WazzaBeeWhatsApp for
clinics
Bookings, appointment confirmations and reminders the day before, all in the chat where patients feel comfortable. Organisational messages only, with no diagnoses and no test results.
- Fewer no-shows
- No diagnoses in messages
- 3 days free
How leads are lost right now
Three situations almost every company knows
Patients don't make it to their appointment
They booked and forgot. The doctor sits idle, the schedule falls apart, and the front desk has no time to ring everyone the day before.
The front desk is overloaded
Calls, messengers, questions about how to prepare for a procedure: all handled by hand. At peak times some enquiries go unanswered.
The patient arrives unprepared
They didn't know to come on an empty stomach or to bring previous scans. The appointment falls apart and both doctor and patient lose time.
What the front desk's work looks like
The patient books in the chat, and the confirmation and reminder go out automatically.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
Booking confirmation
Date, time, doctor and address arrive as a template right after booking.
A reminder the day before
A message a day before the appointment reduces the number of no-shows.
Preparation notes
What to bring and how to prepare is sent in advance, with no phone call.
The front desk in one window
The whole shift sees the enquiries and replies in parallel.
Follow-up invitations
After the right interval a reminder about the follow-up visit goes out.
A history of enquiries
Conversations are stored in the clinic's dashboard, not on an employee's personal phone.
The front desk's personal number vs the clinic's channel
For a medical centre what matters is a full schedule and care in how messages are worded
How much it will cost per month
Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance
Your country
Meta rates depend on the recipients' country. The prices below already include our service fee.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open
What the plan includes
Connecting is free. You pay for the channel and for messages at Meta's rates
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €60
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 3 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
How clinics use the official channel
In healthcare, messaging helps with the organisational side: booking, confirming, reminding, explaining how to prepare. Everything to do with a patient's health stays in the consulting room.
The schedule stops falling apart
A confirmation and a reminder the day before reach the patient and noticeably reduce no-shows, so the doctor works to plan and slots don't sit empty.
Preparation arrives in advance
A note on what to bring and how to prepare is sent as a template. Appointments fall through over small details far less often.
No diagnoses in the chat
Templates are strictly organisational: date, time, doctor, room. That's more respectful to the patient and calmer for the clinic.
The channel belongs to the clinic
Conversations and contacts are stored in your dashboard, and staff access is granted and revoked, so the base doesn't leave with a receptionist.
What clinics set up most often
- Booking confirmation with the date and the doctor
- A reminder the day before the appointment
- A note on how to prepare for a procedure
- Rescheduling and cancellations
- An invitation for a preventive check-up
- A reminder about a follow-up visit
- Answers about the address, hours and prices
- Collecting feedback about the service
Frequently asked questions
Can we send test results?
We don't recommend it: messages should carry the organisational side only (date, time, doctor, preparation). Medical data is better shared at the appointment or in a secure patient account.
How much does this reduce no-shows?
The exact percentage depends on the clinic's profile, so we won't promise a figure. But a reminder the day before reaches almost everyone, and clinics connect it precisely to protect the schedule.
How many front-desk staff can we connect?
As many as you need. Everyone works in a shared window, conversations are distributed, and management sees the exchanges and the response times.
Does it suit a dental practice or a private consulting room?
Yes, the scenarios are the same: booking, confirmation, reminder, follow-up invitation.
How does it connect to our medical system?
Through the open REST API: your system can send confirmations and reminders itself, on its own schedule.
How much does it cost?
A fixed fee for the line plus messages at Meta's rates. Reminders fall into the cheaper category, and the calculator above works it out.
We'll connect WhatsApp to your clinic
We set up confirmations, reminders and preparation notes, carefully and with no medical data in the messages. The first 3 days are free.