OLX
and Bitrix24
Messages about your listings arrive in Bitrix24 Open Channels: the enquiry becomes a deal, and the card shows which listing the customer wrote about.
- Listing chats
- Deals in the CRM
- The listing is visible
How leads are lost right now
Three situations almost every company knows
Leads live inside the OLX account
Agents have to keep another tab open and copy contacts across by hand.
Nobody knows what worked
The CRM doesn't show which listing produced the deal, so the budget is spread blindly.
Replies arrive late
On a marketplace whoever replies first wins, and messages aren't always noticed straight away.
What working with OLX chats looks like
A message about a listing lands in Open Channels and the deal appears automatically.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
OLX chats in Open Channels
Messages arrive in Bitrix24 and can be answered right there.
The deal creates itself
An enquiry creates a contact and a deal in the funnel you choose.
The listing is visible
The card records which item the customer wrote about.
The team replies together
Conversations are shared between agents and nothing gets lost.
Alongside WhatsApp
Leads from the marketplace and from messengers arrive in one CRM.
History belongs to the company
Conversations are stored in the CRM and your dashboard, not in a seller's personal account.
The OLX account vs chats in your CRM
The difference is response speed and whether leads reach your funnel
Connect a number and the whole team works
The line price includes three seats for managers. Need more, every next seat is $6 a month. Build your own setup below: line, period, currency.
OLX, conversations with buyers about listings
OLX SOLO
OLX.kz интеграция
Сообщения с OLX в CRM. Шаблоны ответов, автопривязка к карточкам Bitrix24/amoCRM, группировка чатов по объявлению.
- 200 conversations a month
- Group chat support
- Message first
- Voice transcription (AI)
- Mass broadcasts
- Website chat with analytics
- Quick reply templates
OLX EMPIRE
OLX.kz без ограничений
Безлимит диалогов с покупателями OLX. Шаблоны ответов, автопривязка к карточкам Bitrix24/amoCRM, группировка чатов по объявлению.
- Unlimited conversations
- Group chat support
- Message first
- Voice transcription (AI)
- Mass broadcasts
- Website chat with analytics
- Quick reply templates
Payment by card in tenge, dollars or euro. Six months of prepayment give a 10% discount, a year gives 20%. The first seven days on any line are free. Messages on official WhatsApp are billed separately at Meta rates.
Why bring OLX together with Bitrix24
On a marketplace speed decides everything: whoever answers first makes the sale. But the OLX account isn't connected to your CRM, and leads live apart from deals.
Yet another tab
Agents keep the marketplace account open and move contacts by hand. At volume that means mistakes and losses.
Chats in Open Channels
Messages arrive in Bitrix24 where the team already works: routing, history, assigned owners.
You can see what sells
The card keeps the listing the customer came from, so the budget can be reallocated deliberately.
Every channel together
OLX, WhatsApp and Telegram arrive in one CRM: one queue and one report.
What businesses set up most often
- Leads from listings straight into the funnel
- Agents replying from inside the CRM
- Distributing enquiries across the team
- Recording the listing in the deal card
- OLX alongside WhatsApp and Telegram
- Fast replies from templates
- A conversation history per customer
- Reporting on leads from the marketplace
Frequently asked questions
How are OLX chats connected?
As a separate line in your dashboard: you link the seller account, after which messages about your listings arrive in the shared inbox and in Bitrix24.
Can we see which listing the customer wrote about?
Yes, the listing is saved with the enquiry, so the card makes it clear what the buyer was looking at.
Is the deal created automatically?
Yes, if Bitrix24 Open Channels are configured that way: an enquiry creates a contact and a deal in the right funnel.
Can several agents reply?
Yes, conversations are distributed between employees just like in the other channels.
How much does it cost?
You pay for the OLX line; the prices above come from our system.
What if we have a lot of listings?
That's no problem: every chat arrives in one line, and the listing is shown on the enquiry itself.
We'll connect OLX to your Bitrix24
We link the marketplace account and set up Open Channels and deal creation. The first 7 days are free.