Official Meta channel · Moldova

    WhatsApp Business API
    in Moldova

    For companies in Chisinau and the regions: an official number instead of personal phones, automatic customer notifications, and conversations that stay with the company.

    • Remote setup
    • Payment in euros or dollars
    • 7 days free
    +373your number works
    15 minutesfrom request to first message
    $0for the connection itself

    How leads are lost right now

    Three situations almost every company knows

    Every agent works alone

    Customers write to employees' personal numbers. The company can't see the conversations, and when an agent leaves it loses both the contacts and the agreements.

    Customers abroad

    Some clients and partners are outside the country. Calls are expensive and awkward, and without a shared system messaging turns into scattered chats.

    Nothing to remind customers with

    Sending a payment reminder or an order-ready message in bulk from a regular number is a direct route to a WhatsApp restriction.

    What conversations with customers look like in Moldova

    Local clients and partners abroad write in the WhatsApp they already use, and you reply from one window.

    9:41
    Chats
    Search
    👩🏻
    📌Ion
    19:45›
    Yes, by card in euros. The invoice will come to this chat along with the estimate 👍
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How do you connect WhatsApp Business API in Moldova?

    No travel and no registration abroad: a Moldovan company, a free +373 number, and in about 15 minutes the line is receiving messages.

    2 minutes

    Sign-up and line

    You create a WazzaBee dashboard and a WhatsApp Business API line. We see the request and are on hand if anything is unclear.

    5 minutes

    Company details for Meta

    The name, the number and the profile name that customers in Moldova and abroad will see. The form opens straight from your dashboard.

    2 minutes

    Confirmation code to +373

    Meta calls or texts the number, and you enter the code. A number that already runs WhatsApp Business connects with Coexistence.

    5 minutes

    Templates in your customers' languages

    We prepare your first templates: order confirmation, a payment reminder, a ready-for-pickup message. We agree the texts in the languages your customers write in.

    after launch

    Business verification in Meta

    It doesn't affect your conversations. Until the company is verified, Meta applies a limit on new conversations per day; after verification there's no limit. We'll help with the documents.

    What you get

    01

    The company's number, not an employee's

    The channel stays with the business: access is granted and revoked in the dashboard, and the history never disappears.

    02

    Notifications by template

    Confirmations, reminders and statuses go out through the official channel, legally and with no risk of a ban.

    03

    International conversations

    Customers in different countries write in the WhatsApp they already use, and you reply from a single window.

    04

    CRM and API integration

    Conversations flow into Bitrix24, amoCRM or your own system automatically: there's an open REST API and webhooks for that.

    05

    A team with routing

    Several agents, tags, search through the history and a clear picture of the workload.

    06

    A quick trial

    Seven days free on any plan: enough to test the channel on real orders from Moldova and abroad.

    A personal account vs the official channel

    The difference is whether the company controls its own communication channel or depends on its employees

    What matters
    Regular WhatsApp Business
    Official channel
    A customer abroad
    Calls are expensive, and chats are scattered across phones
    They write in the WhatsApp they know, and you reply from one window
    An agent quits
    Partner contacts leave with them
    Conversations and contacts stay in the dashboard
    Payment reminder
    Sending to a list risks a restriction
    Goes out through a template approved by Meta
    Different languages
    Every agent writes as best they can
    Templates are approved in the languages you need
    Link to your accounting
    Conversations are copied into the CRM by hand
    Bitrix24, amoCRM or your own system via the API
    A new employee
    Doesn't know what was agreed earlier
    Opens the conversation and reads the history

    How much do messages to customers in Moldova and abroad cost?

    The calculator is set to Moldova's rates. Writing to customers in other countries? Choose their country: the price of a message depends on where it's sent.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.1219 $ per message121.86 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0334 $ per message16.68 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0334 $36.44 $
    Your monthly bill
    Platform and line69.00 $
    Messages174.98 $

    Total

    243.98 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost in Moldova?

    Connection is free. You pay for the line at a fixed price and for messages at Meta's rates: by card in euros or dollars, and companies can pay by invoice.

    WhatsApp Business API channel

    $69 / month

    or 29 900 ₸ · €62

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs $6 a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What changes after you connect

    Moldovan businesses often work on two fronts at once: local customers and partners abroad. WhatsApp suits both, since everyone has it and it works the same way in any country.

    The channel doesn't belong to the company

    While conversations run from employees' personal numbers, there's no shared history, no way to check the quality of replies and no way to bring a new agent into ongoing conversations.

    The messenger becomes a working tool

    The number belongs to the company, conversations are stored in your dashboard, access is granted to employees, and chats flow into your CRM or your own system through the API when needed.

    The right to message first

    Order confirmations, payment reminders, an order-ready message, all through templates approved by Meta in advance. Regular WhatsApp gives you no such option.

    Payment in a convenient currency

    By card in dollars or euros, and for companies we issue an invoice. A +373 number works and the company stays local.

    Who it fits

    • Retail and online shops: orders, payment in euros, delivery across Moldova
    • Manufacturing and wholesale: an order from a partner abroad, the invoice, shipping
    • Custom furniture: measurements, a sketch, the estimate, the installation date
    • Logistics and haulage: cargo status and contact with the recipient
    • Clinics and salons in Chișinău: bookings and visit reminders
    • Rentals and real estate: viewings, documents, arrangements with owners

    Frequently asked questions

    Will a +373 number work?

    Yes, both mobile and landline numbers in Moldova, as long as they can receive a call or an SMS with the code. A number your customers already know from WhatsApp Business can stay: with Coexistence you keep the app, and the official channel connects alongside it.

    Which currency do we pay in?

    In euros or dollars, by card. For companies we issue an invoice. We'll tell you the exact amount and a convenient method during setup.

    Do we need to register in Kazakhstan?

    No. The company stays Moldovan: Meta verifies your business, and there's no need to open a legal entity abroad.

    Can we message customers abroad?

    Yes, there are no restrictions on recipient countries. The price of a message depends on the recipient's country and is calculated at Meta's rates. You can choose the country in the calculator above and compare.

    What about the language of the conversation?

    The agent replies in the customer's language: Romanian, Russian, English or any other. Templates for automated messages are approved with Meta separately for each language.

    How much does the setup cost?

    Nothing, connection is free. You only pay for the line at a fixed price and for messages at Meta's rates.

    We will connect your +373 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.