Official Meta channel · Taraz

    WhatsApp Business API
    in Taraz

    Customers ask about price and availability in chat, then buy from whoever answers first. A shared number for your salespeople, history in your dashboard and broadcasts that don't get you banned.

    • Payment in tenge, dollars or euros
    • Invoice for sole proprietors and companies
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    The salesperson is busy, and the customer is gone

    There's a queue in the store, the phone is in a pocket, messages pile up. By the time someone reads them, the person has already found the item next door.

    Enquiries live in private chats

    Conversations with regular buyers sit on an employee's phone mixed in with personal ones. You can't find what was promised, and when they leave it disappears completely.

    Nobody to announce new stock

    Calling the whole base takes forever, and bulk sending from a regular number ends in a WhatsApp restriction almost immediately.

    What the sales team's work looks like in Taraz

    Enquiries gather in one window, whoever is free replies, and the customer sees a single company number.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    One number for the store

    All salespeople work in a shared window, the customer writes to the company number and gets an answer from whoever is free.

    02

    The history stays with the business

    Contacts and conversations are stored in your dashboard: an employee leaves, the customers stay with the company.

    03

    Broadcasts that are allowed

    New stock, a promotion, a reminder: through the official channel using Meta templates, with no risk of a ban.

    04

    Saved replies

    Price, address, opening hours and delivery terms go out in a couple of clicks instead of being retyped.

    05

    Connected to your CRM

    Bitrix24, amoCRM or your own system via API, so an enquiry becomes a deal right away.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies; against an invoice we issue an act and a VAT invoice.

    A personal number vs the official channel

    In retail everything comes down to reply speed and who keeps the customer base

    What matters
    Regular WhatsApp Business
    Official channel
    Where the customer writes
    To one specific employee's number
    To a single company number, at any time
    Response speed
    Depends on whether that one person is free
    Any available operator on shift replies
    Notifications and reminders
    Manually and one at a time
    Automatically, by template, on a schedule
    Shift handover
    Passed on verbally, part of it gets lost
    The next shift opens the chat and sees everything
    Company profile
    A regular account with nothing confirmed
    Name, description, address and website in the profile
    Working from your website
    Chat links are put together by hand
    A site widget brings the customer into the same chat

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.0799 $ per message79.87 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0175 $ per message8.74 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    0.0031 $ per message6.16 $
    Your monthly bill
    Platform and line69.00 $
    Messages94.77 $

    Total

    163.77 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What the official channel gives businesses in Taraz

    Taraz lives on trade and services: groceries, building materials, clothing, auto parts, workshops. Almost every order starts with a WhatsApp message.

    One phone for everyone

    Salespeople take turns on a single device, or hand out personal numbers. In the first case a queue builds up; in the second the customer base spreads across phones you don't control.

    A shared window instead of a phone

    Enquiries land in the dashboard where all the salespeople work at once. Management can see how many enquiries came in and which ones went unanswered.

    Winning customers back without risk

    A message about new stock or a seasonal promotion goes out by template through the official channel. The number isn't blocked for it: Meta allows broadcasts like these.

    Working from a phone

    The chat opens in a browser and on a smartphone: a salesperson on the floor, in the warehouse or on the road replies just as they would from the office.

    Who it fits in Taraz

    • Stores and retail outlets: stock, holds, new arrivals
    • Building materials: quotes, delivery, warehouse stock
    • Auto parts: matching by photo, availability, timelines
    • Salons and barbershops: bookings and visit reminders
    • Food delivery: taking the order and status
    • Workshops and repairs: request, ready for pickup, warranty
    • Courses and clubs: schedules and payments
    • Pharmacies and opticians: availability and service messages

    Frequently asked questions

    How long does it take to get connected in Taraz?

    About 15 minutes if the number is free: sign-up, the Meta form, a confirmation code, and the line is live. Business verification happens after launch and doesn't interrupt your conversations.

    Will my working number do?

    Yes, as long as it can receive a call or an SMS with the code. Landline numbers and 8-800 work too, and a number with WhatsApp Business installed is connected with Coexistence, without replacing it.

    Can we message customers first?

    Yes, with template messages approved by Meta: new stock, a reminder, an order status. Free-form chat is available for 24 hours after the customer gets in touch.

    How many salespeople can we connect?

    Any number. Each works under their own login, while the owner sees every conversation and removes access with one tap when someone leaves.

    What about pricing and documents?

    Connection is free, after that there's a fixed fee for the line in tenge plus the cost of messages at Meta's rates. Pay by card or by invoice; against an invoice for sole proprietors and companies we hand over the closing documents.

    Can we try it out first?

    Yes, seven days free on any plan, which is enough to test it on real enquiries.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.