If your WhatsApp has already been banned, read this to the end

    WhatsAppbanned?Getting it unbanned solves nothing

    You get the number back, and a week later it is taken away for good. The cause has not changed: same phone, same Wi-Fi, same bulk sender. Meta sees all of it. The only way out is to move the number to the official channel, where broadcasts are allowed.

    • Official connection through Meta
    • A contract and an invoice, not a card transfer
    • We migrate you for free
    15 minutesto move a number to the official channel
    0 ₸for the connection and migration help
    Noneof the companies we migrated has been banned

    Does any of this sound familiar?

    If even one of these applies to you, Meta is already watching your number

    You broadcast from your phone and the number was banned

    A hundred messages to your contact list from regular WhatsApp Business, and by the evening the account was gone. To the algorithm that looks exactly like spam.

    You worked through WhatsApp Web and a third-party service

    Browser extensions, bulk senders, tools that hook into the web version: all of it automates the regular app. That is a direct breach of the rules, and it gets spotted fast.

    Unbanned once, banned again

    You got the number back and carried on as before. The second ban comes faster than the first, and after it almost no chance of recovering the number is left.

    Your agents share one office and one Wi-Fi

    Several employees log into a single account from different phones and one network address. From the outside that looks like a hijacked account or a number farm.

    You message cold contacts first

    People who were not expecting you tap Block and Report. Complaints from recipients are the fastest route to a ban.

    Someone offered to "sort out the ban" for a fee

    That usually ends with losing both the money and the number. We explain why below.

    Why the bans keep coming back

    Meta does not read your messages. It looks at how the number behaves, and here is what it sees

    What you do
    What the algorithm sees
    You send a hundred identical messages in a row
    A templated broadcast: no real person writes like that
    You send many times more messages than you receive
    You write to people who never asked: a broadcast without consent
    You use a third-party service or a web-version extension
    Automating the regular app is a direct breach of the rules
    The number was silent for months, then suddenly started blasting
    Classic behaviour of a warmed-up spam number
    Several people log into one account from different devices
    Suspected hijacking or a managed number farm
    Recipients tap Block and Report
    Complaints from real people are the strongest signal of all

    The key point: an unban does not erase your record

    The first ban is usually temporary, one day. It gets lifted and it feels like the trouble is over. But the violation stays attached to the number for good. You go back to the same phone, the same network and the same broadcasts, so the next ban comes sooner and is harder to lift.

    After a few violations the ban becomes permanent. That means the number every customer of yours knows (the one printed on your business cards, your ads and your shop sign) stops working in WhatsApp forever. Nobody can bring it back.

    Why paid unbanning is money down the drain

    A whole industry has grown on other people's trouble. Here is what they promise and how it really works

    01

    "We'll lift the ban within an hour, pay upfront"

    Meta makes the decision and nobody can influence it from the outside. There is no "remove ban" button: not for money, not through connections.

    02

    "We have our own people inside support"

    You file the review request yourself, for free, right in the app. At best a middleman writes the very same text on your behalf.

    03

    "We'll give you software so you never get banned again"

    Any program that sends messages for you through the regular app or the web version is exactly what causes bans. Such software does not protect you. It guarantees the next ban arrives sooner.

    04

    "Buy a new number and carry on as before"

    The new number will repeat the fate of the old one within a couple of weeks. On top of that you lose every conversation and every customer who wrote to the previous one.

    What to do right now

    1

    Stop broadcasting from your phone

    Switch off third-party services and extensions. While they keep running, any unban is only a short breather.

    2

    Get the number back if it is still blocked

    The review request is free and is filed inside the app itself. We will tell you how to word it, free of charge and with no obligation.

    3

    Move the number to the official channel

    It takes 15 minutes. After that broadcasts become an allowed tool instead of a breach of the rules.

    Move my number in 15 minutes

    We help with the migration for free: you pay only for the subscription and the messages

    Grey workarounds and the official channel

    The difference is not the price, it is whether you still have your number six months from now

    What exactly
    A phone and a third-party service
    Official channel
    Status of broadcasts
    A breach of Meta's rules
    An allowed tool
    Risk of losing the number
    Only a matter of time
    A broadcast is not grounds for a ban
    How much you can send
    Until you get banned
    The limit is known upfront and grows with quality
    Warnings
    None: it simply stops working
    The quality rating is visible in advance
    How the sender looks
    Just a phone number
    Your company name, with the option to apply for the blue tick
    How the team works
    One phone for everyone, logins from different devices
    A shared inbox with separate access for every agent
    CRM connection
    Through third-party tools, the very thing that exposes the account
    Bitrix24, amoCRM and any system via API
    Who you pay
    A card transfer to a stranger
    A company, by invoice, with a receipt and a contract

    What changes after the switch

    The same WhatsApp for your customers, minus the fear of opening the chat in the morning and finding a ban

    Your number stops being a hostage

    Broadcasts on the official channel are allowed by the rules. Nobody will take the number away because you message your customers.

