Official Meta channel · Balkhash

    WhatsApp Business API
    in Balkhash

    Customers write instead of calling, and requests scatter across personal phones. We gather conversations into one window and keep the history with the company.

    • Payment in tenge, dollars or euros
    • Auto-replies out of the box
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    Work mixed in with personal life

    Enquiries arrive in the same chat as family and friends: some get lost, some get forgotten.

    The season and the tourists

    In summer the flow of enquiries grows and one phone stops coping.

    Customers don't come back

    There's nothing to reach your base with: calling round takes forever and a broadcast from a personal number risks a ban.

    What the shared company chat looks like in Balkhash

    Enquiries arrive on one number and several employees answer them.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    One company number

    Enquiries gather in a shared window and whoever is free replies.

    02

    Out-of-hours auto-reply

    The customer immediately learns your opening hours and when you'll get back to them.

    03

    Reminders and bookings

    Request confirmation and a reminder the day before go out by template.

    04

    The history stays with the company

    Contacts and conversations are stored in your dashboard, not on a personal phone.

    05

    Connected to your CRM

    Bitrix24, amoCRM or your own system through the open API.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies.

    A personal number vs the official channel

    The difference is especially clear in season and outside working hours

    What matters
    Regular WhatsApp Business
    Official channel
    Where the customer writes
    To one specific employee's number
    To a single company number, at any time
    Response speed
    Depends on whether that one person is free
    Any available operator on shift replies
    Notifications and reminders
    Manually and one at a time
    Automatically, by template, on a schedule
    Shift handover
    Passed on verbally, part of it gets lost
    The next shift opens the chat and sees everything
    Company profile
    A regular account with nothing confirmed
    Name, description, address and website in the profile
    Working from your website
    Chat links are put together by hand
    A site widget brings the customer into the same chat

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel gives businesses in Balkhash

    Balkhash means industry, trade, services and a noticeable summer flow of visitors to the lake. Enquiries come into a messenger, often in the evening and at weekends.

    Enquiries outside working hours

    Messages arrive when nobody is around, and without an auto-reply the person assumes they've been ignored.

    A single company channel

    The number belongs to the business, conversations are visible to everyone responsible, and the history is preserved.

    Seasonal flow

    In high season extra employees join the line and the queue is spread between them.

    Bringing customers back

    A reminder or a message about new stock goes out by template through the official channel.

    Who it fits in Balkhash

    • Stores: stock, holds, new arrivals
    • Holiday resorts: bookings and check-in
    • Cafes and delivery: order and status
    • Service and repairs: request and ready for pickup
    • Car service: bookings and parts
    • Clinics and salons: bookings and reminders
    • Supply: price list and shipment
    • Home services: technician visits

    Frequently asked questions

    How long does connecting take?

    About 15 minutes if the number is free. Meta's business verification happens after launch.

    How do we answer outside working hours?

    You set up an auto-reply on a schedule: the customer gets your opening hours and knows when you'll get back to them.

    Will it suit a small company?

    Yes, there's one line, you can add as many employees as you need, and the fee is fixed.

    Can we broadcast to our base?

    Yes, through the official channel using templates approved by Meta.

    How do we pay?

    In tenge, by card or by invoice for sole proprietors and companies.

    Is there a trial?

    Yes, three days free.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.