Official Meta channel · Kaskelen

    WhatsApp Business API
    in Kaskelen

    The suburbs are growing along with Almaty, and so is the flow of enquiries. A shared company number, the whole team answering and customer reminders with no risk of a ban.

    • Payment in tenge, dollars or euros
    • Customers from Almaty and the region
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    Customers from the city and the district

    Orders come from Kaskelen and from Almaty alike: keeping it all on one phone no longer works.

    The reply comes too late

    While an agent is out on site the messages pile up, and the customer goes to whoever answered faster.

    The customer base sits with employees

    The contacts of your regular customers live on personal phones and leave with the people who hold them.

    What the team's work looks like in Kaskelen

    Enquiries from the city and the region arrive in one window, and whoever is free replies.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    One number for the company

    Enquiries from the city and the suburbs arrive in a shared window.

    02

    The team answers together

    Several employees work in parallel and conversations are routed between them.

    03

    Reminders for customers

    An appointment, an order ready for pickup and a repeat visit: by template.

    04

    The history stays with the company

    Contacts and conversations stay in your dashboard through any change of staff.

    05

    Requests in your CRM

    Bitrix24, amoCRM or your own system via API.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies.

    Personal numbers vs one company channel

    When orders come from two cities at once, a shared channel saves the most

    What matters
    Regular WhatsApp Business
    Official channel
    Who owns the number
    The employee: it leaves with their phone and your contacts
    The company: the owner grants and revokes access
    How many people can reply
    One: the app is tied to a single device
    As many as you need, at the same time and with routing
    Broadcasts to your customer base
    Treated as spam, the number gets limited fast
    Allowed through templates approved by Meta
    Connection to your CRM
    You copy the conversation by hand, or not at all
    The conversation is attached to the deal automatically
    Conversation history
    On a personal phone, out of reach for management
    In the company dashboard, with search and tags
    What the customer sees
    A different number for every agent
    One company number with a name and a profile

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.0799 $ per message79.87 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0175 $ per message8.74 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    0.0031 $ per message6.16 $
    Your monthly bill
    Platform and line69.00 $
    Messages94.77 $

    Total

    163.77 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel gives businesses in Kaskelen

    Kaskelen is growing along with Almaty: new housing, stores, services and repairs. Customers come from the suburbs and from the city, and almost all of them write in a messenger.

    The flow grew faster than the team

    There are more enquiries than before, and they're still handled by one or two people from their own phones.

    A shared company number

    Enquiries gather in your dashboard, and access is granted to employees and revoked when they leave.

    Customers come back

    A booking reminder or a message about new stock goes out by template through the official channel.

    Working from a phone

    The chat opens in a browser and on a smartphone: an employee replies from the shop floor or on the road.

    Who it fits in Kaskelen

    • Stores and retail outlets: availability and holds
    • Building materials: quotes and delivery
    • Home services: measurements and technician visits
    • Salons and barbershops: bookings and reminders
    • Food delivery: order and status
    • Car service: bookings and parts matching
    • Clinics and dental practices: bookings
    • Courses and clubs: schedules and payments

    Frequently asked questions

    How long does connecting take?

    About 15 minutes if the number is free. Meta's business verification happens after the line goes live.

    Will it work if most of our customers are in Almaty?

    Yes, the channel has no geography: customers write to one number wherever they are.

    How many employees can we connect?

    As many as you need, each under their own login.

    Can we send appointment reminders?

    Yes, as a template message through the official channel.

    How do we pay?

    In tenge, by card or by invoice for sole proprietors and companies.

    Is there a trial period?

    Yes, seven days free.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.