Official Meta channel · Turkey

    WhatsApp Business API
    in Turkey

    For companies in Istanbul, Ankara, Izmir and Antalya: buyers at home and abroad write to one number, the whole team answers, and the conversation stays in the company account.

    • Remote setup
    • Buyers from any country
    • 7 days free
    +90your number works
    15 minutesfrom request to first message
    $0for the connection itself

    How leads are lost right now

    Three situations almost every company knows

    A wholesale buyer writes, they do not call

    A buyer from a neighbouring country starts the conversation in a messenger. If the request lands in a salesperson's personal phone, the company hears about it the next day at best.

    One phone for ten people

    The regular WhatsApp Business app is tied to a single device. Salespeople pass the phone around and cannot work in parallel.

    Bulk sending cuts the channel off

    Telling your base about a new collection or a change in shipping dates from a regular number gets it restricted, and the buyers' contacts go with it.

    What talking to buyers in Turkey looks like

    Requests from ads, the website and returning clients collect in one window, and whichever manager is free replies.

    9:41
    Chats
    Search
    👩🏻
    📌Gulnara
    11:05›
    Invoice sent. Once the cargo leaves, we'll message you the shipment number 📦
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How do you connect WhatsApp Business API in Turkey?

    Remotely and without re-registering your company: a free +90 number is connected in about 15 minutes, and the whole team works with it right away, not just one phone.

    2 minutes

    Dashboard and line

    You register your company in WazzaBee and create a WhatsApp Business API line. The request reaches us immediately, and we'll help at any step.

    5 minutes

    Company profile for Meta

    The name, the number and the profile name customers in Turkey and neighbouring countries will see. The form is filled in from your dashboard.

    2 minutes

    Code to your +90 number

    Meta calls or sends an SMS. A number with the WhatsApp Business app on the phone is connected in Coexistence mode if the app is version 2.24.17 or newer.

    5 minutes

    Salespeople and shipping templates

    You add your salespeople, and each replies from their own computer or phone. We prepare templates: order confirmation, shipping status, payment reminder.

    after launch

    Company verification by Meta

    It runs while you're already working. Until verification Meta limits the number of new conversations per day; afterwards the limit is lifted. We'll help with the documents.

    What you get

    01

    Buyers abroad in one inbox

    Clients from different countries write to one company number, and the conversation is kept in the account, not in a manager's phone.

    02

    As many operators as you need

    The official channel is not tied to a device: managers reply in parallel from a computer and from a phone.

    03

    Photos, price lists and documents

    Product photos, the price list and the invoice go into the chat, so the buyer does not have to dig through email.

    04

    Broadcasts by template

    A new collection, a shipping status, a payment reminder go out through the official channel legally.

    05

    CRM and API in one loop

    A customer's request becomes a deal in Bitrix24, amoCRM or your own system through the API, with the conversation right next to it.

    06

    Time zones stop being a problem

    An automatic greeting and an after-hours reply: a buyer in another time zone immediately knows when someone will get back.

    The phone app vs the official channel

    The difference becomes obvious the moment there is more than one salesperson

    What matters
    Regular WhatsApp Business
    Official channel
    Ten salespeople
    Pass one phone around
    Reply at the same time from computers and phones
    A customer from a neighbouring country
    The request gets lost on a personal phone
    It arrives in the company's shared inbox
    Catalogue and price list
    Someone digs through the phone gallery
    The file goes into the chat from the dashboard
    New collection
    Send to the whole list, and the number gets restricted
    A Meta template, and the number stays safe
    Time difference
    A night-time message goes unanswered
    An auto-reply says when you'll get back to them
    Deal tracking
    The chat is on the phone, the deal in a spreadsheet
    The request becomes a deal in the CRM

    How much do messages to customers in different countries cost?

    The calculator opens with Turkish rates. If most of your customers are in another country, select it: the price of a message is based on the recipient's country.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.0167 $ per message16.72 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.005 $ per message2.50 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.005 $8.08 $
    Your monthly bill
    Platform and line68.00 $
    Messages27.30 $

    Total

    95.30 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost in Turkey?

    Connection is free. After that, a fixed fee for the line and messages at Meta's rates. Pay by card in dollars or euros; for companies we issue an invoice.

    WhatsApp Business API channel

    $68 / month

    or 29 900 ₸ · €61

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs $6 a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why businesses in Turkey need the official WhatsApp

    Turkish companies do not sell at home only: textiles, furniture, spare parts, cosmetics and tours are bought from neighbouring countries. The conversation almost always starts in a messenger rather than with a call.

    Requests come from everywhere

    Ads, a marketplace, the website, a friend's recommendation. When every channel leads into a salesperson's personal phone, the company has no overall picture and nothing to measure.

    The app is tied to one phone

    The regular WhatsApp Business is bound to a device. The official channel opens in a browser and the whole team works in it at once.

    Writing first is allowed

    Order confirmations, shipping status, payment reminders. With approved templates this is ordinary practice, not a risk of a ban.

    The company stays Turkish

    A +90 number works, there is no need to re-register the legal entity, and you pay by card or by invoice.

    Who this fits

    • Wholesale and export: catalogue, samples, handover to the cargo company
    • Online shops: order, payment, delivery status
    • Textiles and furniture: order quotes, production times, quality control
    • Hotels in Antalya: booking, transfer, check-in details
    • Aesthetic medicine: consultations, appointments, patient support
    • Real estate: property selections, online viewings, documents

    Frequently asked questions

    Will a +90 number work?

    Yes, Turkish mobile and landline numbers work as long as they receive a call or SMS with the code. You won't have to change the number you already use in WhatsApp Business.

    We already use WhatsApp Business on a phone. What happens to it?

    It stays. In Coexistence mode the same number works both in the app and in the official channel: the salesperson still replies from the phone, while all conversations collect in the dashboard. The history for the last six months can be transferred. What Meta requires: the app is version 2.24.17 or newer, the number is actually in use, and it isn't connected to the API with another provider.

    Do we need a legal entity in Kazakhstan?

    No. Your company stays Turkish, and Meta verifies your business as it is.

    How do we pay from Turkey?

    By Visa or Mastercard, in dollars or euros. For companies we issue an invoice. We'll agree on a convenient method during setup.

    Can we message buyers in other countries?

    Yes, there are no country restrictions: Kazakhstan, Azerbaijan, European countries. The price of each message depends on the recipient's country and is charged at Meta's rates.

    How long does setup take?

    About 15 minutes if the +90 number is free: registration, the Meta form, the code, and your salespeople are already replying. Meta verifies the company afterwards, and that doesn't interrupt your work.

    We will connect your +90 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.