Official Meta channel · Azerbaijan

    WhatsApp Business API
    in Azerbaijan

    For companies in Baku, Ganja and the regions: requests from the messenger land in the CRM, the sales team works from one company number, and the manager sees any conversation in full.

    • Remote setup
    • Bitrix24, amoCRM and API
    • 7 days free
    +994your number works
    15 minutesfrom request to first message
    $0for the connection itself

    How leads are lost right now

    Three situations almost every company knows

    Only the salesperson saw the request

    The client wrote, the manager promised a discount and forgot. There is nothing to check: the conversation sits in a personal phone, and the owner hears about the problem from the client.

    There is a customer base, but no way to reach it

    People who have already paid are the cheapest source of sales. Yet bulk sending from a regular number ends in a restriction, and the channel closes.

    More requests than hands

    Ads brought people in, they all write at once, and one phone answers. The queue grows and part of the clients leave without waiting.

    What a sales team in Azerbaijan looks like at work

    Requests from ads, the website and the messenger collect in one window, and managers handle them in parallel.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +994 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    The sales team on one number

    Managers work in parallel, each sees their own conversations, and the client writes to a single company number.

    02

    The owner sees the work

    Any conversation opens in full: what was promised, how it was answered, at which step the client was lost.

    03

    Requests straight into the CRM

    Bitrix24, amoCRM or your own system over the API: the deal is created automatically and the chat is attached to the card.

    04

    Legal broadcasts to the base

    New arrivals, promotions and reminders go through the official channel using templates approved by Meta.

    05

    A reply outside working hours

    An automatic greeting and an after-hours message: the client knows when someone will get back and does not leave for a competitor.

    06

    Ads lead straight into the chat

    A «Message on WhatsApp» button in your ads and a widget on the site bring the person into the same conversation.

    A manager's personal phone vs the company number

    The question is who controls the sales channel and what stays with the business

    What matters
    Regular WhatsApp Business
    Official channel
    Risk of losing the channel
    Bans for bulk sending are an everyday occurrence
    Official status: the rules are known upfront
    What stays when someone quits
    Nothing: contacts and agreements sit on their phone
    Everything: conversations and contacts stay with the company
    Messaging a customer first
    You can't write first without risking the number
    You can: confirmations and reminders through templates
    Quality control
    No way to check what an agent actually wrote
    Management sees any conversation in full
    Tracking enquiries
    You count requests by eye
    Conversations, tags and history for every customer
    Working hours
    Outside the schedule the customer gets no reply
    An auto-reply tells them when you'll get back

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.1132 $ per message113.15 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0445 $ per message22.24 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    0.0031 $ per message6.16 $
    Your monthly bill
    Platform and line69.00 $
    Messages141.55 $

    Total

    210.55 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    $69 / month

    or 29 900 ₸ · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs $6 a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel changes for Azerbaijani businesses

    In Azerbaijan the client writes first and calls only afterwards: asking the price, requesting photos, checking delivery. So the sale happens in the chat, and the order depends on how fast the first reply comes.

    The sales channel in a personal phone

    While there is one salesperson it goes unnoticed. As the team grows, control disappears: you cannot verify a promise, add a second manager to a conversation, or hand a client over.

    A company number and a shared inbox

    Conversations collect in the account, the owner grants access, and when an employee leaves not a single contact goes with them.

    The customer base starts working

    You can write to buyers first: about new arrivals, a promotion, an order being ready. Through the official channel this is allowed and templates pass Meta's review.

    The company stays local

    There is no need to register a legal entity elsewhere, a +994 number works, and you pay by card or by invoice.

    Who this fits

    • Online shops and retail: order, payment, delivery
    • Wholesale and manufacturing: price list, invoice, shipment
    • Car dealers and service centres: booking, quote, car ready
    • Clinics and salons: appointments and visit reminders
    • Construction and renovation: survey, estimate, stages of work
    • Courses and training centres: schedule, payment, contact with parents

    Frequently asked questions

    Will a +994 number work?

    Yes, we connect mobile and landline numbers in Azerbaijan. One condition: the number receives a call or an SMS with the code. The number your clients already know does not need to change: with Coexistence it stays in the WhatsApp Business app and works in the official channel too.

    Do we need to register a company in Kazakhstan?

    No. We connect Azerbaijani businesses directly: Meta verifies your company and that is enough.

    How many managers can we add?

    As many as you need. Employees are added in the account, each with their own login, and the owner grants and revokes access to the lines.

    How do we pay?

    By Visa or Mastercard; for companies we issue an invoice. We will pick the option that suits you during setup.

    What costs more: the line or the messages?

    The subscription for the line is fixed, while messages are charged by Meta. The price depends on the recipient's country and the type of conversation: marketing ones cost more, a reply to a client within 24 hours costs almost nothing. We quote current rates during setup, because Meta revises them regularly.

    Will the number stay in the regular WhatsApp?

    Yes. With Coexistence the number stays in the WhatsApp Business app on the phone while the official channel runs in parallel: the same conversations are visible in the account. Up to six months of history can be transferred during setup.

    We will connect your +994 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.