Official Meta channel · Pavlodar

    WhatsApp Business API
    in Pavlodar

    Requests from corporate and retail customers stop living on agents' phones. One number for the company, conversations in your CRM, notifications and broadcasts by Meta's rules, with no risk of losing the number.

    • Payment in tenge, dollars or euros
    • Invoice for sole proprietors and companies
    • 7 days free

    How leads are lost right now

    Three situations almost every company knows

    The request gets lost between shifts

    Manufacturing and service run in shifts, but the conversation stays on the phone of whoever took the order. The next person starts from scratch and asks again about things the customer already wrote.

    Regular customers leave quietly

    There's nobody to remind them about a repeat delivery or a service due date: calling round takes a day, and a bulk send from a regular number ends in a WhatsApp restriction.

    Management can't see the conversation

    What was promised on deadlines and price is known only to the agent. In a dispute there's no history to pull up, and when they quit it leaves with the phone.

    How does a car service in Pavlodar take requests through WhatsApp?

    The owner sees every conversation, mechanics reply from a shared window, and customers' voice messages arrive as text.

    9:41
    Chats
    Search
    👩🏻
    📌Ruslan
    11:42›
    Great, we'll try it from next week 🔧
    👨🏻
    📌Nursultan Abdikhalyk
    14:28›
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15›
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45›
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30›
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20›
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday›
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday›
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    What do you need to connect WhatsApp Business API in Pavlodar?

    A number that can receive a call or SMS, and about 15 minutes. The example below is for a car service with several mechanics; for a shop or contractor the steps are the same.

    2 minutes

    Your service's dashboard

    Sign up in WazzaBee and create a WhatsApp Business API line. Add your mechanics and front desk right away, each with their own login.

    5 minutes

    Meta form

    The car service name, number and channel name are filled in from the dashboard. If your legal entity has a different name from your sign, we'll tell you what to enter.

    2 minutes

    Number confirmation

    Meta sends a code by call or SMS. Once entered, the number receives messages in the dashboard, and in Coexistence mode it also stays in the app on your phone.

    5 minutes

    Templates and Bitrix24

    We prepare "car ready" and "maintenance due" templates, send them for moderation and connect Bitrix24 or amoCRM so conversations flow into deals.

    doesn't interrupt work

    Meta company check

    Verification runs while the line is already working. Until it's done Meta limits new conversations per day; then the limit is lifted. We'll tell you which documents you need.

    What you get

    01

    The service's or plant's own number

    Customers write to the company, not to a particular mechanic or manager, so the customer base stays with the business.

    02

    Shifts without retelling

    The second shift opens the conversation and continues from where the first one stopped.

    03

    Deals in your CRM

    Bitrix24 and amoCRM receive the conversations automatically; an accounting system connects via API.

    04

    Service and delivery reminders

    Repeat visits and shipments are triggered with Meta templates, with no risk of losing the number.

    05

    Voice messages as text

    AI transcribes audio messages, so you can reply without listening to the recording.

    06

    Payment in ₸, $, €

    Tenge, dollars or euros; companies get an invoice plus a completion act and VAT invoice.

    How is a company channel different from a mechanic's personal WhatsApp?

    The number, the history and the right to message first stay with the business, not the employee.

    What matters
    Regular WhatsApp Business
    Official channel
    A customer books a repair
    Writes to a mechanic they know, nobody else is aware
    Writes to the service number, everyone sees the booking
    A voice message from the car
    Waits until the mechanic is free to listen
    Arrives transcribed as text
    Scheduled maintenance reminder
    Calling down a list or risking a ban
    A template approved by Meta
    A company's car fleet
    Arrangements sit in personal chats
    History for every client in the dashboard
    A mechanic quits
    Customers leave with his phone
    The owner removes access, customers stay
    Order records
    Chats are retold to the front desk
    The conversation lands in a Bitrix24 or amoCRM deal

    What will reminders and broadcasts cost per month?

    Estimate your volume: how many ready notifications, reminders and promotions go out each month. The calculator uses the same rates that are charged to your balance.

    Your country

    Meta rates depend on the recipient country. Below are the final prices per message.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    0.086 $ per message86.02 $
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    0.0286 $ per message14.28 $
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price

    first 1,000: 0.0031 $, then 0.0286 $31.64 $
    Your monthly bill
    Platform and line68.00 $
    Messages131.94 $

    Total

    199.94 $

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    How much does WhatsApp Business API cost in Pavlodar?

    Connection is free. The line is paid monthly, and sent messages are charged at Meta rates that depend on the category: a maintenance reminder is priced differently from a promotional broadcast. Below is what the line includes.

    WhatsApp Business API channel

    29 900 ₸ / month

    or $68 · €61

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 7 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why businesses in Pavlodar need the official channel

    Pavlodar is home to two very different kinds of business side by side: industry and contracting work with corporate clients, retail and services with ordinary people. They have one thing in common: the customer writes on WhatsApp and expects an answer within minutes.

    Everything rests on personal phones

    Conversations with clients are run from employees' phones. While the company is small, nobody notices. Add a second shift, a second store or a second agent, and the losses start.

    Where exactly the money leaks

    A message is read and left unanswered. Two different people write to the same customer. A client asks what was agreed, and the history is on the phone of someone who quit. There's no way to check the quality of replies or gather statistics.

    What the official channel changes

    The number belongs to the company, enquiries land in a shared window, and access is granted to employees and taken back just as easily. The customer notices nothing: they write to the same number in the same familiar WhatsApp.

    You get the right to message first

    Confirm an order, remind about scheduled maintenance, announce that stock has arrived. Through the official channel that's allowed with templates checked by Meta. From a regular number, sending like that almost always ends in a restriction.

    Who it fits in Pavlodar

    • Supply and wholesale: request, invoice, shipment, payment reminder
    • Manufacturing and contracting: agreeing the order, deadlines, documents
    • Car service and parts: bookings, matching by photo, car ready
    • Stores and delivery: order confirmation and delivery status
    • Clinics, dental practices, salons: bookings and visit reminders
    • Service and equipment repair: taking the request, technician visit, warranty
    • Training centres: schedules, payments, contact with parents
    • Rentals and real estate: viewings, reservations, deal paperwork

    Frequently asked questions

    How long does connection take in Pavlodar?

    About 15 minutes if the number is free: dashboard, Meta form, code. Meta verifies the company after launch, and the line keeps working in the meantime.

    Will the service's landline number work?

    Yes, if it can receive a call with a code from Meta. Mobile, landline and 8-800 numbers all work.

    What happens to the chats already on the phone?

    In Coexistence mode the number keeps working in the WhatsApp Business app, and contacts are pulled into the dashboard. History from the last six months can be transferred during connection.

    How many mechanics and managers can we add?

    As many as you need. Each has their own login, and the owner sees all conversations. Some seats are included in the plan; extra ones are paid separately.

    Can we remind customers about scheduled maintenance?

    Yes, with a template message through the official channel. The text goes through Meta moderation, and we help word it so it passes the check.

    What makes up the cost?

    Connection is free. You pay monthly for the line, and messages are paid separately at Meta rates depending on the category. The calculator on this page shows the cost for your volume.

    Can we manage without a developer?

    Yes. The chat works in a browser and on a phone, and Bitrix24 and amoCRM connect through ready-made integrations. A developer is only needed to link your own system via REST API.

    What if Meta rejects the application?

    Find out why and apply again. Usually the problem is a company name that doesn't match the website or an incomplete Business Manager, and we help fix it.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.