Official Meta channel · Semey

    WhatsApp Business API
    in Semey

    A small team finds one work channel easier to run than five personal phones. A shared number, conversation history in your dashboard and customer reminders with no risk of a ban.

    • Payment in tenge, dollars or euros
    • Invoice for sole proprietors and companies
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    The business rests on a couple of people

    The owner and one or two employees answer everything themselves. If one of them falls ill, some customers are left without a reply, and they leave.

    Work and personal life all mixed together

    Enquiries arrive in the same chat as family and friends. Things get lost, things get forgotten, and finding a conversation with a customer is hard.

    Customers don't come back

    There's nothing to remind them with: calling round takes forever, and a broadcast from a regular number ends in a restriction almost immediately.

    What the work chat looks like in Semey

    Every enquiry in one window instead of mixed in with personal messages: you can see who was answered and what was promised.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    A separate work channel

    Customers write to the company number, and your personal phone stays personal.

    02

    Cover without losses

    Off sick or on holiday? A colleague opens the chat and carries on from the same point.

    03

    Reminders for customers

    An appointment, an order ready for pickup, a repeat visit: by template through the official channel.

    04

    Requests in your CRM

    Bitrix24, amoCRM or your own system via API, and the history for each customer builds itself.

    05

    Out-of-hours auto-reply

    In the evening and at weekends the customer gets an answer and knows when you'll get back to them.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies; against an invoice we issue an act and a VAT invoice.

    Personal WhatsApp vs a work channel

    For a small team the main thing is not to lose customers when someone isn't around

    What matters
    Regular WhatsApp Business
    Official channel
    Where the customer writes
    To one specific employee's number
    To a single company number, at any time
    Response speed
    Depends on whether that one person is free
    Any available operator on shift replies
    Notifications and reminders
    Manually and one at a time
    Automatically, by template, on a schedule
    Shift handover
    Passed on verbally, part of it gets lost
    The next shift opens the chat and sees everything
    Company profile
    A regular account with nothing confirmed
    Name, description, address and website in the profile
    Working from your website
    Chat links are put together by hand
    A site widget brings the customer into the same chat

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel gives businesses in Semey

    Semey has plenty of small companies: stores, services, workshops, delivery. Enquiries come into a messenger, and one or two people handle them all.

    Work sits on a personal phone

    Customer messages arrive in the same place as family and friends. Some get lost, some get forgotten, and pulling up the history of a particular order is next to impossible.

    A separate company channel

    The number belongs to the business, conversations are stored in your dashboard, and your personal phone stays personal. Adding an assistant takes a minute.

    The customer is never left hanging

    The auto-greeting fires immediately, and outside working hours a message explains when someone will get in touch.

    Repeat enquiries

    A reminder about an appointment or an order ready for pickup goes out by template through the official channel: the customer comes back and the number stays intact.

    Who it fits in Semey

    • Stores and retail outlets: availability and holds
    • Salons and barbershops: bookings and reminders
    • Workshops and repairs: request, ready for pickup, warranty
    • Food and grocery delivery: order and status
    • Dental practices and medical centres: bookings and preparation
    • Car service: bookings and parts matching
    • Courses and private tutors: schedules and payments
    • Home services: measurements, estimates, technician visits

    Frequently asked questions

    Will it suit a small company?

    Yes. There's one line, you can add as many employees as you need, and the fee is fixed, so the size of the business doesn't change the terms.

    How long does connecting take?

    About 15 minutes if the number is free. Meta's business verification happens after launch and doesn't interrupt your conversations.

    Will I keep my personal WhatsApp?

    Yes, if you take a separate number for the official channel. The number connected to the channel stops working in the regular app.

    Can we remind customers about appointments?

    Yes, that's a template message through the official channel. We help word the text so it passes Meta's check.

    How do we pay?

    In tenge, by card or by invoice for sole proprietors and companies. Pay by invoice and we hand over the closing documents.

    What if it doesn't suit us?

    The first three days are free: you can test it on your own customers and only then decide.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.