WazzaBeeAuto-replies
in WhatsApp
A customer writes at night or while everyone is busy and gets an answer straight away. Two rules cover most situations: a greeting on the first message and an out-of-hours reply.
- Weekly schedule
- Plain text or template
- 3 days free
How leads are lost right now
Three situations almost every company knows
Night-time messages go unanswered
Someone wrote at eleven in the evening and saw a reply at ten in the morning. By then they had messaged two more companies and bought from whoever answered.
First impressions fade into silence
A new customer has no idea whether the message even arrived. Silence in the first few minutes reads as "they don't care".
Agents type the same thing over and over
Address, opening hours, delivery terms: twenty times a day by hand. Time goes into typing instead of selling.
What an auto-reply looks like to a customer
Someone writes, the answer arrives instantly, and an agent picks up the conversation in the same chat.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
A greeting on the first message
Sent when someone contacts you for the first time: the customer immediately sees the enquiry has been received.
An out-of-hours reply
Fires according to your schedule and tells the customer when someone will get back to them.
A weekly schedule
Separate hours for each day and days off switched off, so the auto-reply works exactly when it should.
A pause between repeats
Configurable, so the same person doesn't get an auto-reply to every single message.
Plain text or a template
Send an ordinary message or a template approved by Meta: your choice.
Separate settings per line
A rule can be switched on for every line at once or only for the ones you choose.
Without auto-replies and with them
The difference shows up most in the evening, at weekends and in the first minutes after an enquiry
How much it will cost per month
Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance
Your country
Meta rates depend on the recipients' country. The prices below already include our service fee.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open
What the plan includes
Connecting is free. You pay for the channel and for messages at Meta's rates
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €60
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 3 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What auto-replies can and can't do
We deliberately don't promise a bot builder with branching logic: the dashboard has two rules that cover most real-world needs, and anything more complex is done through the open API.
Two rules out of the box
A greeting on the first enquiry and an out-of-hours message. Each has its own text, its own lines, its own schedule and its own pause between repeats.
Works without an agent
The system sends it: the message goes out right after the customer gets in touch, even if nobody is at their desk.
Complex scenarios go through the API
If you need a full bot with branching, you connect it through the open REST API and webhooks: incoming messages hit your handler and replies come back.
Quick replies for agents
Standard phrases (address, hours, delivery terms) are saved as templates and sent in a couple of clicks.
Where it earns its keep
- Stores: answering at night and at weekends
- Services and bookings: confirming the enquiry
- Delivery: opening hours and lead times
- Clinics: appointment times and the address
- Wholesale: terms and minimum order
- Rentals: availability and rules
- Service teams: taking requests outside the shift
- Training: schedule and pricing
Frequently asked questions
Is this a full chatbot?
No, and we say so honestly. The dashboard has two rules: a greeting on the first message and an out-of-hours reply. We don't offer a scenario builder with branching. If you need that kind of bot, you connect it through the open API on your side.
Can we set our own schedule?
Yes, hours are set separately for each day of the week and days off can be switched off. The out-of-hours auto-reply follows that schedule exactly.
Will the customer get an auto-reply to every message?
No. There's a pause between repeats: until it runs out, the same person won't receive the auto-reply again.
Can the auto-reply be enabled on only some lines?
Yes, a rule applies either to all lines or to the ones you select. That's configured in the dashboard.
Plain text or a template: which should we choose?
Plain text is simpler and can be changed instantly. A template is needed when the message has to reach a customer who hasn't written for a while: under Meta's rules, only approved templates can be sent outside the 24-hour window.
Are auto-replies charged for?
A sent message is charged under Meta's usual rules for that conversation type. Replying to a customer within 24 hours of their enquiry costs very little, and the calculator above works it out.
We'll switch auto-replies on for your line
We help you word the greeting and the out-of-hours message, then set the schedule and the pause. The first 3 days are free.