Official Meta channel · Zhezkazgan

    WhatsApp Business API
    in Zhezkazgan

    A copper-mining city and now the centre of Ulytau region. Buyers from Satpayev and nearby villages message on WhatsApp instead of driving to the shop: one company number, order history that stays with you, delivery updates without phone calls.

    • Payment in tenge, dollars or euros
    • Invoice for sole proprietors and companies
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    A buyer in Satpayev waits until evening for a reply

    A question about whether a fridge is in stock arrived at midday, the salesperson was on the shop floor and replied after closing. By then the customer had ordered elsewhere.

    Regional delivery runs on phone calls

    The driver calls every recipient, the address and time get agreed all over again, and any mix-up means an extra trip.

    Customers work shifts

    Many people work shifts at the plants and write at night or early in the morning, when nobody is in the shop.

    How does an appliance shop in Zhezkazgan take orders on WhatsApp?

    The buyer writes to the shop's number, and the salesperson and the delivery team work in one conversation.

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    📌Yerbol
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    Got it, we'll start with the trial week ✅
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    When should I send it?2
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    Dana Kassymova
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    All right, I'll wait
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    Alexey Smirnov
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    Thanks a lot! 🙏
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    Yerzhan Muratov
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    It's a deal
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    Madina Aliyeva
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    How much is it?1
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    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
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    Thanks!
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    How does a shop in Zhezkazgan connect WhatsApp Business API?

    About 15 minutes and no travel: everything is done from the dashboard. The example is an appliance shop that delivers orders across Ulytau region.

    2 minutes

    Registering the shop

    Create a WazzaBee dashboard and a WhatsApp Business API line. A specialist sees the new request and helps with the next steps.

    5 minutes

    Company card for Meta

    Fill in the shop name, the number and the display name. It's best to use the same name as on your sign and website, so verification raises fewer questions.

    2 minutes

    Confirming the number

    A code arrives on the number by call or SMS, you enter it in the form, and the number moves to the business channel.

    5 minutes

    Delivery notifications

    We draft the “order packed” and “van on its way” templates, send them for moderation and add your salespeople and driver to the dashboard.

    while the line is already running

    Meta verification

    The company check happens after launch. Until it's done, Meta limits the number of new conversations per day; after verification the limit is lifted. We'll help with the documents.

    What you get

    01

    The shop's number, not the salesperson's

    Buyers write to one place, salespeople take turns replying, and the chat history doesn't leave with an employee.

    02

    Delivery status by template

    Order packed, van on its way, arriving tomorrow: the notification is approved by Meta once and goes out to every buyer.

    03

    Greeting and after-hours reply

    The first message gets a greeting at once, and a night-time enquiry gets a reply with the shop's opening hours.

    04

    Photos and voice notes in one window

    A buyer sends a photo of an old appliance or a voice question, and AI turns the voice into text.

    05

    Bitrix24 and amoCRM

    An order from the chat becomes a deal in your CRM; your own accounting system connects through the API and webhooks.

    06

    Payment in ₸, $, €

    By card or by invoice to a company or sole proprietor; invoice payments come with an act and a VAT invoice.

    How is a shop channel different from a salesperson's phone?

    The order, the address and what was agreed stay with the company, even if the salesperson leaves.

    What matters
    Regular WhatsApp Business
    Official channel
    An order for delivery to Satpayev
    The address sits in one salesperson's chat
    Salespeople and the driver all see the order and address
    A buyer after a night shift
    The message waits unanswered until opening
    An auto-reply gives the shop's opening hours
    “Van on its way” notice
    A phone call to every recipient
    A Meta-approved template in a couple of clicks
    A salesperson leaves
    Their buyers stay on their phone
    Access is removed, order history stays in the dashboard
    A sale for your customer base
    Bulk sending leads to a ban
    A broadcast based on an approved template
    Order tracking
    Screenshots and a notebook
    A deal in Bitrix24 or amoCRM together with the chat

    What will delivery notifications cost per month?

    It depends on how many orders and promotions you have. Use the sliders to set the notifications and broadcasts you plan, and you'll see the total at current rates.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line68.00 $
    Messages131.94 $

    Total

    199.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp cost for a shop in Zhezkazgan?

    Connection is free. The shop pays monthly for the line, and Meta charges notifications and broadcasts at its own rates. The line includes everything listed below.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $68 · €61

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Which businesses in Zhezkazgan benefit from official WhatsApp?

    Zhezkazgan grew up around copper mining and processing, Satpayev is next door, and the city is now also the centre of Ulytau region. Buyers and clients are spread over a large area, and messaging them is easier than driving out.

    Retail with regional delivery

    Appliance, furniture and building supply shops take orders from neighbouring towns and villages. The address, timing and status are kept in one conversation.

    Services for shift workers

    People on shift schedules write at any hour. A night-time message doesn't go unanswered: the auto-reply kicks in.

    Contractors to industrial plants

    Suppliers and service firms agree requests and invoices in chat. The history stays with the company, not with a manager.

    Family services

    Clinics, salons and car services send appointment reminders as template messages instead of spending half a day on calls.

    Who it suits in Zhezkazgan

    • Appliance and furniture shops: stock, delivery, assembly
    • Building supplies: estimate, invoice, shipment to Satpayev
    • Workwear and tools for industry: request and invoice
    • Car services: bookings and car ready
    • Clinics and dental practices: appointments and reminders
    • Food delivery: order and delivery time
    • Courses and tutors: timetables for schoolchildren
    • Repair specialists: call-out and estimate

    Frequently asked questions

    Can we take orders from Satpayev and the villages on one number?

    Yes. All enquiries arrive on the company number, and several staff reply at once: salespeople, the delivery manager, the driver from a smartphone.

    How long until the line is live?

    About 15 minutes if the number isn't used in regular WhatsApp and can receive a code by call or SMS. Meta's company check takes place after launch.

    Our number already runs WhatsApp Business. Do we have to change it?

    No. In Coexistence mode the number stays in the app on your phone, and the official channel works alongside it. Chat history from the last six months can be moved into the dashboard.

    How do we tell a buyer the van is on its way?

    With a template notification. The text passes Meta moderation once and can then be sent to any buyer. Such messages are paid; you can see the cost in the calculator on this page.

    Can we manage orders in a CRM?

    Yes, there are ready-made integrations with Bitrix24 and amoCRM. For your own accounting system there is an open API and webhooks.

    How do we pay, and is there a trial?

    The first 7 days are free. After that, by card or by invoice for sole proprietors and companies, in tenge, dollars or euros.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.