Official Meta channel · Karaganda

    WhatsApp Business API
    in Karaganda

    For suppliers, service teams and manufacturers: requests from corporate clients stop getting lost in private chats, invoices and statuses go out automatically, and the conversation is attached to the deal.

    • Invoice for companies
    • CRM integration
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    The request lands on a personal phone

    A long-standing client writes straight to one agent. If that person is busy or has left, the request never reaches the company at all.

    Invoices and shipments are agreed all over the place

    Some by email, some in a messenger, some over the phone. Reconstructing the history of a disputed delivery later is next to impossible.

    Service can't keep up with the replies

    Repair and call-out requests pile up, the customer waits for confirmation and calls again, and the load on your people grows for nothing.

    What handling requests looks like in Karaganda

    Client requests arrive in a shared window, owners are assigned internally, and the history stays with the company.

    9:41
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    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
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    3
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    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    A single point of entry

    Every request goes to the company number and is distributed among the people responsible.

    02

    History for every client

    Conversations, files and agreements are stored in your dashboard and available to colleagues.

    03

    Statuses and invoices on autopilot

    Request received, invoice issued, goods shipped: as template messages.

    04

    CRM and accounting systems

    Bitrix24, amoCRM or your own system via REST API and webhooks.

    05

    Replies outside working hours

    An out-of-hours auto-reply: the customer knows when you'll get back to them and doesn't call twice.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for companies and sole proprietors; against an invoice we issue an act and a VAT invoice.

    An agent's personal number vs the company channel

    When you work with corporate clients, everything comes down to where the agreements are stored

    What matters
    Regular WhatsApp Business
    Official channel
    Risk of losing the channel
    Bans for bulk sending are an everyday occurrence
    Official status: the rules are known upfront
    What stays when someone quits
    Nothing: contacts and agreements sit on their phone
    Everything: conversations and contacts stay with the company
    Messaging a customer first
    You can't write first without risking the number
    You can: confirmations and reminders through templates
    Quality control
    No way to check what an agent actually wrote
    Management sees any conversation in full
    Tracking enquiries
    You count requests by eye
    Conversations, tags and history for every customer
    Working hours
    Outside the schedule the customer gets no reply
    An auto-reply tells them when you'll get back

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.0799 $ per message79.87 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0175 $ per message8.74 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    0.0031 $ per message6.16 $
    Your monthly bill
    Platform and line69.00 $
    Messages94.77 $

    Total

    163.77 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why companies in Karaganda need this

    Karaganda has a lot of businesses that serve other businesses: supply, equipment, service, contracting. What matters here isn't advertising but predictability: the request was accepted, the invoice was issued, the deadline was met.

    You have a channel, but no control

    Conversations run from personal phones, colleagues can't see the history, and when an employee leaves the connection with a long-standing client is effectively cut.

    Requests in a shared window

    The number belongs to the company, enquiries arrive in one place, owners are assigned internally, and the conversation is attached to the deal in your CRM.

    Automation instead of calling round

    Request confirmation, invoice notification, shipment or technician status: as template messages, in bulk, with no risk of a ban.

    Transparency for management

    Any conversation can be opened in full: what was promised on deadlines and price is visible without questioning the agents or arguing after the fact.

    Who it fits in Karaganda

    • Equipment and materials supply: request, invoice, shipment
    • Manufacturing: agreeing orders and deadlines
    • Service and repairs: taking the request, the visit, the work report
    • Transport and logistics: cargo status and contact with the recipient
    • Medicine and dentistry: bookings and reminders
    • Retail: stock, holds, delivery

    Frequently asked questions

    How long does launch take?

    About 15 minutes if the number is free: sign-up, the Meta form and a confirmation code. Business verification happens after launch and doesn't get in the way.

    Can we connect several numbers for different departments?

    Yes. Each number is a separate line with its own fee, while all the conversations come together in one window.

    How will the conversations reach our system?

    Through ready-made integrations with Bitrix24 and amoCRM, or through the open REST API with webhooks for incoming messages.

    Do you work by bank transfer?

    Yes, we issue an invoice to a company or a sole proprietor, and in that case we also hand over the closing documents. Payment is in tenge.

    Can we message a customer first?

    Yes, with template messages approved by Meta. Free-form chat is available for 24 hours after the customer gets in touch, which is Meta's general rule.

    What if the number is on regular WhatsApp right now?

    That is the usual case: such a number is connected with Coexistence and the WhatsApp Business app on the phone keeps working. There is no need to free the number up or take a new one.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.