Official Meta channel · Pavlodar

    WhatsApp Business API
    in Pavlodar

    Requests from corporate and retail customers stop living on agents' phones. One number for the company, conversations in your CRM, notifications and broadcasts by Meta's rules, with no risk of losing the number.

    • Payment in tenge, dollars or euros
    • Invoice for sole proprietors and companies
    • 3 days free

    How leads are lost right now

    Three situations almost every company knows

    The request gets lost between shifts

    Manufacturing and service run in shifts, but the conversation stays on the phone of whoever took the order. The next person starts from scratch and asks again about things the customer already wrote.

    Regular customers leave quietly

    There's nobody to remind them about a repeat delivery or a service due date: calling round takes a day, and a bulk send from a regular number ends in a WhatsApp restriction.

    Management can't see the conversation

    What was promised on deadlines and price is known only to the agent. In a dispute there's no history to pull up, and when they quit it leaves with the phone.

    What a sales team's day looks like in Pavlodar

    The queue of incoming enquiries on the left, the conversation on the right. Several agents reply, while the customer sees a single company number.

    9:41
    Chats
    Search
    👩🏻
    📌Aigerim Sarsenova
    14:35
    Thank you, that's great!
    👨🏻
    📌Nursultan Abdikhalyk
    14:28
    When should I send it?2
    👩🏽
    Dana Kassymova
    14:15
    All right, I'll wait
    👨🏼
    Alexey Smirnov
    13:45
    Thanks a lot! 🙏
    👨🏻
    Yerzhan Muratov
    12:30
    It's a deal
    👩🏻
    Madina Aliyeva
    11:20
    How much is it?1
    👩🏼
    Ekaterina Popova
    Yesterday
    Okay, waiting for your reply
    👨🏽
    Bauyrzhan Seitov
    Yesterday
    Thanks!
    Updates
    Calls
    Tools
    3
    Chats
    Settings

    How the connection works

    Everything is remote. If the number is in order, the channel goes live in about 15 minutes

    2 minutes

    Sign-up and channel

    You create an account and set up a WhatsApp Business API channel. We see your request straight away and get in touch.

    5 minutes

    Meta form

    You fill in your company details right from the dashboard: name, number, channel name. We guide you through every field.

    2 minutes

    Confirming the +7 number

    Meta sends a code by call or SMS and you enter it in the form. From that moment the number runs as a business channel.

    5 minutes

    Templates and launch

    We prepare your first message templates and connect your CRM, and you can start writing to customers. After that you work from the chat or from your own system.

    later, it does not stop your work

    Business verification in Meta

    Verification happens after the launch and does not affect messaging: until it is done Meta limits how many new conversations you can start per day, and afterwards the limit is lifted. We will help you collect the documents.

    What you get

    01

    The company's number, not an employee's

    The channel stays with the business: access is granted and revoked in the dashboard, and the conversation history never disappears.

    02

    Shifts work in one window

    Conversations are visible to everyone responsible, and handing over a shift needs no retelling: the full client history is right there.

    03

    Requests go straight into your CRM

    Bitrix24, amoCRM or your accounting system through the open API, and the deal is created automatically.

    04

    Broadcasts and reminders, legally

    Messages to your base go through the official channel using Meta templates: the number isn't blocked and delivery is visible.

    05

    Replies outside working hours

    An auto-greeting and an out-of-hours message: the customer knows when you'll get back and doesn't call again.

    06

    Payment in tenge, dollars or euros

    By card or by invoice for sole proprietors and companies; against an invoice we issue an act and a VAT invoice.

    Regular WhatsApp vs the official channel

    The main difference isn't the interface but who owns the channel and what you're allowed to do

    What matters
    Regular WhatsApp Business
    Official channel
    Who owns the number
    The employee: it leaves with their phone and your contacts
    The company: the owner grants and revokes access
    How many people can reply
    One: the app is tied to a single device
    As many as you need, at the same time and with routing
    Broadcasts to your customer base
    Treated as spam, the number gets limited fast
    Allowed through templates approved by Meta
    Connection to your CRM
    You copy the conversation by hand, or not at all
    The conversation is attached to the deal automatically
    Conversation history
    On a personal phone, out of reach for management
    In the company dashboard, with search and tags
    What the customer sees
    A different number for every agent
    One company number with a name and a profile

    How much it will cost per month

    Move the sliders to match your message volume. We use the current rates, the same ones charged to your balance

    Your country

    Meta rates depend on the recipients' country. The prices below already include our service fee.

