WazzaBeeWhatsApp Business API
in Balkhash
In summer, lake visitors message in the evenings and at weekends; the rest of the year, enquiries come from locals and businesses. One company number, a shared chat for your staff and an auto-reply when nobody is around.
- Payment in tenge, dollars or euros
- Auto-replies out of the box
- 7 days free
How leads are lost right now
Three situations almost every company knows
In summer the manager's phone never stops
From June to August, bookings for lakeside resorts and guest questions pour in, and one person answers them all from a personal smartphone.
Enquiries drown in personal chats
A customer's message ends up between the family chat and work groups, and an hour later nobody can find it.
In winter your guest list goes quiet
Last season's contacts sit on someone's phone, and there is no way to invite people back: bulk sending from a regular number ends in a ban.
How does a lakeside resort in Balkhash chat with its guests?
The guest messages the resort's number, and the manager and the owner see the same conversation.
How do you connect WhatsApp Business API in Balkhash before the season starts?
In about 15 minutes and fully remotely, with no trip to the regional centre. The steps below use a lakeside resort as the example.
Dashboard and a line for the resort
Sign up in the WazzaBee dashboard and create a WhatsApp Business API line. Our specialists see the request straight away and join the setup.
Details for Meta
In the Meta form you enter the name of the resort or shop, the number and the display name guests will see. If your website shows a different name, we'll tell you how to avoid a rejection.
Code to the resort's number
Meta calls or sends an SMS, and you type the code into the form. The number guests have known for years stays the same.
Templates for the season
We prepare booking confirmation and arrival reminder texts, submit them for Meta moderation, add your manager and, if you like, connect a CRM.
Company verification
You go through Meta verification while the line is already working. Until then Meta limits the number of new conversations per day; after verification the limit is lifted. We'll help you gather the documents.
What you get
The resort or shop number belongs to the company
Guests and buyers message one number, and whoever is free right now replies.
Night-time auto-reply
A message after closing gets a reply with your opening hours, so the guest doesn't drift off to the resort next door.
Booking confirmations by template
Bookings, a reminder the day before arrival, order ready: the text is approved by Meta once and then goes out in a couple of clicks.
Seasonal staff
Add front-desk staff to the dashboard for the summer, remove their access in autumn, and the conversations stay with you.
CRM and API
Bitrix24 and amoCRM connect through ready-made integrations; your own system works through the open API.
Payment in ₸, $, €
By card or by invoice for sole proprietors and companies; with invoice payment we provide closing documents.
Why is a business channel better than a personal number in high season?
Messages don't get lost even when the flow grows and the manager has gone home.
What will a month of guest messaging cost?
It depends on how many broadcasts and reminders you send. Move the sliders to match your summer volume, and the calculator shows the cost at current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does WhatsApp Business API cost in Balkhash?
The connection itself costs nothing. You pay monthly for the line, and Meta charges for messages separately at its own rates. Below is everything included in the line for a resort, shop or service business.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
Who in Balkhash needs official WhatsApp?
The city lives on copper smelting, trade and services, and in summer holidaymakers at the lake join the mix. Customer conversations happen in the messenger, and in season there are noticeably more of them.
Holiday resorts and guesthouses
Bookings and questions about cabins and directions arrive in the evening. The auto-reply answers at once, and in the morning the manager picks up the chats from the shared queue.
Shops and services for locals
Stock checks, car service bookings, calling out a repairman: requests collect on the company number, not with one particular salesperson.
Contractors and suppliers
Invoices, delivery dates and approvals are kept in the company's chats. If a manager is on holiday, a colleague opens the history and carries on.
Bringing guests back next season
Last summer's contacts stay in the dashboard. In spring an invitation goes out as a Meta-approved template, with no risk to the number.
Who it suits in Balkhash
- Lakeside resorts: bookings, directions, arrival reminders
- Guesthouses and short-term rentals: available dates
- Fish shops and cafés: orders and pickup
- Clothing and electronics shops: stock and new arrivals
- Car services and tyre fitting: bookings and car ready
- Dental clinics and salons: appointments and day-before reminders
- Suppliers to industry: price list, invoice, shipment
- Flat renovation: measuring and estimates
Frequently asked questions
How long does connection take in Balkhash?
About 15 minutes if the number is free and can receive a call or SMS with a code. You don't need to go anywhere: everything is done remotely from the dashboard.
Can we connect the number already on our sign and in our ads?
Yes. In Coexistence mode the number keeps working in the WhatsApp Business app on your phone, and the official channel is connected alongside it. Contacts are pulled into the dashboard, and chat history from the last six months can be transferred.
What about messages that arrive at night?
Turn on the out-of-hours auto-reply: the guest sees your opening hours right away, and in the morning a staff member replies from the shared queue.
How do we add front-desk staff just for the summer season?
Staff are added in the dashboard and get access to the line. In autumn the owner removes access, and all conversations stay with the company. Some manager seats are included in the plan; extra ones are paid separately.
Can we invite last summer's guests back in spring?
Yes, with a broadcast based on a template that passes Meta moderation. Such messages are paid, and you can estimate their cost with the calculator on this page.
How do we pay, and is there a trial?
The first 7 days are free on any plan. After that you pay in tenge, dollars or euros: by card or by invoice for sole proprietors and companies.
We will connect your +7 number
Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.