WazzaBeeMigrating your number
from another provider
Already running on the WhatsApp Business API but unhappy with the service or the price? Your number can move to us: display name, quality rating, limits and approved templates all stay with you.
- The tick is kept
- Templates stay
- We help at every step
How leads are lost right now
Three situations almost every company knows
You're paying more than it's worth
The monthly fee keeps growing while the feature set doesn't. Leaving feels risky: it seems like the number and its reputation would have to start from zero.
Support takes days to answer
The line went down on Friday evening and the reply arrives on Monday. For customer conversations that means lost leads.
The channel you need isn't there
Your provider only has WhatsApp, while customers also write on Telegram, in DMs and on OLX, so you keep a second service running.
What work looks like after the migration
The same number and the same company name, but conversations now sit in a shared inbox alongside your other channels.
How do you transfer a WABA number from another provider?
For Meta this is a standard procedure. A few hours is usually enough, as long as the previous provider doesn't drag out releasing the number.
Export your history
You save the conversations you need with the old provider: they don't move along with the number.
WazzaBee dashboard
You sign up and tell us your number. We check the current connection and the Business Manager.
Release from the previous service
You request that the number be released. We'll tell you what to click and what to confirm.
Switching the number
The number moves to us along with its name, rating, limits and templates. We pause sending for that time.
New channels alongside
You connect Telegram, Instagram Direct or OLX into the same shared chat.
What you get
The number's reputation stays
The quality rating and messaging limits are preserved: there's no need to warm the number up again.
The blue tick isn't lost
If the account is verified, the status carries over with the migration.
Templates come with you
Approved templates remain available, with no need to go through moderation again.
The same display name
Customers still see your company name in the chat.
Every channel in one place
After the migration you can add Telegram, Instagram Direct and OLX alongside it.
Guided all the way
We tell you exactly what to click on your old provider's side and check the result.
Staying put vs migrating your number
Migration makes sense when you're hitting the limits of the service, the price or the range of channels
How much will your broadcasts cost after the move?
Templates move over already approved, so you can calculate your month right away at Meta's current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does it cost to work after transferring your number?
We don't charge separately for the migration, you pay for the line's regular operation. What the previous provider asks for depends on your contract with them.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
How the migration works
Migrating a WhatsApp Business API number is a standard Meta procedure. The number isn't blocked and doesn't lose its reputation, and most of the work happens on the providers' side.
What is preserved
The display name, the number's quality rating, the messaging limits, the verification status and approved templates. Those are exactly the things that take months to earn and that businesses are afraid of losing.
What doesn't transfer
The conversation history: it stays in the old provider's interface. That's a platform limitation, not our policy, and we warn you in advance so you have time to export what you need.
What we need from you
Access to Meta Business Manager and your old provider's willingness to release the number. We'll guide you through the rest step by step: what to click, what to confirm and in what order.
How long it takes
Usually a few hours, provided the old provider doesn't drag its feet with the release. It's best not to send messages during the switchover. We'll tell you when it's safe to continue.
When businesses migrate a number
- An expensive monthly fee for the same functionality
- Slow support and line downtime
- You need Telegram, Instagram or OLX alongside
- No decent CRM integration
- An awkward interface for operators
- No live cost calculation
- The provider doesn't help with templates
- You'd rather work with a local company
Frequently asked questions
Will I lose the blue tick?
No, the verification status is tied to the business account and is preserved through the migration. There's no need to reapply.
What happens to approved templates?
They stay available after the migration, with no repeat moderation needed. New templates are created as usual.
Are the quality rating and limits kept?
Yes, the number's reputation and messaging limits stay. That's the main reason businesses migrate rather than start a new number.
Will the conversation history transfer?
No, the history stays in the old provider's interface. If you need it, export it before the switchover, and we'll point out what to watch for.
How long does the migration take?
Usually a few hours, provided the old provider releases the number promptly. We run the process and tell you when sending can resume.
Is there a fee for migrating?
We don't charge separately for migration: you pay the usual fee for running the line. Whatever the old provider asks for depends on your contract with them.
We'll migrate your number without losing its reputation
We review your current setup, explain the order of steps and run the migration. The first 7 days after the move are free.