WazzaBeeWhatsApp for
clinics
Bookings, appointment confirmations and reminders the day before, all in the chat where patients feel comfortable. Organisational messages only, with no diagnoses and no test results.
- Fewer no-shows
- No diagnoses in messages
- 7 days free
How leads are lost right now
Three situations almost every company knows
Patients don't make it to their appointment
They booked and forgot. The doctor sits idle, the schedule falls apart, and the front desk has no time to ring everyone the day before.
The front desk is overloaded
Calls, messengers, questions about how to prepare for a procedure: all handled by hand. At peak times some enquiries go unanswered.
The patient arrives unprepared
They didn't know to come on an empty stomach or to bring previous scans. The appointment falls apart and both doctor and patient lose time.
What the front desk's work looks like
The patient books in the chat, and the confirmation and reminder go out automatically.
How do you connect WhatsApp for a clinic?
Your front desk moves to the official channel remotely: the line goes live in about 15 minutes, then we get administrative templates approved, with no medical data.
Dashboard and clinic line
You register your clinic or dental practice in WazzaBee and create a WhatsApp Business API line. We see your request right away.
Clinic profile in Meta
The name, front desk number and profile name the patient will see. We guide you through every field of the form.
Code to the front desk number
Meta sends a code by call or SMS. A landline works too, as long as it can receive the call.
Administrative templates
Appointment confirmation, a reminder the day before, preparation instructions. Only the date, time, doctor and room, with no diagnoses or results.
Clinic verification in Meta
Patient bookings carry on as usual. Until verification, Meta limits the number of new conversations per day, and after it the restriction is lifted.
What you get
Booking confirmation
Date, time, doctor and address arrive as a template right after booking.
A reminder the day before
A message a day before the appointment reduces the number of no-shows.
Preparation notes
What to bring and how to prepare is sent in advance, with no phone call.
The front desk in one window
The whole shift sees the enquiries and replies in parallel.
Follow-up invitations
After the right interval a reminder about the follow-up visit goes out.
A history of enquiries
Conversations are stored in the clinic's dashboard, not on an employee's personal phone.
The front desk's personal number vs the clinic's channel
For a medical centre what matters is a full schedule and care in how messages are worded
How much do patient reminders cost per month?
Set how many confirmations, reminders and follow-up invitations go out to patients, and the calculator will work out the total at Meta's current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does WhatsApp cost for a clinic?
Connection is free. After that, a fixed fee for the line and messages at Meta's rates. Appointment reminders fall into the inexpensive category of messages.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
How clinics use the official channel
In healthcare, messaging helps with the organisational side: booking, confirming, reminding, explaining how to prepare. Everything to do with a patient's health stays in the consulting room.
The schedule stops falling apart
A confirmation and a reminder the day before reach the patient and noticeably reduce no-shows, so the doctor works to plan and slots don't sit empty.
Preparation arrives in advance
A note on what to bring and how to prepare is sent as a template. Appointments fall through over small details far less often.
No diagnoses in the chat
Templates are strictly organisational: date, time, doctor, room. That's more respectful to the patient and calmer for the clinic.
The channel belongs to the clinic
Conversations and contacts are stored in your dashboard, and staff access is granted and revoked, so the base doesn't leave with a receptionist.
What clinics set up most often
- Booking confirmation with the date and the doctor
- A reminder the day before the appointment
- A note on how to prepare for a procedure
- Rescheduling and cancellations
- An invitation for a preventive check-up
- A reminder about a follow-up visit
- Answers about the address, hours and prices
- Collecting feedback about the service
Frequently asked questions
Can we send test results?
We don't recommend it: messages should carry the organisational side only (date, time, doctor, preparation). Medical data is better shared at the appointment or in a secure patient account.
How much does this reduce no-shows?
The exact percentage depends on the clinic's profile, so we won't promise a figure. But a reminder the day before reaches almost everyone, and clinics connect it precisely to protect the schedule.
How many front-desk staff can we connect?
Everyone who handles bookings. Staff reply from a shared window under their own logins, and the manager sees the chats and response speed.
Does it suit a dental practice or a private consulting room?
Yes, the scenarios are the same: booking, confirmation, reminder, follow-up invitation.
How does it connect to our medical system?
Through the open REST API: your system can send confirmations and reminders itself, on its own schedule.
How much does it cost?
A fixed fee for the line and messages at Meta's rates. Appointment reminders and confirmations cost less than marketing messages, and you can work out your volume in the calculator above.
More reading for clinics and dental practices
WhatsApp Business API for a medical centre
Meta's requirements for clinics and the line price
OpenWhatsApp for beauty salons
Bookings and reminders for non-medical services
OpenWhatsApp auto-replies
What a patient gets at night and on days off
OpenDocumentation and API
How a medical system sends reminders on its own
OpenWe'll connect WhatsApp to your clinic
We set up confirmations, reminders and preparation notes, carefully and with no medical data in the messages. The first 7 days are free.