Official Meta channel · Aktau

    WhatsApp Business API
    in Aktau

    Service, rental, hotels and delivery run in shifts and around the clock. A shared company number, full history for every customer and notifications that go out without an agent lifting a finger.

    • Chats in any language
    • Invoice for companies
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    Requests arrive at night

    Rotation crews, night shifts, guests and clients on a different rhythm. A message hangs until morning and the decision is made without you.

    The new shift doesn't know what happened yesterday

    The conversation stayed on the phone of whoever worked the previous shift. The customer has to repeat everything from the start.

    Bookings and requests get lost

    Confirmations are sent by hand and some are forgotten. The customer isn't sure their request was accepted and calls again.

    What a working shift looks like in Aktau

    Conversations are visible to everyone on shift: the next operator picks the conversation up from the same point.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    Shift work in one window

    A new shift opens the chat and sees the full history for the customer, so nothing needs retelling.

    02

    Round-the-clock auto-reply

    Outside working hours the customer gets an immediate answer: when someone will get back to them and what to do in an urgent case.

    03

    Confirmations and reminders

    Booking accepted, request in progress, vehicle dispatched: by template through the official channel.

    04

    Any language in the chat

    Operators reply in the language of the enquiry, and templates are approved in Kazakh, Russian and English.

    05

    Connected to your CRM and API

    Bitrix24, amoCRM or your own system: the request and the conversation land in one place.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies; against an invoice we issue an act and a VAT invoice.

    A personal number vs the company channel

    With round-the-clock enquiries and shift work the difference is felt straight away

    What matters
    Regular WhatsApp Business
    Official channel
    Risk of losing the channel
    Bans for bulk sending are an everyday occurrence
    Official status: the rules are known upfront
    What stays when someone quits
    Nothing: contacts and agreements sit on their phone
    Everything: conversations and contacts stay with the company
    Messaging a customer first
    You can't write first without risking the number
    You can: confirmations and reminders through templates
    Quality control
    No way to check what an agent actually wrote
    Management sees any conversation in full
    Tracking enquiries
    You count requests by eye
    Conversations, tags and history for every customer
    Working hours
    Outside the schedule the customer gets no reply
    An auto-reply tells them when you'll get back

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why this works in Aktau

    Aktau means the port, service, rental, hotels and delivery. Customers and clients write in a messenger around the clock and in different languages.

    The conversation is tied to a person

    When the history sits on one employee's phone, the company depends on their schedule: they're out on rotation or on holiday, and the customer is left without an answer.

    One channel for the whole shift

    The number belongs to the company, conversations are visible to everyone on shift, and the full customer history is available. Handing over a shift stops being a retelling.

    Confirmations without manual work

    Booking accepted, request in progress, vehicle dispatched, documents ready: template messages go out by themselves and remove repeat calls.

    Several languages

    We reply in the language the customer wrote in, and templates for automatic messages are approved separately for each language.

    Who it fits in Aktau

    • Hotels and apartments: booking, check-in, extension
    • Car and equipment rental: dispatch, terms, return
    • Service and contracting: request, crew call-out, work report
    • Delivery and logistics: cargo status and contact with the recipient
    • Cafes and food delivery: order and confirmation
    • Clinics and salons: bookings and reminders
    • Tours and travel: schedules and assembling groups
    • Retail: stock, holds, delivery

    Frequently asked questions

    How long does it take to get connected in Aktau?

    About 15 minutes if the number is free. Meta's business verification happens after launch and doesn't affect your conversations.

    How do we organise shift work?

    Everyone works in a shared window under their own accounts: a new shift sees the history for every customer, so nothing has to be retold.

    Can we reply in English?

    Yes, there are no limits. Operators write in the language of the enquiry, and templates for automatic messages are approved separately for each language.

    Will it suit a hotel or serviced apartments?

    Yes, that's one of the most common scenarios: booking confirmation, check-in details, a reminder the day before and contact with the guest on site.

    How do we pay?

    In tenge, by card or by invoice for sole proprietors and companies. Pay by invoice and we hand over the closing documents.

    Is there a trial?

    Yes, three days free on any plan.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.