WazzaBeeChatApp* alternative
for WhatsApp and CRM
Connected WhatsApp to Bitrix24 or amoCRM through ChatApp* and thinking of a replacement? We move your number, install the connector in the same CRM and bring over your previous conversations from Open Channels, so your agents pick up right where they left off.
- The same number
- The same CRM
- Your Bitrix24 chats come along
How leads are lost right now
Three situations almost every company knows
Your agents sit without messages
When the connector fails, nothing reaches Open Channels while customers keep writing. The reply comes half a day later, and the deal has already gone to another seller.
It's unclear what will happen to the number
The number was connected long ago, and nobody remembers who did it or how. The thought that switching services will get the number banned or force you to get a new one is scary.
More channels than you need
You pay for a set of channels built for another market, while you actually work with WhatsApp, Instagram and Telegram. You want a service built for Kazakhstan and neighbouring countries.
How a switch from ChatApp* begins
An example chat with WazzaBee support: first we find out how the number is connected.
How do I switch from ChatApp* to WazzaBee?
Five steps. Your agents keep working in the same CRM.
Sign up
Create a WazzaBee dashboard and tell us in a ticket how your number is connected and which CRM you use.
Bitrix24 webhook
If you want your previous chats in the dashboard, the portal administrator creates an inbound webhook and sends it to us in a ticket.
Connecting the number
An app number through Coexistence, an API number by migration. You go through the Meta window yourself, and we're right there with you.
Changing the connector
Install the WazzaBee app in Bitrix24 or amoCRM, choose the same channel and disconnect the previous connector.
Importing the history
We sort your previous conversations into dashboard chats with their original dates, and nothing is sent to customers.
What you get
Official WhatsApp, no grey schemes
We work through the WhatsApp Business API: numbers aren't banned for normal conversations, and broadcasts go out using Meta templates.
A number from the app with its history
If the number was connected via a QR code, we connect it through Coexistence and bring over up to 6 months of personal chats from the phone.
Open Channels chats in your dashboard
Conversations that went through the previous connector are imported from Bitrix24 into your WazzaBee dashboard with their original dates and without sending anything to customers.
Connector on the same Open Channel
In Bitrix24, you choose the channel your agents already work in. The queue, distribution and deals stay as they were.
amoCRM with no reconfiguration
Messages arrive in the same deal and contact cards, and Salesbots and pipelines keep working.
OLX, Instagram and Telegram side by side
The channels people use in Kazakhstan and Central Asia connect to the shared inbox together with WhatsApp.
How much does WhatsApp cost after switching from ChatApp*?
Connection is free. You pay a line subscription and messages at Meta rates; prices are below.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What to know when switching from ChatApp*
Before switching, find out two things: how your number is connected and where your agents handle conversations. That determines the order of steps.
The number is in the WhatsApp app
The most common case. You update WhatsApp Business on the phone and connect the number through Coexistence. The app keeps working, and during connection up to 6 months of personal chats can be transferred.
The number is on the WhatsApp API
The number is migrated using the Meta procedure together with its name, quality rating, limits and templates. Before the migration, the two-step verification PIN is removed from the number, and you must have access to your Meta Business Manager.
Conversations in Bitrix24
Open Channels chats belong to the portal, not the connector. After you change connectors they stay in Bitrix24, and if you wish, we import them into your WazzaBee dashboard.
Channels for another market
We don't connect Avito, Wildberries, Ozon, VKontakte or MAX: these are Russian platforms, and we work in Kazakhstan, other CIS countries, Georgia and Turkey. For classifieds sales there's OLX, and it connects to the same inbox.
When companies change connectors
- Messages don't reach Open Channels
- The line drops and needs reconnecting
- Support replies with long delays
- A QR code number risks a ban
- You need broadcasts using Meta templates
- You need OLX and Instagram in one window
- You want to work with a company from Kazakhstan
- You need your own CRM, not just a connector
Frequently asked questions
Can I switch from ChatApp* and keep my number?
Yes. We connect a number from the app through Coexistence and migrate a WhatsApp API number using the Meta procedure. Customers keep writing to the same number.
What happens to chats in Bitrix24 Open Channels?
They stay in the portal: conversations belong to Bitrix24, not to the connector. If needed, we'll also import them into your WazzaBee dashboard chats using an inbound webhook.
What if we work in amoCRM?
The history stays in your amoCRM cards. You connect the WazzaBee connector to the same amoCRM, and new messages arrive in the same deals.
Do you support Avito, Wildberries and VKontakte?
No, these are Russian platforms. We work in Kazakhstan, other CIS countries, Georgia and Turkey and connect WhatsApp, Instagram Direct, Telegram, OLX and a website widget.
Is ChatApp* a Kazakhstan or a Russian service?
The chatapp24.kz website lists ChatApp (ЧатАпп) LLP, Republic of Kazakhstan. The personal account login button on that site leads to cabinet.chatapp.online, and the footer of chatapp.online lists ЧатАпп LLC, Russian Federation (according to the websites as of 13.10.2026). WazzaBee operates from Kazakhstan.
Do I need to disconnect ChatApp* before switching?
The old service's connector is disconnected at the moment the number is switched, so messages don't split across two channels. We'll tell you when to do it.
How long does the switch take?
Connecting official WhatsApp takes 15 minutes. Importing previous chats from Bitrix24 is planned separately, and we give you a timeframe once we've assessed the volume.
More to explore
Switching from other services
Every switching path on one page
OpenSwitching guide
Checklist and Bitrix24 webhook step by step
OpenCoexistence
The number stays in the app on your phone
OpenWhatsApp for Bitrix24
Open Channels and deals
OpenWhatsApp for amoCRM
Messages in deal cards
OpenOLX and Bitrix24
Classifieds chats in your CRM
OpenSwitch from ChatApp* to official WhatsApp
Sign up and tell us in a ticket how your number is connected now and which CRM you use. From there, we take you through the switch step by step.
* ChatApp and other names mentioned are trademarks or names of their respective owners. WazzaBee is not affiliated with ChatApp (ЧатАпп) LLP, ЧатАпп LLC or the other companies mentioned and is not their partner or representative. The name is used only to describe which service you can switch from and does not assess its performance. The description of channels and company details are based on publicly available information from chatapp24.kz and chatapp.online as of 13.10.2026.