WazzaBeeWhatsApp API
for developers
Send messages and templates from your own product, receive incoming messages through webhooks and manage channels over a clear REST interface. The access key is issued in your dashboard.
- REST and webhooks
- Key in your dashboard
- Documentation with examples
How leads are lost right now
Three situations almost every company knows
Ready-made integrations don't cover your process
You have your own system: billing, a customer portal, an intranet or a mobile app. Off-the-shelf connectors simply don't fit it.
Notifications are sent by hand
Something happens in your product and a person sends the customer a message, late and with mistakes.
Incoming messages go nowhere
The customer replied in the messenger, but the system knows nothing about it: the request is created manually, or not at all.
What a message sent through the API looks like
Your product calls a method, the customer gets a message, and their reply arrives as a webhook.
How the connection works
Everything is remote. If the number is in order, the channel goes live in about 15 minutes
Sign-up and channel
You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.
Meta form
You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.
Confirming the +7 number
Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.
Templates and launch
We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.
Business verification in Meta
Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.
What you get
Sending messages
Text, media and approved templates with variables, all in a single request.
Webhooks for incoming messages
Customers' replies hit your endpoint and are handled by your own logic.
Channel management
The list of lines, their state and settings are all available through the API.
Contacts and conversations
Methods for working with contacts and conversation history.
Key in your dashboard
The token is issued right away, with no separate requests or approvals.
An official channel
The WhatsApp Business API under the hood, so template broadcasts are permitted by the rules.
Manual sending vs working through the API
For a product, notifications shouldn't depend on a person sitting at a computer
How much it will cost per month
Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance
Your country
Meta rates depend on the recipients' country. The prices below already include our service fee.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open
What the plan includes
Connecting is free. You pay for the channel and for messages at Meta's rates
WhatsApp Business API channel
29 900 ₸ / month
or $69 · €60
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What our API covers
You need an API wherever messaging becomes part of the product: notifications from a customer account, order statuses, transaction confirmations, and customer replies flowing back into the system.
Sending from your own logic
An event in your system triggers an API call: the customer receives a message or a template with values filled in, with no operator involved.
Incoming messages as events
A customer's reply arrives as a webhook at your endpoint. What happens next is up to you: create a request, update a status, hand it to an operator.
Meta's rules are built in
You can message first with a template; free-form text works within 24 hours of the customer's enquiry. The API is designed to make that limit explicit rather than a surprise.
It works alongside the inbox
Even with everything automated, real replies arrive in the shared inbox: operators step in wherever a human is needed.
What people build with the API
- Notifications from a customer account
- Order and delivery statuses
- Confirming transactions and bookings
- Payment reminders
- Two-factor codes and service messages
- Passing incoming messages into your own system
- Syncing contacts
- Collecting feedback
Frequently asked questions
Where do we get the access key?
In your dashboard, in the API settings: the token is issued immediately, with no separate application.
Which methods are available?
Sending messages and templates, working with channels, contacts and conversations, plus webhooks for incoming messages. The full reference with examples is in the documentation.
Can we message a customer first?
Yes, with an approved template. Free-form text is available within 24 hours of the customer's enquiry. That's Meta's rule and it applies to everyone.
Are there any rate limits?
Sending speed is limited by Meta's rules and your number's quality. We smooth out the peaks with a queue so messages aren't lost.
Is the API paid?
There's no separate fee, it's part of running the line. You pay for the line and for messages at Meta's rates.
Can the API and human operators work together?
Yes, that's the usual setup: automation sends notifications while operators handle live replies in the shared inbox.
We'll give you the key and the documentation
We connect the line, issue the token and show you request examples. The first 7 days are free, enough to build a prototype.