a repair looks like
A photo of the part, the quote and the customer's confirmation, all in one chat, with the history saved.
How does a car service connect WhatsApp?
Connection is remote: about 15 minutes for the line, and then your service advisors approve work with clients using photos from a shared window.
Dashboard and service line
You register your car service or parts shop in WazzaBee and create a WhatsApp Business API line. We see your request right away.
Service profile in Meta
The name, number and profile name the client will see next to the part photo and the estimate. We guide you through every field.
Code to the reception number
Meta sends a code by call or SMS. If your service advisor already messages clients from the WhatsApp Business app, the number is connected with Coexistence.
Service advisors and templates
You add your service advisors, each with their own login. We prepare templates: booking confirmation, car ready, maintenance reminder.
Service verification in Meta
Repairs and approvals carry on as usual. Until verification, Meta limits the number of new conversations per day, and after it the limit is lifted.
What you get
Approval by photo
The mechanic sends a picture of the part and the quote into the chat, and the customer confirms in writing.
The car is ready
Car ready, amount due, opening hours: as a message, with no phone call.
Booking a repair
An available slot is agreed in the conversation and the confirmation goes out as a template.
Service reminders
After the right interval the customer gets a message and comes back to you.
Finding the right parts
The customer sends a VIN or a photo and the adviser replies with availability and lead time.
History per vehicle
Conversations and past work are stored in the customer card, not on a mechanic's phone.
The service adviser's personal number vs the workshop's channel
In repairs, written approval matters, and so does the history staying with the workshop
How much will ready-for-pickup notifications and maintenance reminders cost?
Move the sliders to match the number of cars per month and reminders to your base, and the calculator will work out the total at Meta's current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does WhatsApp cost for a car service?
Connection is free. After that, a fixed fee for the line and messages at Meta's rates. The price depends on the message type: replying to a client's enquiry costs less than a maintenance reminder that you send first.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What the official channel gives a car service
Repair work is full of moments that call for written confirmation rather than a phone call: the quote, extra work, deadlines. Messaging covers that and protects the workshop from disputes at the same time.
Approvals get faster
A photo of the part and the quote go into the chat and the customer answers when it suits them. The car isn't waiting for someone to pick up the phone, and their consent is recorded in writing.
Fewer "is it ready yet" calls
The customer gets a message that the car is ready, with the amount and the opening hours. The service adviser deals with cars instead of the phone.
Customers come back for servicing
A reminder after the right interval goes out to your base by template through the official channel, legally and with no risk to the number.
The history stays with the workshop
Past work, approvals and conversations are stored in your dashboard. A mechanic leaves and the customer base stays.
What businesses set up most often
- Booking a repair and confirming the time
- Approving extra work with photos
- Sending the quote and the invoice
- Telling the customer the car is ready
- A reminder about scheduled servicing
- Finding parts by VIN or photo
- An invitation for the seasonal tyre change
- Collecting a review after the repair
Frequently asked questions
Can we send photos and videos?
Yes, the conversation carries photos of parts, videos of an assembly at work and documents. It's one of the main scenarios for a workshop.
Does a chat count as confirmation of consent?
Written approval in the chat removes most disputes: it's clear what was proposed and what the customer replied. The history can be pulled up at any time.
How do we send service reminders?
With a template message through the official channel, by interval or by the date of the last visit. Sending can be linked to your accounting system through the API.
Can several service advisers reply?
Yes. Everyone works under their own account in a shared window, and conversations are distributed between service advisors.
What happens to the base if a mechanic leaves?
Contacts and conversations stay in the workshop's dashboard, and their access is revoked with a single click.
How much does it cost?
The line is billed at a fixed price, messages at Meta's rates. Notifications to a client within 24 hours of their enquiry cost little, and the calculator above will show the exact total for your flow of cars.
More for car services and parts shops
We'll connect WhatsApp to your car service
We set up bookings, templates for "your car is ready" and service reminders. The first 7 days are free, enough to try it on your current jobs.