Official Meta channel · Astana

    WhatsApp Business API
    in Astana

    For companies that work with corporate clients and tenders: conversations stay with the company instead of an employee's phone, notifications go out automatically, and everything is backed by documents.

    • Invoice for companies
    • Chat history stays with you
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    Agreements live in private chats

    Deadlines, amounts and revisions were all settled in one agent's chat. They go on holiday and nobody in the company can pull up what was actually agreed.

    Several departments handle one client

    Sales, accounting and service all write from different numbers. The client loses track of who to answer, and the company looks disorganised.

    Payment reminders are manual

    Invoices stall and an agent works through a list of debtors by phone. Bulk sending from a regular number ends in a WhatsApp restriction.

    What conversations with corporate clients look like in Astana

    Every enquiry in one window: agents reply from their own accounts while the history stays with the company.

    9:41
    Chats
    Search
    👩🏻
    📌Yerlan
    09:42›
    About 15 minutes for the line. Meta's company check happens after launch and doesn't interfere with messaging
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How do you move client conversations in Astana to corporate WhatsApp?

    The line launches in about 15 minutes, with no visits and no paper applications. Below is the sequence for a company that works with legal entities.

    2 minutes

    Company dashboard

    Sign up, create a WhatsApp Business API line and invite your head of department straight away. We see the request and join in.

    5 minutes

    Company details for Meta

    Enter the company name exactly as it appears on your website, the number and the profile name. A mismatch in the name is the most common reason for rejection, so we check it in advance.

    2 minutes

    Code to the corporate number

    Meta sends a code by call or SMS. The number printed in your contracts and commercial offers stays the same.

    5 minutes

    Bitrix24, API and templates

    We switch on the CRM integration, connect your accounting system via REST API if needed and prepare invoice and shipment notification templates.

    alongside your work

    Meta company check

    We gather the company documents for verification together. Until it is complete Meta limits new conversations per day; conversations already under way continue as usual.

    What you get

    01

    A corporate number

    One company channel: access is granted to employees, and the history stays with the business through any staff change.

    02

    The conversation in the deal card

    Bitrix24 and amoCRM receive the whole conversation, so agreements are visible without questioning the agents.

    03

    Automatic notifications

    Invoice issued, payment pending, documents ready: by template through the official channel.

    04

    Bank transfer payment

    An invoice for a company or a sole proprietor, with an act and a VAT invoice against it. Payment in tenge, dollars or euros.

    05

    A standard for replies

    An auto-greeting and an out-of-hours message: the client knows when someone will get back to them.

    06

    API for internal systems

    REST API and webhooks: notifications can be sent straight from your accounting system.

    Why is a corporate channel more reliable than a personal messenger?

    Agreements with clients stay with the company and can be found in a minute.

    What matters
    Regular WhatsApp Business
    Official channel
    Approved estimate or layout
    In the manager's personal chat, colleagues can't find it
    In the company dashboard and on the deal card
    Manager on holiday
    The client waits until he's back
    A colleague opens the history and replies
    Invoice payment reminder
    Calling down a list, bulk sending risks a restriction
    A template notification, including from your accounting system via API
    Several departments
    Sales, accounting and service write from different numbers
    One company number, access per employee
    Communication costs
    Can't be put through the books
    Invoice to your company, act and VAT invoice
    An employee leaves
    Client contacts leave with him
    Access is removed, the chats stay

    How much will invoice and shipment notifications cost per month?

    The cost is made up of notifications, broadcasts and replies in conversations. Enter your volumes and the calculator works it out at current rates.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line69.00 $
    Messages131.94 $

    Total

    200.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does corporate WhatsApp cost for a company in Astana?

    Connection costs nothing. The line is paid monthly, including by invoice to a company or sole proprietor, and Meta charges for messages at its own rates. What the line includes is listed below.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €62

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What it gives companies in Astana

    Business in the capital more often works with legal entities: approvals, invoices, delivery deadlines, documents. Almost all of it goes through a messenger, faster than email and easier than a call.

    The conversation isn't recorded anywhere

    It sits on an agent's personal phone: colleagues can't see it, it isn't attached to the deal, and it disappears when they leave. For a company that lives on commitments, that's both inconvenient and risky.

    The messenger becomes corporate

    The number belongs to the company, conversations are visible to the people responsible and to management, and the chat flows into the CRM and attaches itself to the deal.

    Service notifications

    Invoice issued, payment pending, documents ready, order available for pickup. Through the official channel messages like these are sent legally and in bulk using Meta templates.

    Payment and documents

    Payment in tenge, dollars or euros by card or by invoice. If you pay by invoice as a company or a sole proprietor, we hand over an act and a VAT invoice.

    A reply standard, not goodwill

    Working hours, the greeting and the auto-reply are set up once. The manager sees how fast each employee answers, and a request no longer waits until Monday.

    A link to your internal systems

    An open REST API and webhooks connect the line to 1C, a portal or your own software: requests, invoices and order status reach the client automatically.

    Who it fits in Astana

    • Suppliers and contractors: request, invoice, delivery status
    • Construction and renovation: work stages, approvals, site measurements
    • Real estate: viewings, reservations, deal paperwork
    • Clinics and medical centres: bookings, preparation, reminders
    • Education and courses: schedules, payments, contact with parents
    • Service and maintenance: requests, technician visits, work reports

    Frequently asked questions

    How quickly can we get connected?

    The line goes live in about 15 minutes if the number is free and your company details are at hand. Meta's business verification happens after launch and doesn't interrupt your conversations.

    Do you provide closing documents?

    Yes, if payment comes by invoice from a company or a sole proprietor: we hand over an act and a VAT invoice. Card payments don't come with documents.

    Can we send notifications from our accounting system?

    Yes, through the open REST API: sending messages and templates, webhooks for incoming ones. The documentation is available in your dashboard.

    How do we separate access between departments?

    Employees are added in the dashboard and access is granted per line. An agent sees their own conversations, management sees all of them.

    Do we need a separate number?

    No. We connect the number your clients already know: with Coexistence it keeps working in the app on the phone and in the official channel at once. A separate line is only set up when a new number is needed for a new direction.

    What about the blue checkmark?

    Meta grants it on a separate request and not to everyone: they look at brand recognition and press mentions. We file the request and advise on what will strengthen it.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.