WazzaBeeWhatsApp Business API
in Ekibastuz
A city of coal mines and power stations, where many customers work in shifts and message whenever they get a spare minute. The company number takes requests at any hour, and the history doesn't depend on who is on shift today.
- Invoice for companies
- Shift work
- 7 days free
How leads are lost right now
Three situations almost every company knows
The buyer is waiting for an invoice, the salesperson is off
A contractor sent a workwear order to a salesperson's personal WhatsApp. He's sleeping after a night shift, and the order goes to another supplier.
Lists arrive as photos and voice notes
Orders come in as a photo of a handwritten list or a voice message from the workshop. Sorting that out on one phone takes ages, and it's easy to miss an item.
The next shift doesn't know what was agreed
The morning shift can't see the evening's chats, so the customer has to repeat sizes, deadlines and the delivery address all over again.
How does a workwear shop in Ekibastuz take orders from companies?
Procurement staff message the shop's number, and salespeople on both shifts see the same conversation.
How do you connect WhatsApp Business API in Ekibastuz between shifts?
Connection takes about 15 minutes, short enough to fit into a break. Here is the order for a shop or service that works with industrial customers.
Sign-up and the first line
Create a WazzaBee account and add a WhatsApp Business API line. If you have several numbers, start with the one customers message most often.
Meta form for the company
Enter your company name, business number and profile name. A WazzaBee specialist sees the request and helps with every field.
Number confirmation
A code arrives by call or SMS, and you enter it in the form. If the number already runs in WhatsApp Business, Coexistence keeps it in the app as well.
Staff and templates
Add salespeople from both shifts, prepare an order-ready template with us and, if needed, link the line to Bitrix24 or amoCRM.
Meta verification
Company verification happens after launch. Until it's done, Meta limits the number of new conversations per day; after verification the limit is removed. We'll help with the documents.
What you get
One number for wholesale and retail
Requests from companies and private buyers land in one inbox, and whoever is on site handles them.
Shift handover without retelling
The next employee opens the chat and sees everything: what was ordered, which invoice was issued, when shipment was promised.
Voice messages as text
AI transcribes voice messages, so the item list can be read instead of replayed in a noisy workshop.
Shipment status by template
Order packed, invoice issued, truck on its way: the customer gets a message based on a Meta-approved template.
Bitrix24, amoCRM and your own system
A request from the chat becomes a deal, and your own accounting software connects through the REST API and webhooks.
Invoices for companies
Pay in tenge, dollars or euros by invoice, with an act and a VAT invoice. Card payment works too.
What changes for customers from industrial companies?
A request no longer depends on whose phone it is or whose shift it is.
How much will customer notifications cost per month?
It depends on how many status updates and broadcasts you send. Set the sliders to your order volume, and the calculator works out the total at current rates.
Your country
Meta rates depend on the recipient country. Below are the final prices per message.
Promos, discounts, invitations: marketing messages
Order status, appointment reminders, payment reminders
Everything an agent writes to a customer while the 24-hour window is open. The first 1,000 per month per number are charged at a reduced price
How much does official WhatsApp cost for a company in Ekibastuz?
The connection itself is free. After that there are two payments: the line each month and messages at Meta's rates. Below is what a shop, service business or contractor gets with the line.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while replies sent within 24 hours after the customer writes are almost free for the first 1,000 a month per number and billed at the market rate after that. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
Why is a shared number handier for businesses in Ekibastuz?
Ekibastuz grew up around coal mines and power stations, and shifts set the pace of the city. Customers write before work, after it and during breaks, so a request has to wait for an answer whoever is on site.
Suppliers to mines and power stations
Workwear, safety gear, spare parts, consumables: buyers send lists, and the manager issues the invoice and reports readiness from one inbox.
Services and repairs for residents
Car service, appliance repair, call-out tradespeople: one shift takes the request, another closes it, and the customer doesn't repeat a thing.
Shops and delivery
A shopper asks about stock after a night shift. If the shop is closed, the auto-reply gives opening hours, and in the morning a salesperson answers from the history.
Oversight for the owner
Any conversation opens in full: what price was quoted, what deadline was promised, which employee replied.
Who it suits in Ekibastuz
- Workwear and safety gear: company orders, invoices, shipment
- Machinery spare parts: matching by photo and stock
- Car services: booking after a shift and car ready
- Clinics and medical centres: check-up bookings and reminders
- Water and grocery delivery: orders and delivery time
- Flat repairs and plumbing: call-out visits
- Training centres: courses and timetables
- Housing for workers on assignment: available dates
Frequently asked questions
How long does connection take in Ekibastuz?
About 15 minutes if the number is free and receives a call or SMS with a code. It's all done remotely, and Meta company verification takes place after launch.
How do salespeople on different shifts share one number?
Each person logs into the shared chat with their own login, from a computer or a phone. The new shift sees the customer's full history, and the manager sees every conversation.
Can we connect separate numbers for wholesale and retail?
Yes. Each number is connected as its own line, and access is given only to the staff who need it.
What about voice messages from buyers?
The chat transcribes voice messages with AI, and the text appears right in the conversation. This feature is included in the plan.
Do you invoice companies?
Yes. You pay in tenge, dollars or euros by invoice, and we provide an act and a VAT invoice with it. Card payments don't come with documents.
Do we need a developer to get started?
No, you work in a ready-made chat. The REST API and webhooks are only needed if you want to link the line to your own accounting system. The first 7 days are free.
We will connect your +7 number
Signing up takes a couple of minutes and the first 7 days are free. We will help you pass Meta's review and write your first templates: without them a channel often gets stuck in moderation.