WazzaBeeTelegram
and amoCRM
Telegram conversations arrive in the amoCRM deal card. Your agent replies straight from the CRM, enquiries land in the right funnel, and the history stays with the company.
- Chat in the deal card
- Your own funnel
- Bot or account
How leads are lost right now
Three situations almost every company knows
Conversations bypass the CRM
Everything was agreed on Telegram and amoCRM is empty: a deal with no context and management with no picture.
Leads get lost
While the agent keeps the messenger separate, some enquiries never get a reply.
The account belongs to the employee
They leave and take the conversations and contacts with them, with nowhere to recover them from.
What working with Telegram in amoCRM looks like
An incoming message opens a deal, and the conversation runs inside the customer card.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
Conversations in the card
Messages arrive in the native amoCRM chat and agents reply without leaving the deal.
Enquiries in the right funnel
You choose the funnel that receives new Telegram conversations.
Bot or regular account
A bot for website enquiries, an account for the people already writing to you on Telegram.
Alongside WhatsApp
The channels arrive in one CRM: your agent works in a single window.
History belongs to the company
Conversations are stored in your dashboard and in the card, not on a personal phone.
A team on one channel
Several agents reply in parallel and conversations are distributed between them.
A personal Telegram vs a channel inside amoCRM
What matters is whether the agreements reach the deal card
Connect a number and the whole team works
The line price includes three seats for managers. Need more, every next seat is $6 a month. Build your own setup below: line, period, currency.
Telegram Bot connected to the CRM
BOT SOLO
300 диалогов
Подключение бота к CRM для старта.
- 300 conversations a month
- Group chat support
- Message first
- Voice transcription (AI)
- Mass broadcasts
- Website chat with analytics
- Quick reply templates
BOT EMPIRE
Безлимит
Для нагруженных ботов и активных переписок.
- Unlimited conversations
- Group chat support
- Message first
- Voice transcription (AI)
- Mass broadcasts
- Website chat with analytics
- Quick reply templates
Payment by card in tenge, dollars or euro. Six months of prepayment give a 10% discount, a year gives 20%. The first seven days on any line are free. Messages on official WhatsApp are billed separately at Meta rates.
Why link Telegram with amoCRM
amoCRM moves a deal through stages but doesn't write into Telegram itself. The integration puts the channel right inside the card, with no extra windows.
An enquiry becomes a deal
A new message creates a deal in the funnel you chose and pulls in the contact.
A native chat
Conversations run in the built-in amoCRM chat, so nobody needs retraining.
A bot for enquiries
A button on your website leads into the bot, and the enquiry goes straight into the funnel.
A company channel
Access is granted to employees and revoked, while the base stays with the business.
What businesses set up most often
- Bot enquiries into the funnel you choose
- Agents replying straight from the card
- A conversation history per customer
- Telegram alongside WhatsApp in one CRM
- Distributing enquiries across the team
- Handing a deal over without losing context
- Customer notifications by stage
- Tracking enquiries from the messenger
Frequently asked questions
Will the conversation be in the deal card?
Yes, in the native amoCRM chat: your agent replies straight from the card and the history is kept.
Which funnel will enquiries land in?
The one you choose during setup. Different channels can point to different funnels.
Bot or account: which is better?
A bot is handy for enquiries from your website and ads, and it has a free plan. An account suits you if customers already write to you on Telegram.
Can we connect WhatsApp as well?
Yes, both channels will arrive in the same CRM and the same shared inbox.
How much does it cost?
You pay for the Telegram line; the prices above come from our system. The integration isn't charged separately.
What happens when the owner of a deal changes?
The conversation stays in the card: the new agent sees the whole exchange.
We'll connect Telegram to your amoCRM
We link the account, pick the funnel and set up the chat inside the card. The first 7 days are free.