Official Meta channel · CRM integration

    WhatsApp for
    amoCRM

    A customer writes on WhatsApp and the message appears in the chat inside the deal card. Your agent replies straight from amoCRM, while templates and Salesbot work without third-party services.

    • Official Meta channel
    • Templates right in the chat
    • 7 days free
    Chat in the dealconversations inside the amoCRM card
    Your own funnelyou choose where enquiries land
    Salesbota bot step sends the template

    How leads are lost right now

    Three situations almost every company knows

    Agents live in two windows

    The deal is in amoCRM, the conversation is on a phone. Half the agreements never reach the card, and management sees the outcome but never the discussion.

    Templates have to be copied by hand

    Approved texts sit in a separate service or in notes. Agents copy them manually and get the variables wrong.

    Automation stops at the messenger

    Salesbot can walk a customer through the stages, but it can't send a WhatsApp message without an official channel, and the chain breaks.

    What an agent's work in amoCRM looks like

    An incoming message opens a deal, the conversation runs inside the card, and a template goes out in a couple of clicks.

    9:41
    Chats
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    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
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    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    Conversations in the deal card

    Messages arrive in the native amoCRM chat: your agent replies in the same place where they run the deal.

    02

    New enquiries in the right funnel

    You choose which funnel receives deals created from incoming messages.

    03

    WABA templates right in the chat

    Approved templates are synced into amoCRM, so agents pick them from a list instead of copying text.

    04

    Sending from Salesbot

    A bot step sends a template with variables and branches the scenario on the result: delivered or not.

    05

    History belongs to the company

    Conversations are stored both in your dashboard and in the customer card: changing the owner doesn't reset the context.

    06

    An official channel

    It runs on the WhatsApp Business API: template broadcasts are allowed and the number isn't banned.

    amoCRM logo

    WazzaBee app for amoCRM

    Install the app in your amoCRM account, and chats from WhatsApp, Telegram, Instagram and OLX land right inside the deal card.

    Only an amoCRM account admin can install it.

    A personal WhatsApp vs a channel inside amoCRM

    The key difference is whether the agreements make it into the deal card

    What matters
    Regular WhatsApp Business
    Official channel
    Who owns the number
    The employee: it leaves with their phone and your contacts
    The company: the owner grants and revokes access
    How many people can reply
    One: the app is tied to a single device
    As many as you need, at the same time and with routing
    Broadcasts to your customer base
    Treated as spam, the number gets limited fast
    Allowed through templates approved by Meta
    Connection to your CRM
    You copy the conversation by hand, or not at all
    The conversation is attached to the deal automatically
    Conversation history
    On a personal phone, out of reach for management
    In the company dashboard, with search and tags
    What the customer sees
    A different number for every agent
    One company number with a name and a profile

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.0799 $ per message79.87 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0175 $ per message8.74 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    0.0031 $ per message6.16 $
    Your monthly bill
    Platform and line69.00 $
    Messages94.77 $

    Total

    163.77 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What WhatsApp plus amoCRM gives you

    amoCRM is good at moving a deal through stages, but it doesn't write into a messenger itself. The official WhatsApp channel closes that gap and keeps every conversation inside the CRM.

    The enquiry lands in the funnel immediately

    A new message creates a deal in the funnel you chose and pulls in the contact. All the agent has to do is reply instead of creating the card by hand.

    A native chat, not a separate window

    Conversations run in the built-in amoCRM chat: nobody needs retraining and there's no extra app to keep open.

    Templates where you actually need them

    Templates approved by Meta appear in a list right inside the chat, variables included. That means less manual copying and fewer mistakes in the text.

    Salesbot reaches into WhatsApp

    A bot step sends a template with values pulled from the deal fields and returns a result the scenario can branch on.

    What businesses set up most often

    • A lead from the website or an ad straight into the funnel
    • Order confirmation by template from the bot
    • A reminder to pay an invoice
    • Winning a customer back after a pause in the conversation
    • A delivery status notification
    • An invitation to book the service again
    • Collecting feedback after a deal
    • Handing a deal to another agent without losing the history

    Frequently asked questions

    How does WhatsApp connect to amoCRM?

    You create a WhatsApp Business API line in your dashboard, connect your amoCRM account over OAuth and then pick the funnel for new enquiries. We walk you through every step, and it usually takes a few minutes.

    Will the conversation be in the deal card?

    Yes, in the native amoCRM chat. Your agent replies straight from the card, and the history is kept both in the CRM and in your dashboard.

    Can we send templates from amoCRM?

    Yes. Templates approved by Meta are synced into amoCRM and available to agents in a list right inside the chat, variables included.

    Does Salesbot work?

    Yes, there's a Salesbot step: it sends a template with values pulled from the deal fields and returns a result the scenario can branch on.

    Can we message a customer first?

    Yes, with template messages. Free-form text is available within 24 hours of the customer getting in touch. That's Meta's rule, the same for every service.

    How much does the integration cost?

    There's no separate fee for the integration, it's included in the price of the line. You pay for the line and for messages at Meta's rates, and the calculator above works it out.

    How many numbers can we connect?

    Any number of them. Each number is a separate line, and each one can be routed to its own funnel.

    What happens when the owner of a deal changes?

    The conversation stays in the deal card: the new agent sees the whole discussion and doesn't have to ask about things already covered.

    We'll connect WhatsApp to your amoCRM

    We set up the line, link your account, pick the funnel and sync your templates. The first 7 days are free, enough to test it on real enquiries.