Official Meta channel · Rudny

    WhatsApp Business API
    in Rudny

    Rudny lives on iron ore mining, and many parents work shifts at the plant. A children's centre, clinic or shop needs one work number: whoever is on duty sees the whole conversation and replies on behalf of the company.

    • Payment in tenge, dollars or euros
    • Auto-replies out of the box
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    Parents ask the same questions

    Timetable, price per lesson, can we reschedule: the administrator types the same answers from a personal phone all day long.

    A cancelled lesson gets lost

    A mum wrote in the evening that her child was ill, the message slid down under family chats, and the teacher waited for nothing.

    No way to announce a new group

    Autumn enrolment has to be explained to parents one by one: sending to everyone from a regular number quickly runs into a restriction.

    How does a children's centre in Rudny keep in touch with parents?

    A parent writes to the centre's number, and the administrator and teachers see one conversation without asking twice.

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    📌Natalya
    09:52›
    Then let's try it, just in time for September enrolment 🙂
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    14:28›
    When should I send it?2
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    Dana Kassymova
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    All right, I'll wait
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    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
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    Yerzhan Muratov
    12:30›
    It's a deal
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    Madina Aliyeva
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    How much is it?1
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    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
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    Thanks!
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    How does a children's centre or clinic in Rudny connect WhatsApp Business API?

    About 15 minutes, without a single trip to Kostanay. The steps use a children's centre that runs groups and messages parents.

    2 minutes

    The centre's account

    Create a WazzaBee dashboard and a WhatsApp Business API line. Our specialist receives the request at once and guides you through setup.

    5 minutes

    Application to Meta

    Enter the centre's name, the number and the name parents will see in the chat. If your social media name is different, we'll suggest which one to use.

    2 minutes

    Confirmation code

    Meta sends a code by call or SMS to the centre's number, you enter it, and the number starts working in the official channel.

    5 minutes

    Texts for parents

    We prepare templates for lesson reminders and enrolment announcements, add teachers to the dashboard and set up quick replies about the timetable.

    after go-live

    Meta check

    The company is verified while the line is running. Before that, Meta has a daily limit on new conversations; after the check it is removed. We'll tell you which documents are needed.

    What you get

    01

    The centre's number for all parents

    Parents write to one number, the administrator or a teacher replies, and the whole history for each child sits in one conversation.

    02

    Quick replies to common questions

    Timetable, address, what to bring to the first lesson: ready-made texts go in with a couple of taps.

    03

    Lesson reminders

    A “lesson tomorrow at 5 pm” template is approved by Meta once and sent to the parents of the group.

    04

    A reply when the centre is closed

    An evening message gets an auto-reply with opening hours, and in the morning the administrator sees it in the queue.

    05

    Voice notes as text

    A parent dictated a long voice note after a shift, AI transcribed it, and you can read it right in the middle of a lesson.

    06

    Payment in ₸, $, €

    By card or by invoice for sole proprietors and companies; invoice payments come with closing documents.

    What changes when parents write to the centre's number instead of a teacher?

    Messages about rescheduling and payments no longer depend on whose phone happens to be at hand.

    What matters
    Regular WhatsApp Business
    Official channel
    A parent cancels a lesson
    Writes to the teacher privately, the administrator never knows
    Everyone who runs the group sees the message
    A question at 11 pm after a shift
    A reply in the morning, if nobody forgets
    Auto-reply at once, a reply from the queue in the morning
    Enrolment for a new group
    Each parent separately
    A broadcast with a Meta-approved template
    A teacher goes on maternity leave
    Her chats with families leave with her
    The new teacher opens the history in the dashboard
    Frequent timetable questions
    Typed out again every time
    Quick replies in a couple of taps
    Keeping track of parents
    Contacts on different phones
    Contacts and chats in one dashboard, or in a CRM if you like

    What will reminders to parents cost?

    The total depends on the number of groups and broadcasts. Move the sliders to match your month: how many reminders, announcements and replies, and the calculator works out the cost.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line69.00 $
    Messages131.94 $

    Total

    200.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost for a business in Rudny?

    There is no charge for connecting. You pay monthly for the line, and Meta charges for template messages at its own rates. What the line includes is shown below.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €62

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why is one work number handier for companies in Rudny?

    Rudny grew up around open-pit mines and ore processing, with Kostanay nearby. The town is compact and customers are known by sight, but residents' shift patterns push messaging into the evening and night.

    Children's centres and clubs

    Rescheduling, illness, monthly fees: messages from parents gather in one window, and none get lost in teachers' personal chats.

    Clinics and dental practices

    Patients book in writing and get a template reminder the day before. The administrator doesn't spend the morning phoning around.

    Shops and delivery

    Stock, reservations and delivery times are discussed on the shop's number. If the salesperson changes, the conversation stays with the company.

    Services for shift workers

    Car services and workshops get requests after shifts end. The auto-reply confirms the message has been received, and the mechanic replies in the morning.

    Who it suits in Rudny

    • Children's development centres: timetable, rescheduling, group enrolment
    • Sports clubs: training sessions and camps
    • Dental practices: bookings and day-before reminders
    • Beauty salons: bookings and free slots
    • Clothing and shoe shops: stock and reservations
    • Car services: after-shift bookings and car ready
    • Water and grocery delivery: order and time
    • Tutors: homework and payment

    Frequently asked questions

    Can teachers reply to parents from one number?

    Yes. Each staff member logs in with their own access, and everyone sees the centre's shared conversations. The owner adds and removes staff in the dashboard.

    How quickly will the line go live in Rudny?

    In about 15 minutes if the number can receive a call or SMS with a code. Meta's company verification happens after launch and doesn't interfere with work.

    Will our old conversations with parents be kept?

    If the number runs in the WhatsApp Business app, it can be connected in Coexistence mode: the app stays, and we move chat history from the last six months into the dashboard.

    Can we send an announcement to all parents in a group?

    Yes, as a broadcast using a template approved by Meta. Sending from a regular number can't take that risk, and the official channel exists precisely for this.

    What does the centre reply if a parent writes at night?

    The out-of-hours auto-reply with opening hours kicks in. The second type of auto-reply, the greeting, welcomes people writing for the first time.

    Is there a free period, and how do we pay afterwards?

    The first 7 days are free on any plan. After that you pay in tenge, dollars or euros by card or by invoice for sole proprietors and companies.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.