All messengers
in one window
WhatsApp, Telegram, Instagram Direct, Facebook Messenger and OLX all arrive in a shared inbox. Agents reply in parallel, and management sees the entire queue.
- Five channels at once
- The team in one window
- History kept by the company
How leads are lost right now
Three situations almost every company knows
Five apps for one agent
WhatsApp, Telegram, DMs, OLX: each with its own queue. Keeping up with all of them is impossible and some messages go unanswered.
Nobody knows how many enquiries came in
Enquiries are scattered across channels and phones. There's no way to add them into one figure and understand the workload.
One resignation and everything collapses
The channels are tied to an employee's personal accounts: they leave, and the conversations and contacts leave with them.
What a company's shared inbox looks like
The queue of enquiries from every channel on the left, the conversation on the right, so the agent never has to switch anything.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
A shared queue of enquiries
Every channel in one list: you can see who has been waiting the longest.
Routing between agents
Conversations are assigned to specific people, so there are no duplicates and no lost enquiries.
History per customer
Conversations from different channels gather around the contact instead of being scattered across apps.
Tags and search
Conversations are tagged and can be found by number, name or message text.
Handover to your CRM
Bitrix24, amoCRM or your own system through the open API.
Work from a phone
A mobile inbox for agents: reply from the shop floor, the warehouse or on the road.
Five apps vs one working inbox
The difference shows in response speed and in whether the team's work can be measured at all
How much it will cost per month
Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance
Your country
Meta rates depend on the recipients' country. The prices below already include our service fee.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open
Total
74,460 ₸