Official Meta channel · Karaganda

    WhatsApp Business API
    in Karaganda

    For suppliers, service teams and manufacturers: requests from corporate clients stop getting lost in private chats, invoices and statuses go out automatically, and the conversation is attached to the deal.

    • Invoice for companies
    • CRM integration
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    The client's mechanic can't get through

    The technician is out on a call in the industrial zone, his phone is silent, and the machine at the open-pit mine stands idle. The request hangs until he's free.

    Breakdown photos are scattered across phones

    Photos of parts, estimates and acts sit with different employees. To sort out a disputed repair, you have to piece them together.

    Patients and students write after six

    Clinics, training centres and courses get messages in the evening, after the administrator has left. By morning some people have booked somewhere else.

    What handling requests looks like in Karaganda

    Client requests arrive in a shared window, owners are assigned internally, and the history stays with the company.

    9:41
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    👩🏻
    📌Olga
    13:53›
    We'll issue it and provide closing documents. Launching the line takes about 15 minutes, and the first 7 days are free
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
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    3
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    Settings

    How do you set up taking requests through WhatsApp in Karaganda?

    Launch takes about 15 minutes and happens online. Example: a service that mechanics from enterprises across the region write to.

    2 minutes

    A line for the dispatch desk

    Open a dashboard and a WhatsApp Business API line so client requests arrive at one number. We see the request immediately and help.

    5 minutes

    Company details

    In the Meta form you enter the company name, number and profile name. If the service is known by a brand name, we'll show you how to fill in the fields without a rejection.

    2 minutes

    Confirmation code

    The code arrives by call or SMS to the service's number. If the number is already in the WhatsApp Business app, it keeps working in Coexistence mode.

    5 minutes

    Technicians and notifications

    Add the dispatcher and technicians, prepare 'request received' and 'equipment ready' templates and, if needed, connect a CRM or accounting system via REST API.

    after go-live

    Meta check

    The company is verified while already working. Until it's done, Meta's daily limit on new conversations applies, then it's lifted. We'll tell you which documents are needed.

    What you get

    01

    A single point of entry

    Every request goes to the company number and is distributed among the people responsible.

    02

    History for every client

    Conversations, files and agreements are stored in your dashboard and available to colleagues.

    03

    Statuses and invoices on autopilot

    Request received, invoice issued, goods shipped: as template messages.

    04

    CRM and accounting systems

    Bitrix24, amoCRM or your own system via REST API and webhooks.

    05

    Replies outside working hours

    An out-of-hours auto-reply: the customer knows when you'll get back to them and doesn't call twice.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for companies and sole proprietors; against an invoice we issue an act and a VAT invoice.

    Why should enterprise requests come to the company number?

    Because agreements, photos and deadlines stay with the service, not on a technician's phone.

    What matters
    Regular WhatsApp Business
    Official channel
    A request from the mine at the weekend
    Waits until the technician checks his personal phone
    Instant auto-reply, the dispatcher picks it up from the shared queue
    Breakdown photo and estimate
    Kept by whoever received them
    In the company's chats, available to those responsible
    Repair status
    The client calls and asks again
    An 'equipment ready' template notification
    Voice messages from mechanics
    Hard to listen to in a noisy workshop
    AI transcribes them into text
    A technician leaves
    Regular clients keep writing to him
    Access is removed, clients write to the service number
    Contract with a company
    No way to document communication costs
    Invoice, act and VAT invoice

    How much will repair status notifications to clients cost?

    The amount depends on the number of notifications, broadcasts and replies. Enter your figures and the calculator works it out at current rates.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line68.00 $
    Messages131.94 $

    Total

    199.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost for a company in Karaganda?

    No charge for connection. The line is paid once a month, including by invoice to a company, and Meta charges for messages separately. What the line includes is below.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $68 · €61

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why companies in Karaganda need this

    Karaganda has a lot of businesses that serve other businesses: supply, equipment, service, contracting. What matters here isn't advertising but predictability: the request was accepted, the invoice was issued, the deadline was met.

    You have a channel, but no control

    Conversations run from personal phones, colleagues can't see the history, and when an employee leaves the connection with a long-standing client is effectively cut.

    Requests in a shared window

    The number belongs to the company, enquiries arrive in one place, owners are assigned internally, and the conversation is attached to the deal in your CRM.

    Automation instead of calling round

    Request confirmation, invoice notification, shipment or technician status: as template messages, in bulk, with no risk of a ban.

    Transparency for management

    Any conversation can be opened in full: what was promised on deadlines and price is visible without questioning the agents or arguing after the fact.

    Who it fits in Karaganda

    • Equipment and materials supply: request, invoice, shipment
    • Manufacturing: agreeing orders and deadlines
    • Service and repairs: taking the request, the visit, the work report
    • Transport and logistics: cargo status and contact with the recipient
    • Medicine and dentistry: bookings and reminders
    • Retail: stock, holds, delivery

    Frequently asked questions

    How long does launch take?

    About 15 minutes if the number is free: sign-up, the Meta form and a confirmation code. Business verification happens after launch and doesn't get in the way.

    Can we connect several numbers for different departments?

    Yes. Each number is a separate line with its own fee, while all the conversations come together in one window.

    How will the conversations reach our system?

    Through ready-made integrations with Bitrix24 and amoCRM, or through the open REST API with webhooks for incoming messages.

    Do you work by bank transfer?

    Yes, we issue an invoice to a company or a sole proprietor, and in that case we also hand over the closing documents. Payment is in tenge.

    Can we message a customer first?

    Yes, with template messages approved by Meta. Free-form chat is available for 24 hours after the customer gets in touch, which is Meta's general rule.

    What if the number is on regular WhatsApp right now?

    That is the usual case: such a number is connected with Coexistence and the WhatsApp Business app on the phone keeps working. There is no need to free the number up or take a new one.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.