Official Meta channel · Kostanay

    WhatsApp Business API
    in Kostanay

    Seasonal demand, clients across the region and chat instead of calls. We gather enquiries into one window, give you a shared company number and notifications to your base that are actually allowed.

    • Payment in tenge, dollars or euros
    • Customers across the region
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    In season there are more requests than hands

    In spring and autumn the flow grows several times over. One phone can't cope, and some enquiries go unanswered exactly when the money is on the table.

    Clients out in the districts

    For customers in the region it's easier to write than to get through by phone. But the messages arrive on agents' personal numbers and get lost among private chats.

    Repeat sales never get started

    There's nobody to remind clients about scheduled maintenance or a new delivery: calling round takes forever, and a broadcast from a regular number risks a ban.

    What handling requests looks like in Kostanay

    Customers from the city and the districts write to one number, and agents reply in parallel from a shared window.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    A shared company number

    Enquiries from the city and the region go into one window, and whoever is free replies.

    02

    The season doesn't break you

    Several agents work in parallel, conversations are routed between them, and nothing gets lost at peak.

    03

    Notifications to your base

    A delivery, a service due date, a payment reminder: by template through the official channel.

    04

    Requests in your CRM

    Bitrix24, amoCRM or your own system via API: the deal is created automatically.

    05

    The history stays with the company

    Contacts and conversations are stored in your dashboard, not on employees' personal phones.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies; against an invoice we issue an act and a VAT invoice.

    A regular number vs the official channel

    The difference is most obvious in season, when enquiries multiply several times over

    What matters
    Regular WhatsApp Business
    Official channel
    Who owns the number
    The employee: it leaves with their phone and your contacts
    The company: the owner grants and revokes access
    How many people can reply
    One: the app is tied to a single device
    As many as you need, at the same time and with routing
    Broadcasts to your customer base
    Treated as spam, the number gets limited fast
    Allowed through templates approved by Meta
    Connection to your CRM
    You copy the conversation by hand, or not at all
    The conversation is attached to the deal automatically
    Conversation history
    On a personal phone, out of reach for management
    In the company dashboard, with search and tags
    What the customer sees
    A different number for every agent
    One company number with a name and a profile

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    What changes for businesses in Kostanay

    Kostanay serves both the city and the region: trade, agricultural supply, machinery and services. Demand is clearly seasonal, and communication with customers moved into messengers long ago.

    Peak load breaks the setup

    What worked in winter stops coping in season: one phone, one person, a queue of unprocessed messages and lost enquiries.

    A shared window and routing

    Enquiries land in the company dashboard, conversations are routed between agents, and management can see where the queue has built up.

    Repeat sales to your base

    A reminder about scheduled maintenance or a message about a delivery goes out by template through the official channel, legally and with no risk to the number.

    The region without chasing calls

    For a client in a district it's easier to write. A fast reply on a shared number removes the need to hunt down an agent by phone.

    Who it fits in Kostanay

    • Supply and spare parts: request, availability, shipment
    • Machinery and maintenance: request, call-out, scheduled service
    • Wholesale supply: price list, invoice, delivery
    • Retail and delivery: order and status
    • Car service: bookings, parts matching, car ready
    • Clinics and salons: bookings and reminders
    • Construction and finishing: measurements, estimates, stages
    • Training centres: schedules and payments

    Frequently asked questions

    How long does it take to get connected in Kostanay?

    About 15 minutes if the number is free. Meta's business verification happens after the line goes live and doesn't interrupt your conversations.

    Will it hold up under seasonal load?

    Yes. You can add as many employees as you need, conversations are routed between them, and management can see the queue and response times.

    Can we broadcast to our own base?

    Yes, through the official channel using templates approved by Meta. We help word the text so it passes moderation.

    Which number will work?

    Any Kazakhstani number that can receive a call or an SMS with the code and doesn't have an active regular WhatsApp on it. Landline numbers work too.

    How do we pay?

    In tenge, by card or by invoice for sole proprietors and companies. Pay by invoice and we hand over the closing documents.

    Is there a trial period?

    Yes, three days free on any plan.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.