License agreement

1.1. In the manner and on the terms provided for by this Agreement, the Licensor grants the User the right to use the Software (a simple non-exclusive license), exercised by the User installing and launching the Software in accordance with its technical documentation and the terms of this Agreement.

1.2. All provisions of this Agreement apply both to the Software as a whole and to its individual components. The Software is licensed as a single computer program; its components may not be separated and used on different Bitrix24 portals.

1.3. This Agreement is concluded before or immediately at the moment when use of the Software begins and is valid throughout the entire term of the Licensor’s exclusive right to the Software, provided that the User duly complies with the terms of this Agreement.

1.4. The Licensor grants the User the right to use the Software in the territory of the Republic of Kazakhstan on the terms and in the manner provided for by the applicable legislation of the Republic of Kazakhstan and by this Agreement.

2.1. The Software is the result of intellectual activity and an object of copyright as a computer program, which are governed and protected by the legislation of the Republic of Kazakhstan on intellectual property and by the norms of international law.

2.2. The Software contains a trade secret and other confidential information belonging to the Licensor. Any use of the Software in violation of the terms of this Agreement is regarded as an infringement of the Licensor’s rights and is a sufficient ground for depriving the User of the rights granted under this Agreement.

2.3. The Licensor guarantees that it holds all the rights to use the Software, including its documentation, that are necessary to grant the User the rights to use the Software under this Agreement.

2.4. In the event of infringement of copyright, liability is provided for in accordance with the applicable legislation of the Republic of Kazakhstan.

3.1. This Agreement grants the right to install, launch and use one lawfully acquired copy of the Software within its functional capabilities on one Bitrix24 portal.

3.2. The User has the right, having notified the Licensor, to assign (transfer) their rights and obligations under this Agreement in full to another User on one occasion, with the exception of the right provided for in this clause of the Agreement to subsequently assign (transfer) the rights under this Agreement to other Users, which limits the possibility of a repeated transfer of rights under this Agreement. The said assignment (transfer) of rights and obligations is carried out subject to the full and unconditional agreement of the new user with all the provisions and terms of this Agreement. When transferring the rights to use the Software, the User undertakes to destroy completely all copies of the Software installed on the User’s computers, including backup copies. The User is obliged to provide the full details of the new User in order to re-register the rights to use the Software in their name in accordance with this Agreement.

The assignment (transfer) of rights under this Agreement may not be carried out (i) indirectly or through any third party, and also (ii) where the User uses the Demo version of the Software, in respect of which a complete prohibition on alienation by the initial User is established.

3.3. The User has the right to modify, add or delete any files of the acquired Software only in the cases provided for by the legislation of the Republic of Kazakhstan on copyright.

3.4. It is prohibited to remove any copyright information.

3.5. Any use of the Software that is contrary to the applicable legislation of the Republic of Kazakhstan is prohibited.

4.1. Violation of the terms of this Agreement entails the liability provided for by the legislation of the Republic of Kazakhstan.

4.2. The Licensor is not liable to the User for any damage, any loss of profit, information or savings connected with the use of or the impossibility of using the Software, even if the User has given prior notice of the possibility of such damage, or under any third-party claim.

5.1. The Licensor grants the User the right to receive Technical support, meaning consulting the User on matters connected with the functionality of the Software, the specifics of installation and operation on standard configurations of supported operating, mail and other systems, on the terms and throughout the entire term of this Agreement, and also in accordance with the applicable legislation of the Republic of Kazakhstan, without payment of additional remuneration.

5.2. All updates of the Software are an integral part of it and are used solely together with the Software as a single computer program in the manner provided for in this Agreement, unless other terms of use of such updates are provided for in a separate license contract.

5.3. If errors are discovered while using the Software, the Licensor undertakes to correct them as quickly as possible and to release a new, corrected version of the Software. The parties agree that the exact time for eliminating an error cannot be established, since the Software interacts closely with other computer programs of third-party developers, with the operating system and with the hardware resources of the User’s computer, and the operability and the time for eliminating problems do not depend fully on the Licensor alone.

5.4. In the event of failure to comply with any of the clauses of section 3 of this Agreement, the User automatically loses the right to receive updates (new versions) of the Software.

6.1. This Agreement is concluded and is to be interpreted in accordance with the legislation of the Republic of Kazakhstan.

6.2. If the User violates the terms of this Agreement on the use of the Software, the Licensor has the right to terminate this Agreement unilaterally, having notified the User of this.

6.3. Upon termination of this Agreement, the User is obliged to stop using the Software completely and to destroy all copies of the Software installed on their Bitrix24 portal, including backup copies and all components of the Software.

6.4. The User has the right to terminate this Agreement at any time by completely removing the Software.

6.5. If a competent court declares any provisions of this Agreement invalid, the Agreement continues to be valid in the remaining part.

6.6. This Agreement also applies to all updates (new versions) of the Software provided to the User during its term, unless, when the Software is updated, the User is offered the opportunity to review and accept a separate license contract or addenda to this Agreement.

