Official Meta channel · Astana

    WhatsApp Business API
    in Astana

    For companies that work with corporate clients and tenders: conversations stay with the company instead of an employee's phone, notifications go out automatically, and everything is backed by documents.

    • Invoice for companies
    • Chat history stays with you
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    Agreements live in private chats

    Deadlines, amounts and revisions were all settled in one agent's chat. They go on holiday and nobody in the company can pull up what was actually agreed.

    Several departments handle one client

    Sales, accounting and service all write from different numbers. The client loses track of who to answer, and the company looks disorganised.

    Payment reminders are manual

    Invoices stall and an agent works through a list of debtors by phone. Bulk sending from a regular number ends in a WhatsApp restriction.

    What conversations with corporate clients look like in Astana

    Every enquiry in one window: agents reply from their own accounts while the history stays with the company.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    A corporate number

    One company channel: access is granted to employees, and the history stays with the business through any staff change.

    02

    The conversation in the deal card

    Bitrix24 and amoCRM receive the whole conversation, so agreements are visible without questioning the agents.

    03

    Automatic notifications

    Invoice issued, payment pending, documents ready: by template through the official channel.

    04

    Bank transfer payment

    An invoice for a company or a sole proprietor, with an act and a VAT invoice against it. Payment in tenge, dollars or euros.

    05

    A standard for replies

    An auto-greeting and an out-of-hours message: the client knows when someone will get back to them.

    06

    API for internal systems

    REST API and webhooks: notifications can be sent straight from your accounting system.

    A personal messenger vs a corporate channel

    When you work with corporate clients, the difference isn't convenience but control and the paper trail

    What matters
    Regular WhatsApp Business
    Official channel
    Risk of losing the channel
    Bans for bulk sending are an everyday occurrence
    Official status: the rules are known upfront
    What stays when someone quits
    Nothing: contacts and agreements sit on their phone
    Everything: conversations and contacts stay with the company
    Messaging a customer first
    You can't write first without risking the number
    You can: confirmations and reminders through templates
    Quality control
    No way to check what an agent actually wrote
    Management sees any conversation in full
    Tracking enquiries
    You count requests by eye
    Conversations, tags and history for every customer
    Working hours
    Outside the schedule the customer gets no reply
    An auto-reply tells them when you'll get back

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What it gives companies in Astana

    Business in the capital more often works with legal entities: approvals, invoices, delivery deadlines, documents. Almost all of it goes through a messenger, faster than email and easier than a call.

    The conversation isn't recorded anywhere

    It sits on an agent's personal phone: colleagues can't see it, it isn't attached to the deal, and it disappears when they leave. For a company that lives on commitments, that's both inconvenient and risky.

    The messenger becomes corporate

    The number belongs to the company, conversations are visible to the people responsible and to management, and the chat flows into the CRM and attaches itself to the deal.

    Service notifications

    Invoice issued, payment pending, documents ready, order available for pickup. Through the official channel messages like these are sent legally and in bulk using Meta templates.

    Payment and documents

    Payment in tenge, dollars or euros by card or by invoice. If you pay by invoice as a company or a sole proprietor, we hand over an act and a VAT invoice.

    A reply standard, not goodwill

    Working hours, the greeting and the auto-reply are set up once. The manager sees how fast each employee answers, and a request no longer waits until Monday.

    A link to your internal systems

    An open REST API and webhooks connect the line to 1C, a portal or your own software: requests, invoices and order status reach the client automatically.

    Who it fits in Astana

    • Suppliers and contractors: request, invoice, delivery status
    • Construction and renovation: work stages, approvals, site measurements
    • Real estate: viewings, reservations, deal paperwork
    • Clinics and medical centres: bookings, preparation, reminders
    • Education and courses: schedules, payments, contact with parents
    • Service and maintenance: requests, technician visits, work reports

    Frequently asked questions

    How quickly can we get connected?

    The line goes live in about 15 minutes if the number is free and your company details are at hand. Meta's business verification happens after launch and doesn't interrupt your conversations.

    Do you provide closing documents?

    Yes, if payment comes by invoice from a company or a sole proprietor: we hand over an act and a VAT invoice. Card payments don't come with documents.

    Can we send notifications from our accounting system?

    Yes, through the open REST API: sending messages and templates, webhooks for incoming ones. The documentation is available in your dashboard.

    How do we separate access between departments?

    Employees are added in the dashboard and access is granted per line. An agent sees their own conversations, management sees all of them.

    Do we need a separate number?

    Not necessarily, but it is convenient: once connected, the number stops working in the regular WhatsApp app and old conversations aren't transferred.

    What about the blue checkmark?

    Meta grants it on a separate request and not to everyone: they look at brand recognition and press mentions. We file the request and advise on what will strengthen it.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.