    You can see how Meta rates you

    Every line has a quality rating and a daily limit. If something starts going wrong, you find out in advance instead of after the line is cut off.

    Customers see a company, not a number

    Your organisation's name sits at the top of the chat. You can apply for the blue tick: the decision is Meta's, but the door is open.

    Your team works legitimately

    The owner and the agents share one inbox, each with their own access. No more passing a single phone from hand to hand.

    Every channel in one window

    Alongside WhatsApp you can connect Telegram, Instagram Direct, Facebook and OLX. All enquiries reach your agents in one shared inbox.

    Volume grows along with trust

    The cleaner you work, the higher your daily limit. Here a good reputation earns you more sends, not a ban.

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    Let's be straight: nobody can guarantee anything

    We do not promise that Meta will never, under any circumstances, restrict your number. Meta writes the rules and Meta makes the decisions. Anyone who swears to one hundred percent protection is not telling the truth.

    The difference lies elsewhere. On the official channel a broadcast is a permitted action, not a violation. The rules are known upfront, the quality of the line is visible, and problems bring a warning rather than an instant shutdown.

    What our own experience shows: not a single company we have moved to the official channel has been banned. Every one of our customers' lines is currently in green quality status.

    Official connection through Meta

    The number is registered to your company inside the official channel. No emulators, no extensions, no borrowed accounts.

    Contract, invoice and receipt

    You pay a company and receive proper documents instead of wiring money to a stranger's card from a chat.

    We are based in Kazakhstan, with full legal details

    We work with sole traders and companies, take payment in tenge, dollars or euros and support you in plain language. You can bring a complaint to us in person, and that matters.

    We migrate you for free

    Migration help, template setup and staff training are part of the connection. There is no separate invoice for any of it.

    Questions about bans

    My WhatsApp Business is banned. What should I do first?

    Stop the broadcasts and switch off the third-party services you were sending through. Then file a review request: it is free and submitted right in the app. After that, deal with the real question: if you go back to the old way of working, the ban will happen again.

    Can a banned number be moved to the official channel?

    Not while it is banned: registration in the official channel will not go through. First get the number back with a review request, then move it straight away without resuming the old broadcasts. If the number is banned permanently, the only option left is to connect a different one.

    Why does the ban come back after the number is restored?

    Because the cause has not changed. The violation stays attached to the number while you return to the same phone, the same network and the same broadcasts. The second time the system reacts faster, and lifting that ban is far harder.

    Is it true that paying gets you unbanned faster?

    No. Meta makes the decision and it cannot be influenced from outside. The review request is free and you file it yourself. Paid promises to "lift the ban within an hour" at best repeat what you can already do on your own.

    Could I still get banned on the official channel?

    Nobody can guarantee otherwise: Meta sets the rules. But here a broadcast is permitted, not a violation. The line has a quality rating and a clear daily limit, and problems come with a warning. Not one company we have moved has been banned.

    What happens to my chats and contacts during the move?

    History from the regular app does not transfer: that is how WhatsApp itself is built. Your contacts and customers stay yours: the number is the same and people write to it just as before. New conversations gather in a shared inbox that all your agents can see.

    How much does the official channel cost?

    There are only two costs: the platform subscription of 29 900 ₸ per line per month, and a message balance you top up with any amount. Messages are charged as they are sent, and a broadcast message costs around 37,6 ₸. Connection and migration help are free, and there are no hidden fees.

    Can I broadcast legally, and how much can I send?

    Yes, that is exactly what the channel is for. Broadcasts go out through templates approved by Meta in advance. The daily limit depends on how well the line performs and grows as long as you keep your messaging clean.

    Do I need a new number?

    Not necessarily. Your current work number will do if it is not tied to regular WhatsApp, and a landline or an 8-800 number works too. Many businesses leave the familiar number to their agents and set up a separate one for the official channel.

    How long does the move take?

    About 15 minutes: sign-up, the Meta form, a confirmation code, and the line is live. Company verification happens after launch and does not get in the way of your conversations.

    Don't wait for the next ban

    While the number still works, you can move it to the official channel in 15 minutes. Once it is taken away for good, there will be no choice left.

    We will help you make sense of your situation for free, even if you decide not to connect

    Working with businesses? Let's team up

    For integrators, agencies and studios that implement CRM systems and set up sales: move your clients to the official channel together with us and earn on every connection.

    Partner terms