Support
We help you connect messengers, get comfortable with your CRM and set up work with customers. Pick the channel you prefer, or check the answers below first.
Chat in your account
The main channel for customers. We see your lines and settings right away, so we sort things out faster than anywhere else. The conversation history is kept.
Log in and writeTelegram
Handy if you have not signed up yet or cannot access your account. Questions about pricing and setup are welcome here too.
@WazzaBeeSupportBotThe same messenger you connect to your CRM. Write to us here if WhatsApp is more convenient for you.
Messages only: we do not take calls on this number.
For documents, invoices, refunds and anything that needs attachments.
support@wazzabee.comWe usually reply within a couple of hours
We work on weekdays. If it is urgent and your line is down, write on Telegram or WhatsApp: we will see it sooner.
Knowledge base
Step-by-step guides with screenshots, often faster than waiting for a reply
Common questions
The things people ask us most often
Did not find your answer?
Write to us: describe what is happening and attach a screenshot. That way we can solve it from your first message, with no follow-up questions.