One inbox for every channel

    All messengers
    in one window

    WhatsApp, Telegram, Instagram Direct, Facebook Messenger and OLX all arrive in a shared inbox. Agents reply in parallel, and management sees the entire queue.

    • Five channels at once
    • The team in one window
    • History kept by the company
    5 channelsWhatsApp, Telegram, Instagram, Facebook, OLX
    Teamagents reply in parallel
    In your CRMBitrix24, amoCRM or your own API

    How leads are lost right now

    Three situations almost every company knows

    Five apps for one agent

    WhatsApp, Telegram, DMs, OLX: each with its own queue. Keeping up with all of them is impossible and some messages go unanswered.

    Nobody knows how many enquiries came in

    Enquiries are scattered across channels and phones. There's no way to add them into one figure and understand the workload.

    One resignation and everything collapses

    The channels are tied to an employee's personal accounts: they leave, and the conversations and contacts leave with them.

    What a company's shared inbox looks like

    The queue of enquiries from every channel on the left, the conversation on the right, so the agent never has to switch anything.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    A shared queue of enquiries

    Every channel in one list: you can see who has been waiting the longest.

    02

    Routing between agents

    Conversations are assigned to specific people, so there are no duplicates and no lost enquiries.

    03

    History per customer

    Conversations from different channels gather around the contact instead of being scattered across apps.

    04

    Tags and search

    Conversations are tagged and can be found by number, name or message text.

    05

    Handover to your CRM

    Bitrix24, amoCRM or your own system through the open API.

    06

    Work from a phone

    A mobile inbox for agents: reply from the shop floor, the warehouse or on the road.

    Five apps vs one working inbox

    The difference shows in response speed and in whether the team's work can be measured at all

    What matters
    Regular WhatsApp Business
    Official channel
    Where the customer writes
    To one specific employee's number
    To a single company number, at any time
    Response speed
    Depends on whether that one person is free
    Any available operator on shift replies
    Notifications and reminders
    Manually and one at a time
    Automatically, by template, on a schedule
    Shift handover
    Passed on verbally, part of it gets lost
    The next shift opens the chat and sees everything
    Company profile
    A regular account with nothing confirmed
    Name, description, address and website in the profile
    Working from your website
    Chat links are put together by hand
    A site widget brings the customer into the same chat

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why bring your channels into one window

    Customers write wherever suits them, and you can't force them to pick one messenger. Which means the business has to bring the channels together. Otherwise the load falls on an agent's memory.

    Switching eats time

    Every jump between apps costs seconds and risks a missed message. At volume that turns into unanswered enquiries.

    A shared queue shows the truth

    When every enquiry sits in one list, the real workload becomes visible: how many came in, how many are in progress, where the delay is and who is overloaded.

    The channels belong to the company

    Lines are registered to the company and access is granted and revoked. A resignation stops meaning the loss of your customer base.

    The CRM gets everything

    An enquiry from any channel reaches the system together with the conversation, so the funnel reflects reality instead of just phone calls.

    Which channels can be connected

    • WhatsApp Business API: the official channel
    • WhatsApp via QR code
    • Telegram: bot or regular account
    • Instagram Direct
    • Facebook Messenger
    • OLX: chats about your listings
    • A widget button on your website
    • Enquiries from your own system through the API

    Frequently asked questions

    How many channels can we connect?

    As many as you need. Each channel is a separate line with its own fee, while conversations from all of them come together in one window.

    Won't agents get in each other's way?

    No, conversations are distributed and assigned to specific people. You can see who is working with whom and who is still waiting for a reply.

    Can we reply from a phone?

    Yes, the inbox works in a browser and on a smartphone, with the same history and the same templates.

    What reaches the CRM?

    The enquiry and the conversation: Bitrix24 and amoCRM through ready-made integrations, your own system through the open REST API and webhooks.

    How much does it cost?

    You pay per connected line and the rate depends on the channel. The calculator above works out the cost of official WhatsApp; prices for the other channels are on the pricing page.

    What happens when an employee quits?

    Access is revoked in the dashboard, and the conversations and contacts stay with the company.

    We'll bring your channels into one inbox

    We connect the messengers you need, set up routing between agents and handover to the CRM. The first 3 days are free.