Official Meta channel · Azerbaijan

    WhatsApp Business API
    in Azerbaijan

    For companies in Baku, Ganja and the regions: requests from the messenger land in the CRM, the sales team works from one company number, and the manager sees any conversation in full.

    • Remote setup
    • Bitrix24, amoCRM and API
    • 7 days free
    +994your number works
    15 minutesfrom request to first message
    $0for the connection itself

    How leads are lost right now

    Three situations almost every company knows

    Only the salesperson saw the request

    The client wrote, the manager promised a discount and forgot. There is nothing to check: the conversation sits in a personal phone, and the owner hears about the problem from the client.

    There is a customer base, but no way to reach it

    People who have already paid are the cheapest source of sales. Yet bulk sending from a regular number ends in a restriction, and the channel closes.

    More requests than hands

    Ads brought people in, they all write at once, and one phone answers. The queue grows and part of the clients leave without waiting.

    What a sales team in Azerbaijan looks like at work

    Requests from ads, the website and the messenger collect in one window, and managers handle them in parallel.

    9:41
    Chats
    Search
    👩🏻
    📌Elvin
    17:50›
    Booked for tomorrow at 18:30. You'll get a reminder with the installer's name in the morning 👍
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How do you connect WhatsApp Business API in Azerbaijan?

    Your sales team moves to the company number remotely: with a free +994 number the first request reaches the shared inbox in about 15 minutes.

    2 minutes

    Dashboard and line

    You sign up in WazzaBee and create a WhatsApp Business API line. We see the request right away and will help if you get stuck.

    5 minutes

    Your company in the Meta form

    The name, the number and the profile name customers in Baku and the regions will see. The form opens from your dashboard.

    2 minutes

    Code to your +994 number

    Meta sends the code by call or SMS. A number customers already know from the WhatsApp Business app is connected in Coexistence mode.

    5 minutes

    Agents, CRM and templates

    You add your salespeople, each with their own login. We connect Bitrix24 or amoCRM and prepare the first templates: new arrivals, a promotion, order ready.

    after launch

    Company verification by Meta

    It doesn't hold up sales. Until verification Meta applies a daily limit on new conversations; afterwards it's lifted. We'll help prepare the documents.

    What you get

    01

    Salespeople on one number

    Three or ten salespeople reply at the same time, each with their own conversations. A customer from Baku or Ganja writes to the shop's single number.

    02

    The owner sees the work

    Open any salesperson's chat and see what price was quoted, what was promised and where the customer stopped replying.

    03

    Requests straight into the CRM

    In Bitrix24 and amoCRM the deal is created automatically and the conversation sits in its card. For your own system there's an API.

    04

    Legal broadcasts to the base

    New arrivals, a holiday discount or a ready order: you message your whole base through the official channel, using templates approved by Meta.

    05

    A reply outside working hours

    Someone wrote late on Sunday night? An auto-reply instantly says the salespeople will be back in the morning, so the customer doesn't go looking for another shop.

    06

    Ads lead straight into the chat

    A «Message on WhatsApp» button in your ads and a widget on the site bring the person into the same conversation.

    A manager's personal phone vs the company number

    The question is who controls the sales channel and what stays with the business

    What matters
    Regular WhatsApp Business
    Official channel
    A promised discount
    Only the salesperson knows about it
    The manager opens the chat and checks
    Last year's customers
    You can't message everyone at once without risk
    The promotion goes out with a Meta template
    A rush from ads
    One phone, a growing queue
    Several agents handle the requests
    Deal in the CRM
    The salesperson copies the chat by hand
    The deal and the chat appear in Bitrix24 or amoCRM automatically
    A salesperson quits
    Their customers leave with them
    The contacts stay with the company
    Friday evening
    The customer waits for a reply until Monday
    An auto-reply says when you'll get back to them

    What will broadcasts to your base cost in Azerbaijan?

    Azerbaijan's rates are already selected. Enter how many messages about new arrivals, promotions and ready orders go to customers each month.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.1219 $ per message121.86 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0334 $ per message16.68 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0334 $36.44 $
    Your monthly bill
    Platform and line68.00 $
    Messages174.98 $

    Total

    242.98 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost in Azerbaijan?

    Connection is free. Each month there are two cost lines: a fixed fee for the line and messages at Meta's rates. Pay by Visa or Mastercard, or by invoice.

    WhatsApp Business API channel

    $68 / month

    or 29 900 ₸ · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs $6 a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel changes for Azerbaijani businesses

    In Azerbaijan the client writes first and calls only afterwards: asking the price, requesting photos, checking delivery. So the sale happens in the chat, and the order depends on how fast the first reply comes.

    The sales channel in a personal phone

    While there is one salesperson it goes unnoticed. As the team grows, control disappears: you cannot verify a promise, add a second manager to a conversation, or hand a client over.

    A company number and a shared inbox

    Conversations collect in the account, the owner grants access, and when an employee leaves not a single contact goes with them.

    The customer base starts working

    You can write to buyers first: about new arrivals, a promotion, an order being ready. Through the official channel this is allowed and templates pass Meta's review.

    Registration stays in Azerbaijan

    No need to open a legal entity abroad: a +994 number and your company as it is will do, and you can pay by card or by invoice.

    Who this fits

    • Appliance and electronics shops: orders, delivery, installation
    • Wholesale and manufacturing: price list, invoice, shipping to the regions
    • Car dealerships and service centres: test drives, bookings, car ready for pickup
    • Clinics and salons in Baku: appointments and visit reminders
    • Construction and renovation: survey, estimate, stages of work
    • Courses and training centres: trial lesson, payment, schedule

    Frequently asked questions

    Will a +994 number work?

    Yes, Azerbaijani mobile and landline numbers can be connected as long as they receive a call or SMS with the code. There's no need to change a number customers already know: in Coexistence mode it stays in the WhatsApp Business app and works in the official channel at the same time.

    Do we need to register a company in Kazakhstan?

    No. Your registration stays Azerbaijani, and Meta verifies your own company.

    How many managers can we add?

    As many as you have salespeople. The owner adds each one in the dashboard, grants access to the right lines and revokes it when an employee leaves.

    How do we pay?

    By Visa or Mastercard; for companies we issue an invoice. We'll decide which method suits you best during setup.

    What costs more: the line or the messages?

    The line costs a fixed amount, and messages are charged by Meta. The price of a message depends on the recipient's country and the message type: marketing messages cost more, while a reply to a customer within 24 hours of their message is inexpensive. We quote the current rates during setup, as Meta revises them.

    Will the number stay in the regular WhatsApp?

    Yes. In Coexistence mode the number keeps working in the app on the phone, and the same conversations are visible in the dashboard. During setup you can transfer the chat history for the last six months.

    We will connect your +994 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.