WazzaBeeWhatsApp for
sales teams
Agents reply from a single company number, conversations are distributed between them, and management sees the whole exchange without asking anyone to hand over their phone.
- One number for everyone
- Full visibility of conversations
- The base stays with the company
How leads are lost right now
Three situations almost every company knows
The customers belong to the agents, not the company
Every salesperson runs their own contacts from their own number. They leave and take the base, the conversations and every agreement with them. The company is the last to find out.
Nobody knows what was promised
A deal falls through and there's nothing to review: the conversation is on someone else's phone. You can't check the quality of replies or step in on time.
Leads are distributed by hand
Whoever spots it first takes it. Some enquiries get no reply, some are handled by two people at once, and the workload is uneven.
What a sales team's work looks like
The shared queue of enquiries on the left, the conversation on the right. Agents work in parallel while the customer sees one number.
How do I move a sales team to one WhatsApp number?
Your company number goes live on the official channel in about 15 minutes, and then salespeople are added to the dashboard.
A line on the company number
You sign up and create a WhatsApp Business API line on the number your customers know.
Meta form
The company name and channel name are filled in from the dashboard, and the number is verified with a code.
Salespeople's logins
You add agents: each has their own login, while the number and customer base are shared.
Routing and templates
You set up how enquiries are distributed and save templates with prices, terms and payment details.
Company verification
Verification in Meta runs in parallel. Once it's done, the daily limit on new conversations is lifted.
What you get
One number for the whole team
The customer writes to the company number and whichever agent is free replies, so the queue doesn't depend on one person.
Routing conversations
Enquiries are assigned to specific people, so there are no duplicates and no lost leads.
Management sees everything
Any conversation can be opened in full: the quality of replies is checked on facts, not on stories.
The base belongs to the company
Contacts and history are stored in your dashboard, and an employee's access is revoked with a single click.
Conversations in your CRM
Bitrix24, amoCRM or your own system through the API: the chat is attached to the deal automatically.
Templates for standard replies
Price, terms and company details go out in a couple of clicks, so a newcomer works like a veteran.
Agents' personal phones vs a shared channel
For a sales team this isn't about convenience but about who owns the customers
What message budget does a sales team need?
Include templates for first contact and replies to incoming enquiries: replies cost noticeably less.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does WhatsApp for a sales team cost?
The price is per line, not per salesperson. How many agent seats are free and what additional ones cost is shown below.
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €62
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
Why selling from personal messengers is a risk
While there's only one salesperson, a personal number looks like a reasonable solution. The trouble starts as the team grows: the channel to your customers ends up outside the company's control.
A resignation equals lost customers
Contacts, history and agreements walk out with the employee. Sometimes straight to a competitor, complete with a ready-made base of warm leads.
There's nothing to manage
You can't see how many enquiries came in, how many went unanswered or why a customer left. Team meetings run on opinions instead of data.
A shared channel restores order
One company number, routed conversations, tags and history. Management can step into any conversation, and a new agent picks up the customer with full context.
The funnel reflects reality
Enquiries reach the CRM together with the conversation: you can see the source, the stage and exactly where the money leaks.
What it solves in a sales team
- One number instead of personal phones
- Distributing leads between agents
- Management checking the quality of replies
- Handing a customer over without losing context
- The speed of the first reply
- Keeping the base when someone resigns
- Reporting on enquiries and workload
- Templates for standard questions
Frequently asked questions
How many agents can share one number?
As many as you need. Each works under their own login, conversations are distributed, and the owner sees every exchange.
Can an agent take the base with them?
Contacts and conversations are stored in the company dashboard. When someone resigns, access is revoked with one click and the data stays.
Can management see conversations in real time?
Yes, any conversation opens in full, with history and tags. There's no need to ask an employee to show you their phone.
What if our agents work in different cities?
That's no obstacle: the inbox works in a browser and on a phone, and everyone sees the same queue wherever they are.
How does it connect to the CRM?
Bitrix24 and amoCRM connect through ready-made integrations, and in-house systems use the open REST API and webhooks.
Will customers have to write to a new number?
No. The official channel takes the number your clients already know, and with Coexistence it keeps working in the WhatsApp Business app on the phone.
Reading for sales managers
We'll put your sales team on one number
We connect the line, add your agents and set up routing and handover to the CRM. The first 7 days are free.