Official Meta channel · Ust-Kamenogorsk

    WhatsApp Business API
    in Ust-Kamenogorsk

    For suppliers, service teams and retail: client requests land in a shared window, statuses and invoices go out automatically, and the conversation stays with the company rather than on an agent's phone.

    • Invoice for companies
    • CRM integration
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    One person took the request, and only they know about it

    Colleagues can't see the chat, and the manager doesn't know what was promised to a client or a tourist. The employee goes on holiday, and the conversation has to start from scratch.

    Customers across the region are waiting for a reply

    Clients from rural districts and tourists from other cities write instead of calling. If the reply comes a couple of hours later, they've already agreed with someone else.

    Trip notes and invoices by hand

    Invoices, prepayment requests and pre-trip notes go out one by one. Bulk sending from a regular number quickly runs into a WhatsApp restriction.

    How does a tour operator in Ust-Kamenogorsk put groups together via WhatsApp?

    Tour requests arrive on the company number, managers share the chats, and pre-trip notes go out as a template.

    9:41
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    👩🏻
    📌Svetlana
    15:22›
    Great, we'll be ready before the season opens 🏔
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
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    3
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    Settings

    How do you connect WhatsApp Business API in Ust-Kamenogorsk in 15 minutes?

    Everything is done from the dashboard, no need to come in person. As an example, let's take a tour operator that puts together groups for Altai and Bukhtarma.

    2 minutes

    Dashboard and line

    Sign up, create a WhatsApp Business API line and give access to your tour managers. Our specialists see the request straight away.

    5 minutes

    Application to Meta

    Enter the company name, the number from your brochures and the channel name tourists will see. If your brand and legal entity have different names, we'll help you fill it in without mistakes.

    2 minutes

    Code from Meta

    Confirm the number with the code from a call or SMS. From that moment tourists' messages arrive in the dashboard.

    5 minutes

    Trip notes and templates

    We create templates for pre-trip notes and booking confirmations, send them for moderation and, if you wish, connect Bitrix24 or amoCRM.

    while you're already working

    Company verification

    The Meta check runs alongside your conversations. Until it's passed, new conversations per day are limited; then the limit is lifted. We'll tell you which documents to attach.

    What you get

    01

    One number for all requests

    Tourists, clients and suppliers write to one number, and the person responsible is assigned within the team.

    02

    Trip notes and statuses by template

    Booking confirmation, pre-trip notes, an invoice or a shipment: messages go out through the official channel.

    03

    CRM and accounting

    Bitrix24 and amoCRM connect through ready-made integrations; your own system works via REST API and webhooks.

    04

    Auto-reply after closing

    In the evening the customer immediately sees when the office will reply and doesn't call again.

    05

    Office, warehouse and guides in one window

    Different departments reply from one number, so customers don't get lost among contacts.

    06

    Invoices for companies

    Pay in tenge, dollars or euros; companies and sole proprietors paying by invoice get a completion act and VAT invoice.

    An agent's personal phone vs the company channel

    When requests come from corporate clients, what matters most is control and a record of what was agreed

    What matters
    Regular WhatsApp Business
    Official channel
    A tourist asks about free places
    Waits until the manager with the right phone is free
    Any manager replies from the shared window
    Pre-trip note
    Copied by hand to every participant
    A template goes to the group as a broadcast
    A manager is on holiday
    Their requests and arrangements are out of reach
    The history is visible to colleagues and management
    A client from a rural district
    Keeps calling until someone answers
    Writes to the company number and gets a reply
    Payment reminder
    Phoning through a list of debtors
    A template message through the official channel
    Link to accounting
    Chats are retold verbally
    The conversation is attached to a CRM deal

    What will trip notes and broadcasts cost for a month of the season?

    Enter how many confirmations, trip notes and offers you plan to send to tourists, and the calculator shows the monthly cost at current rates.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line68.00 $
    Messages131.94 $

    Total

    199.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost in Ust-Kamenogorsk?

    Connection isn't charged. You pay for the line once a month and for messages at Meta rates: trip notes and promotional offers fall into different categories. The line's contents are below.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $68 · €61

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why businesses in Ust-Kamenogorsk need this

    East Kazakhstan means manufacturing, supply, service and retail that serves both the city and the region. Communication with clients has moved almost entirely into a messenger.

    The relationship rests on one person

    A long-standing client writes straight to one agent. If they're busy, on holiday or have left, the request simply never reaches the company.

    The channel moves to the company

    The number belongs to the business, requests land in a shared window, access is granted and revoked in the dashboard, and the conversation is attached to the deal in your CRM.

    Notifications instead of calling round

    Request confirmation, order ready, payment reminder: as template messages, in bulk and legally.

    The region without extra calls

    Clients from the districts find it easier to write. A shared number and a fast reply remove the need to keep dialling and waiting on the line.

    Who it fits in Ust-Kamenogorsk

    • Tour operators: Altai and Bukhtarma tours, trip notes, group gathering
    • Reservoir holiday resorts: bookings and arrivals
    • Supplies for metallurgy and manufacturing: request, invoice, shipment
    • Industrial equipment service: request, call-out, completion act
    • Automotive: bookings, parts matching, car ready
    • Retail and delivery: orders, stock, status
    • Clinics and dentists: appointments and reminders
    • Courses and training centres: group enrolment and timetable

    Frequently asked questions

    How long does connection take in Ust-Kamenogorsk?

    About 15 minutes if the number is free: dashboard, Meta application, code. Meta checks the company later, and your conversations are already running in the meantime.

    Can we have separate numbers for tours and for manufacturing?

    Yes. Each number is connected as a separate line with its own payment, and the conversations from all lines are visible in one dashboard.

    How do we pass conversations into our accounting system?

    There are ready-made integrations with Bitrix24 and amoCRM. For your own system there's an open REST API and webhooks for incoming messages.

    Do you invoice companies?

    Yes, companies or sole proprietors, with a completion act and VAT invoice. Payment currency: tenge, dollars or euros. Card payments don't come with closing documents.

    Will the number stay in the WhatsApp Business app?

    Yes. In Coexistence mode the app on your phone keeps working, the same chats are visible in the dashboard, and history from the last six months can be transferred.

    Will we need a developer?

    Only to link a custom-built system via API. The chat itself, the Bitrix24 and amoCRM integrations and the templates are set up without a developer.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.