Official Meta channel · Aktau

    WhatsApp Business API
    in Aktau

    A Caspian city where addresses are written as microdistrict numbers, and orders, bookings and repair call-outs are arranged in chat. One company number for every shift, a history for each customer and status updates sent as Meta templates.

    • Chats in any language
    • Invoice for companies
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    At lunchtime orders come in an avalanche

    Between noon and two, delivery messages arrive in batches, and one operator on the phone can't keep up with checking the microdistrict, building and entrance.

    The night shift doesn't know what the day shift promised

    The chat stayed on the phone of an employee who has gone home. The next operator asks the customer everything from scratch.

    Visitors write in summer, silence in autumn

    Holidaymakers leave their contacts in season, and later there's no way to remind them of you: broadcasting from a regular number leads to a ban.

    How does a delivery service in Aktau take orders on WhatsApp?

    The customer sends their microdistrict and order to the service's number, and a free operator picks up the chat.

    9:41
    Chats
    Search
    👩🏻
    📌Zhanna
    11:18›
    About 15 minutes if the number is free. You can connect in the evening after your shift and be working by morning
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How do you connect WhatsApp Business API in Aktau without pausing orders?

    The line goes live in about 15 minutes, and you don't need to interrupt the current flow. Here are the steps for a delivery service that covers the microdistricts.

    2 minutes

    Account and a new line

    Create a WazzaBee account and add a WhatsApp Business API line. A specialist sees the request and stays in touch until the first message.

    5 minutes

    Company profile for Meta

    Enter the service name, website and the number customers know from leaflets and ads. We pick a profile name Meta will accept.

    2 minutes

    Code by SMS or call

    Meta sends a code to that number, you type it into the form, and messages start arriving in the shared chat.

    5 minutes

    Operators, quick replies, statuses

    Add day and night shift operators, save replies about delivery zones and prepare order status templates for moderation.

    alongside your work

    Meta business check

    Verification runs while the line is already taking orders. Until it finishes, Meta limits the number of new conversations per day; after the check the limit is removed. We'll advise on documents.

    What you get

    01

    Every shift on one number

    Day and night operators work in a shared chat, and each conversation is visible in full, with no retelling.

    02

    Order status by template

    Accepted, handed to the courier, waiting at the entrance: the messages are approved by Meta once and sent to the customer in a couple of clicks.

    03

    Quick replies to common questions

    Delivery zone, opening hours, payment methods: saved replies are inserted with one button.

    04

    Replies in the customer's language

    The customer writes in Kazakh or Russian, the operator answers in kind, and the chat stays in one history.

    05

    Orders in your CRM

    Bitrix24 and amoCRM receive the request along with the chat; your own system connects through the API.

    06

    Invoices for companies and sole proprietors

    Pay in tenge, dollars or euros; with invoice payment we provide closing documents.

    What changes for a service that works in shifts?

    Every shift sees the customer's whole history instead of starting the conversation again.

    What matters
    Regular WhatsApp Business
    Official channel
    Shift handover
    The chat stays on the phone of whoever left
    The next operator opens the same chat and carries on
    Lunch peak
    One phone, the message queue grows
    Several operators on one number
    Order status
    You type it to each customer by hand
    A ready template goes out in a couple of clicks
    Delivery zone questions
    You type the answer again
    A quick reply is inserted with a button
    Holidaymakers after the season
    Broadcasting from a regular number leads to a ban
    Broadcasts with Meta templates are allowed
    Order records
    Orders are copied into the CRM by hand
    The request arrives in the CRM with the chat

    How much will order notifications cost per month?

    Work it out from the number of statuses, reminders and broadcasts. Move the sliders to match your order flow, and the calculator shows the cost at current rates.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line69.00 $
    Messages131.94 $

    Total

    200.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost for a business in Aktau?

    There's no charge for connection. Each month you pay for the line, and Meta charges messages at its own rates. Below is what a delivery service, hotel or service business gets on one plan.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €62

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why are businesses on the Caspian moving to official WhatsApp?

    Aktau lives on its sea port, oil and gas, services for shift-work companies and summer seaside holidays. Orders and bookings are taken in shifts, often around the clock, and nearly everything comes in through the messenger.

    Delivery across microdistricts

    The customer writes the microdistrict and building number, the operator confirms the order, and the status goes out as a template. The whole shift sees the chat.

    Seaside hotels and flats

    In summer, bookings and check-in questions pour in, and in the off-season past guests can be invited back with a template broadcast.

    Services for shift workers and the port

    Transport, meals and housing for contractors: agreements are kept in the company's chats, not with one manager.

    Car services and repairmen

    A booking, a photo of the fault, a voice message describing it: AI transcribes the voice message, and the mechanic replies from the shared chat.

    Who it suits in Aktau

    • Food and water delivery: microdistrict addresses, order status
    • Seaside guesthouses and flats: bookings and check-in
    • Beach leisure and rentals: free spots and times
    • Transport and meals for shift workers: contractor requests
    • Port logistics and forwarding: documents and deadlines
    • Car services: bookings and photos of faults
    • Clinics: bookings and reminders
    • Furniture and renovation: measuring and delivery across microdistricts

    Frequently asked questions

    How long does connection take in Aktau?

    About 15 minutes if the number is free. You can connect in the evening after your shift and take orders by morning.

    Can several shifts work on one number?

    Yes. Each operator logs in with their own account and sees the shared queue and history, and the owner grants and removes access.

    How do we update customers on order status?

    With a template that passes Meta moderation once. The operator sends it from the chat, and if you have your own order system, it's done through the API.

    Customers write in Kazakh and Russian. Is that a problem?

    No. Chats work in any language, and the operator replies in whatever suits the customer. Templates can also be prepared in several languages.

    Can we message last summer's guests?

    Yes, with a broadcast based on a Meta-approved template. These are paid messages; you can estimate the total with the calculator on this page.

    How do we pay, and is there a trial?

    The first 7 days are free. After that, by card or by invoice for companies and sole proprietors, in tenge, dollars or euros. With invoice payment we provide closing documents.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.