Channel plus CRM

    OLX
    and Bitrix24

    Messages about your listings arrive in Bitrix24 Open Channels: the enquiry becomes a deal, and the card shows which listing the customer wrote about.

    • Listing chats
    • Deals in the CRM
    • The listing is visible
    Open ChannelsOLX chats arrive in your CRM
    Deal and contactcreated automatically
    The listingyou can see where the lead came from

    How leads are lost right now

    Three situations almost every company knows

    Leads live inside the OLX account

    Agents have to keep another tab open and copy contacts across by hand.

    Nobody knows what worked

    The CRM doesn't show which listing produced the deal, so the budget is spread blindly.

    Replies arrive late

    On a marketplace whoever replies first wins, and messages aren't always noticed straight away.

    What working with OLX chats looks like

    A message about a listing lands in Open Channels and the deal appears automatically.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    OLX chats in Open Channels

    Messages arrive in Bitrix24 and can be answered right there.

    02

    The deal creates itself

    An enquiry creates a contact and a deal in the funnel you choose.

    03

    The listing is visible

    The card records which item the customer wrote about.

    04

    The team replies together

    Conversations are shared between agents and nothing gets lost.

    05

    Alongside WhatsApp

    Leads from the marketplace and from messengers arrive in one CRM.

    06

    History belongs to the company

    Conversations are stored in the CRM and your dashboard, not in a seller's personal account.

    The OLX account vs chats in your CRM

    The difference is response speed and whether leads reach your funnel

    What matters
    Regular WhatsApp Business
    Official channel
    Where the customer writes
    To one specific employee's number
    To a single company number, at any time
    Response speed
    Depends on whether that one person is free
    Any available operator on shift replies
    Notifications and reminders
    Manually and one at a time
    Automatically, by template, on a schedule
    Shift handover
    Passed on verbally, part of it gets lost
    The next shift opens the chat and sees everything
    Company profile
    A regular account with nothing confirmed
    Name, description, address and website in the profile
    Working from your website
    Chat links are put together by hand
    A site widget brings the customer into the same chat
    Pricing

    Connect a number and the whole team works

    The line price includes three seats for managers. Need more, every next seat is $6 a month. Build your own setup below: line, period, currency.

    OLX, conversations with buyers about listings

    OLX SOLO

    OLX.kz интеграция

    Сообщения с OLX в CRM. Шаблоны ответов, автопривязка к карточкам Bitrix24/amoCRM, группировка чатов по объявлению.

    $16/mo
    per line, monthly
    • 200 conversations a month
    • Group chat support
    • Message first
    • Voice transcription (AI)
    • Mass broadcasts
    • Website chat with analytics
    • Quick reply templates
    Connect
    Выбор лидеров

    OLX EMPIRE

    OLX.kz без ограничений

    Безлимит диалогов с покупателями OLX. Шаблоны ответов, автопривязка к карточкам Bitrix24/amoCRM, группировка чатов по объявлению.

    $30/mo
    per line, monthly
    • Unlimited conversations
    • Group chat support
    • Message first
    • Voice transcription (AI)
    • Mass broadcasts
    • Website chat with analytics
    • Quick reply templates
    Connect

    Payment by card in tenge, dollars or euro. Six months of prepayment give a 10% discount, a year gives 20%. The first seven days on any line are free. Messages on official WhatsApp are billed separately at Meta rates.

    Why bring OLX together with Bitrix24

    On a marketplace speed decides everything: whoever answers first makes the sale. But the OLX account isn't connected to your CRM, and leads live apart from deals.

    Yet another tab

    Agents keep the marketplace account open and move contacts by hand. At volume that means mistakes and losses.

    Chats in Open Channels

    Messages arrive in Bitrix24 where the team already works: routing, history, assigned owners.

    You can see what sells

    The card keeps the listing the customer came from, so the budget can be reallocated deliberately.

    Every channel together

    OLX, WhatsApp and Telegram arrive in one CRM: one queue and one report.

    What businesses set up most often

    • Leads from listings straight into the funnel
    • Agents replying from inside the CRM
    • Distributing enquiries across the team
    • Recording the listing in the deal card
    • OLX alongside WhatsApp and Telegram
    • Fast replies from templates
    • A conversation history per customer
    • Reporting on leads from the marketplace

    Frequently asked questions

    How are OLX chats connected?

    As a separate line in your dashboard: you link the seller account, after which messages about your listings arrive in the shared inbox and in Bitrix24.

    Can we see which listing the customer wrote about?

    Yes, the listing is saved with the enquiry, so the card makes it clear what the buyer was looking at.

    Is the deal created automatically?

    Yes, if Bitrix24 Open Channels are configured that way: an enquiry creates a contact and a deal in the right funnel.

    Can several agents reply?

    Yes, conversations are distributed between employees just like in the other channels.

    How much does it cost?

    You pay for the OLX line; the prices above come from our system.

    What if we have a lot of listings?

    That's no problem: every chat arrives in one line, and the listing is shown on the enquiry itself.

    We'll connect OLX to your Bitrix24

    We link the marketplace account and set up Open Channels and deal creation. The first 7 days are free.