7.1. The Software automates the actions of the User’s cashier in the Kaspi Pay service and allows them to be performed from the User’s Bitrix24 portal: issuing an invoice to a buyer’s phone number, creating a QR payment for a specified amount, checking the status of an invoice or payment, and cancelling an issued invoice.

7.2. The Software also allows the User to send the buyer a payment link through the User’s connected WazzaBee line. Such messages are sent under the rules and rates of that line.

7.3. The Software performs all actions on behalf of and on the instructions of the User, through the cash desk connected by the User and within the permissions that Kaspi grants to the “Cashier” role. The Software does not extend these permissions and does not perform operations that are unavailable to the User’s cashier.

8.1. The Software is not an official Kaspi.kz integration. The Licensor is not a bank, an acquirer, a payment organisation, a payment agent or a payment subagent, and does not provide payment services within the meaning of the Law of the Republic of Kazakhstan “On Payments and Payment Systems”.

8.2. Buyers’ money is accepted by Kaspi Bank JSC and credited directly to the User’s account. The Licensor does not receive, hold or transfer buyers’ money, has no access to it and does not deduct any commission from it.

8.3. Relations regarding the acceptance of payments arise between the User, the buyer and Kaspi and are governed by Kaspi’s agreements and rules. The commission for accepting payments is deducted by Kaspi according to the rate set for the User. Crediting and refunds of payments, as well as claims relating to them, are handled in the manner established by Kaspi.

9.1. The Licensor is not affiliated with Kaspi Bank JSC or 1C-Bitrix LLC, is not their official partner or representative, does not act on their behalf and does not represent their interests.

9.2. The trademarks and names Kaspi, Kaspi.kz, Kaspi Pay, Bitrix24 and WhatsApp belong to their respective owners. In this Agreement and in the Software they are mentioned solely to indicate compatibility and do not imply any endorsement or support of the Software by their owners.

10.1. The operation of the Software depends on the availability of the Kaspi and Bitrix24 services. The Licensor does not control these services and is not responsible for interruptions in their operation or for changes to their rules, interfaces and technical conditions.

10.2. Because of such interruptions or changes, certain functions of the Software may temporarily work incorrectly or be unavailable. The Licensor takes reasonable measures to restore the operation of the Software as soon as possible.

11.1. The User connects to the Software only those Kaspi Pay cash desks that the User is authorised to use.

11.2. For the Software, the User uses a separate phone number that has been assigned the “Cashier” role in Kaspi Pay.

11.3. The User does not log in to the Kaspi Pay app with this cashier’s number. Such a login disconnects the cash desk in the Software, after which it has to be reconnected with SMS confirmation. A disconnection for this reason is not a malfunction of the Software.

11.4. The User accepts payments through the Software only for the User’s own goods, works and services.

11.5. The User complies with the legislation of the Republic of Kazakhstan and with the rules of Kaspi and Bitrix24.

11.6. The use of cash registers, the issuing of fiscal receipts and the payment of taxes remain the User’s responsibility.

11.7. The User is responsible for the correctness of the amount, the buyer’s phone number and the purpose of each invoice.

12.1. The trial period lasts 7 (seven) calendar days from the connection of the first cash desk and is provided free of charge. No more than 2 (two) cash desks can be connected during the trial period.

12.2. After the trial period, the Software is provided by subscription, paid separately for each cash desk. The Start plan (up to 300 payments per month) and the Unlimited plan are available. Paying for 6 months at once gives a 10% discount, and paying for 12 months at once gives a 20% discount. Current plan prices are published at https://wazzabee.com, where payment is also made.

12.3. A User with an active paid WazzaBee CRM plan or WazzaBee messaging line plan receives the Software without a subscription fee for up to 10 (ten) cash desks.

12.4. When the trial or paid period has ended or the payment limit of the plan has been reached, the Software stops issuing new invoices. Invoices and QR payments already issued are tracked until they reach a final status.

12.5. The Licensor may change plan prices after notifying Users in advance on the website or in the Software interface. The price of a period that has already been paid for does not change.

12.6. Fees for a paid period are not refunded for unused time, except in cases provided for by the legislation of the Republic of Kazakhstan.

13.1. The Licensor is not liable for the User’s indirect losses or lost profits.

13.2. The Licensor’s total liability to the User under this Agreement is limited to the amount actually paid by the User to the Licensor for the Software during the 3 (three) months preceding the event giving rise to the claim.

13.3. The limitations set out in this section do not apply where the legislation of the Republic of Kazakhstan does not permit liability to be limited.

14.1. The Licensor processes personal data in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” and the Privacy Policy available at https://wazzabee.com/privacy.

14.2. For the Software to work, the following data are stored: the cashier’s phone number and the cash desk connection data; buyers’ phone numbers, invoice amounts and statuses; the link between an invoice and a deal in Bitrix24. The Software does not collect bank card data or passwords.

14.3. The User guarantees that they have obtained from their customers and employees the consents to the collection and processing of their personal data that are required for the Software to work.

15.1. Removing the Software from the Bitrix24 portal means that the User terminates this Agreement in respect of the Software.

15.2. When the Software is removed, the cash desk connections created in it are deleted. A cashier connected in WazzaBee CRM is not affected.