WazzaBeeWhatsApp
and 1C
Order, invoice and shipment notifications reach the customer straight from your 1C. The link is built on an open REST API, with no third-party connectors and no manual work for your agents.
- Open REST API
- Webhooks for incoming messages
- Documentation in your dashboard
How leads are lost right now
Three situations almost every company knows
Notifications are sent by hand
An accountant or an agent copies the number out of 1C and messages the customer themselves. At volume that's hours of work and inevitable mistakes.
The customer doesn't know about the invoice or the shipment
The documents are ready and the goods have shipped, but the customer has no idea. Payment is delayed simply because nobody told them.
Data lives in two places
Orders in 1C, conversations in a messenger. The only way to connect them is by hand.
What a notification from 1C looks like
An event in the database sends the customer a message, and their reply arrives in the company's shared inbox.
How do I connect 1C to WhatsApp?
We launch the WhatsApp line in about 15 minutes, then your 1C developer connects the API using the documentation.
Dashboard and line
You sign up and create a WhatsApp Business API line on your company number.
Number verification
The Meta form is filled in from the dashboard, and the code arrives by call or SMS.
API key
You issue a token in the dashboard settings and pass it to your developer along with the link to the documentation.
Templates for documents
We put together templates: order received, invoice issued, goods shipped. The number and amount are inserted as variables.
Changes in 1C
The developer adds HTTP requests for the events you need and, if required, receiving webhooks with customer replies.
What you get
Sending straight from 1C
Your database sends the message itself on the right event: order accepted, invoice issued, goods shipped.
Templates with variables
Order number, amount and dates are inserted automatically into a template approved by Meta.
Incoming messages into your system
Webhooks bring customers' replies wherever it suits you to handle them.
No manual broadcasting
Your agents sell instead of copying numbers out of records.
A single company channel
Messages go out from the official company number, not an employee's personal phone.
Documentation at hand
Method descriptions and request examples are in your dashboard, so a developer will work it out on their own.
Manual sending vs notifications from your system
The difference is whether keeping customers informed depends on how busy an agent is
How much will notifications from 1C cost?
Count how many invoices, payments and shipments you process in a month: each such notification goes out as a utility template.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does sending messages from 1C cost?
You don't pay separately for the API, it's included with the line. You pay for the line and for messages at Meta's rates.
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €62
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
How to link 1C with WhatsApp, honestly
Let's be straight: we don't have a ready-made 1C module and we won't promise a one-click install. What we do have is an open REST API, which is enough for a 1C developer to build the link around your own processes.
What we need from your side
A 1C specialist who can send HTTP requests. Basic notification sending usually takes a few hours of work, not weeks.
What we provide
An access key, an open REST API for sending messages and templates, webhooks for incoming messages, and documentation with request examples.
Which events people wire up
Order accepted, invoice issued, payment received, goods shipped, documents ready, payment due. Each event gets its own template.
Meta's rules still apply
You can only message a customer first with an approved template. Free-form text is available within 24 hours of their enquiry. It's a platform limitation that's the same for everyone.
What businesses usually automate
- Order confirmation from the database
- Notification that an invoice has been issued
- A reminder about the payment deadline
- A message about shipping and delivery
- Documents ready for collection
- Notification that stock has arrived
- Collecting feedback after a deal
- Customer replies back into your system
Frequently asked questions
Is there a ready-made module for 1C?
No, and we won't hide it. The link is built on our open REST API, and usually your 1C developer writes it in a few hours. We provide the documentation and answer questions about the methods.
Which versions of 1C are supported?
There are no limits on our side: any configuration that can send an HTTP request will do, and every current version of the platform can.
Can we receive customers' replies in 1C?
Yes, through webhooks: incoming messages are delivered to the address you specify and you handle them in your own system.
Are templates required?
For messages you send first, yes. They're approved by Meta once. We help you word the text so it passes moderation.
How much does it cost?
There's no separate fee for the API, it's part of running the line. You pay for the line and for messages at Meta's rates, and the calculator above works it out.
What if we don't have our own developer?
We'll explain exactly what needs to be done and hand the documentation to your contractor. We don't carry out the 1C development ourselves.
We'll set up the API for your 1C
We provide the key, the documentation and help with wording the notification templates. The first 7 days are free.