    Broadcasts and promos1 000 msgs

    Promos, discounts, invitations: marketing messages

    37.55 ₸ per message37,554 ₸
    Notifications500 msgs

    Order status, appointment reminders, payment reminders

    8.22 ₸ per message4,109 ₸
    Replies in a conversation2 000 msgs

    Everything an agent writes to a customer while the 24-hour window is open

    1.45 ₸ per message2,896 ₸
    Your monthly bill
    Platform and line29,900 ₸
    Messages44,560 ₸

    Total

    74,460 ₸

    Incoming messages from customers and your replies are billed separately, by actual usage. Connection is free and there are no hidden fees.

    What the plan includes

    Connecting is free. You pay for the channel and for messages at Meta's rates

    WhatsApp Business API channel

    29 900 ₸ / month

    or $69 · €60

    Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.

    Payment by Visa or Mastercard; for companies we issue an invoice.

    What's included

    • Official WhatsApp Business API channel
    • Shared chat for the whole team: browser and phone
    • Bitrix24 and amoCRM integrations
    • Broadcasts and template notifications
    • Open REST API and webhooks
    • Free widget for your website
    • Auto-replies: greeting and after-hours
    • Help with setup and templates
    • Voice messages transcribed by AI
    • Quick reply templates

    The first 3 days are free on any plan. Try it on your own customers and only then decide.

    Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.

    Pay for six months and get 10% off, pay for a year and get 20% off.

    Why businesses in Pavlodar need the official channel

    Pavlodar is home to two very different kinds of business side by side: industry and contracting work with corporate clients, retail and services with ordinary people. They have one thing in common: the customer writes on WhatsApp and expects an answer within minutes.

    Everything rests on personal phones

    Conversations with clients are run from employees' phones. While the company is small, nobody notices. Add a second shift, a second store or a second agent, and the losses start.

    Where exactly the money leaks

    A message is read and left unanswered. Two different people write to the same customer. A client asks what was agreed, and the history is on the phone of someone who quit. There's no way to check the quality of replies or gather statistics.

    What the official channel changes

    The number belongs to the company, enquiries land in a shared window, and access is granted to employees and taken back just as easily. The customer notices nothing: they write to the same number in the same familiar WhatsApp.

    You get the right to message first

    Confirm an order, remind about scheduled maintenance, announce that stock has arrived. Through the official channel that's allowed with templates checked by Meta. From a regular number, sending like that almost always ends in a restriction.

    Who it fits in Pavlodar

    • Supply and wholesale: request, invoice, shipment, payment reminder
    • Manufacturing and contracting: agreeing the order, deadlines, documents
    • Car service and parts: bookings, matching by photo, car ready
    • Stores and delivery: order confirmation and delivery status
    • Clinics, dental practices, salons: bookings and visit reminders
    • Service and equipment repair: taking the request, technician visit, warranty
    • Training centres: schedules, payments, contact with parents
    • Rentals and real estate: viewings, reservations, deal paperwork

    Frequently asked questions

    How long does it take to get connected in Pavlodar?

    About 15 minutes if the number is free and your company details are at hand: sign-up, the Meta form, a confirmation code, and the line is live. Meta's business verification happens after launch and doesn't interrupt your conversations.

    Which number will work?

    Any Kazakhstani number: mobile, landline or 8-800. What matters is that it can receive a call or an SMS with the code and that the regular WhatsApp app isn't active on it.

    What happens to our current number and chats?

    Once connected, the number only works in the business channel, and conversations from the regular app aren't transferred (that's Meta's rule). That's why many take a separate number for the official channel and leave the familiar one with the agents for a while.

    How many employees can we connect?

    As many as you like. Each works under their own login, conversations are routed between them, and the owner sees every chat and removes access with one tap when someone leaves.

    Can we broadcast to our customer base?

    Yes, that's allowed through the official channel: the message is built as a template and checked by Meta. We help word the text so it passes moderation and doesn't annoy recipients.

    How much is it and how do we pay?

    Connection is free. After that there's a fixed fee for the line in tenge plus the cost of messages at Meta's rates: it depends on the type of conversation, and the calculator above shows the exact rates. Pay by card or by invoice as a sole proprietor or a company.

    Do we need a developer?

    No. Conversations happen in a ready-made chat in the browser and on your phone, and the Bitrix24 and amoCRM integrations install in a few minutes. You only need a developer to link an in-house system, and there's an open REST API for that.

    What if Meta refuses the connection?

    We look into the reason and submit the application again. Usually the company name doesn't match the website or the Business Manager isn't filled in. Both are fixable, and we help at every step.

    We will connect your +7 number

    Signing up takes a couple of minutes and the first 3 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.