Official Meta channel · for the auto business

    WhatsApp for
    car service centres

    Booking a repair, approving work with photos, the invoice and the message that the car is ready: all in one conversation. The reminder about the next service goes out by itself.

    • Approvals by photo
    • Service reminders
    • 3 days free
    Photo and videowork approved right in the chat
    Car readythe customer finds out without a call
    15 minutesto connect the line

    How leads are lost right now

    Three situations almost every company knows

    Approvals drag on

    The mechanic finds another fault, calls the customer and nobody picks up. The car sits on the lift and time drains away.

    Customers call to ask if it's ready

    Every call distracts the service adviser. And if they can't get through, they get anxious and leave a bad review.

    Nobody comes back for servicing

    Six months later the customer goes elsewhere simply because they didn't think of you. You can't send bulk reminders from a regular number.

    What approving a repair looks like

    A photo of the part, the quote and the customer's confirmation, all in one chat, with the history saved.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    Approval by photo

    The mechanic sends a picture of the part and the quote into the chat, and the customer confirms in writing.

    02

    The car is ready

    Car ready, amount due, opening hours: as a message, with no phone call.

    03

    Booking a repair

    An available slot is agreed in the conversation and the confirmation goes out as a template.

    04

    Service reminders

    After the right interval the customer gets a message and comes back to you.

    05

    Finding the right parts

    The customer sends a VIN or a photo and the adviser replies with availability and lead time.

    06

    History per vehicle

    Conversations and past work are stored in the customer card, not on a mechanic's phone.

    The service adviser's personal number vs the workshop's channel

    In repairs, written approval matters, and so does the history staying with the workshop

    What matters
    Regular WhatsApp Business
    Official channel
    Risk of losing the channel
    Bans for bulk sending are an everyday occurrence
    Official status: the rules are known upfront
    What stays when someone quits
    Nothing: contacts and agreements sit on their phone
    Everything: conversations and contacts stay with the company
    Messaging a customer first
    You can't write first without risking the number
    You can: confirmations and reminders through templates
    Quality control
    No way to check what an agent actually wrote
    Management sees any conversation in full
    Tracking enquiries
    You count requests by eye
    Conversations, tags and history for every customer
    Working hours
    Outside the schedule the customer gets no reply
    An auto-reply tells them when you'll get back

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel gives a car service

    Repair work is full of moments that call for written confirmation rather than a phone call: the quote, extra work, deadlines. Messaging covers that and protects the workshop from disputes at the same time.

    Approvals get faster

    A photo of the part and the quote go into the chat and the customer answers when it suits them. The car isn't waiting for someone to pick up the phone, and their consent is recorded in writing.

    Fewer "is it ready yet" calls

    The customer gets a message that the car is ready, with the amount and the opening hours. The service adviser deals with cars instead of the phone.

    Customers come back for servicing

    A reminder after the right interval goes out to your base by template through the official channel, legally and with no risk to the number.

    The history stays with the workshop

    Past work, approvals and conversations are stored in your dashboard. A mechanic leaves and the customer base stays.

    What businesses set up most often

    • Booking a repair and confirming the time
    • Approving extra work with photos
    • Sending the quote and the invoice
    • Telling the customer the car is ready
    • A reminder about scheduled servicing
    • Finding parts by VIN or photo
    • An invitation for the seasonal tyre change
    • Collecting a review after the repair

    Frequently asked questions

    Can we send photos and videos?

    Yes, the conversation carries photos of parts, videos of an assembly at work and documents. It's one of the main scenarios for a workshop.

    Does a chat count as confirmation of consent?

    Written approval in the chat removes most disputes: it's clear what was proposed and what the customer replied. The history can be pulled up at any time.

    How do we send service reminders?

    With a template message through the official channel, by interval or by the date of the last visit. Sending can be linked to your accounting system through the API.

    Can several service advisers reply?

    Yes, everyone works in a shared window under their own login and conversations are distributed between them.

    What happens to the base if a mechanic leaves?

    Contacts and conversations stay in the workshop's dashboard, and their access is revoked with a single click.

    How much does it cost?

    A fixed fee for the line plus messages at Meta's rates. Messaging a customer within 24 hours of their enquiry costs almost nothing, and the calculator above works it out.

    We'll connect WhatsApp to your car service

    We set up bookings, templates for "your car is ready" and service reminders. The first 3 days are free, enough to try it on your current jobs.