WazzaBeeWazzup* alternative
for Bitrix24 and amoCRM
Connected Wazzup* to Bitrix24 or amoCRM and now looking for a replacement? We install the WazzaBee connector on the same Open Channel or in the same amoCRM, move your number to the official WhatsApp Business API, and import your old Bitrix24 chats into the dashboard with their original dates.
- Your number stays yours
- Open Channels stay in place
- Your amoCRM deals stay untouched
How leads are lost right now
Three situations almost every company knows
Not sure which WhatsApp you have
Wazzup* offers regular WhatsApp and, separately, WABA, and they connect differently. Until you know which one you use, it is unclear how to move the number.
Years of history in Open Channels
Your agents are used to opening a card and seeing years of conversation with a customer. You worry that after a connector change the old chats will vanish or end up scattered.
Accounting needs an invoice in tenge
If your company is in Kazakhstan, accounting usually wants invoices issued to your LLP or sole trader in tenge, so nobody has to recalculate the exchange rate every month.
How a switch from Wazzup* starts
A sample conversation with WazzaBee support: a Bitrix24 customer is afraid of losing chat history.
How to switch from Wazzup* to WazzaBee?
Five steps. Your sales team keeps working in its CRM the whole time.
Dashboard and ticket
Sign up for WazzaBee and tell us in a ticket whether you use Bitrix24 or amoCRM and which WhatsApp you had in Wazzup*.
Webhook for history
For Bitrix24: your portal admin creates an inbound webhook and sends it in the ticket so we can pick up the old chats.
Official number
A WABA number is moved under the Meta procedure, an app number is connected via Coexistence.
New connector
Install WazzaBee in Bitrix24 on the same Open Channel or in amoCRM, then turn off Wazzup*.
Archive in the dashboard
We place the old conversations into dashboard chats with their original dates. Customers receive nothing.
What you get
The same Bitrix24 Open Channel
The WazzaBee connector goes on the channel your agents already work in. Queue, routing and deals stay as they were.
Old chats next to new ones
We import Open Channels conversations into the WazzaBee dashboard with their original dates. Nothing is sent to your customers.
amoCRM: the same cards
History stays in amoCRM deals and contacts, and new messages land in the same place. No need to rebuild your pipelines.
A WABA number moves as a whole
Under the Meta procedure you keep the display name, quality rating, limits, verified badge and approved templates.
An app number via Coexistence
WhatsApp Business stays on the phone, and on connection you can bring up to 6 months of one-to-one chats.
Our own CRM and every channel in one inbox
Besides the connector there is the WazzaBee CRM. Instagram Direct, Telegram, OLX and a website widget sit in one inbox with WhatsApp.
How much does WhatsApp cost after leaving Wazzup*?
Connecting a channel costs nothing. You pay a channel subscription and messages at Meta rates: in Kazakhstan in tenge by card or by invoice for sole traders and LLPs, in other countries by card in dollars or euros.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
How switching from Wazzup* works
Wazzup* runs inside your CRM, so the switch comes down to two questions: how the number is connected and where the conversations live. The answers differ for Bitrix24 and amoCRM.
If you use Bitrix24
Open Channels conversations belong to the portal and stay there. The WazzaBee connector goes on the same channel, and we import old chats into the dashboard via an inbound webhook. We have already moved tens of thousands of chats for customers.
If you use amoCRM
History stays in amoCRM deal and contact cards. The WazzaBee integration connects to the same amoCRM, and new messages arrive in the same cards.
The number was on WABA
The number moves under the Meta procedure with its name, quality rating, limits, badge and templates. Conversations that were stored only with the previous provider are not transferred by Meta.
The number was in the app
If the number was connected by QR code, we connect it via Coexistence. One-to-one chats come over for up to 6 months, files only for the last 2 weeks, and group chats are not transferred.
What people need after Wazzup*
- An invoice in tenge for an LLP, or paying in $ and €
- Moving a QR code number to the API
- Meta template broadcasts from the CRM
- Old Bitrix24 chats in one inbox
- OLX and Instagram next to WhatsApp
- Several agents on one number
- A WhatsApp widget for the website
- Trying the WazzaBee CRM
Frequently asked questions
Can I leave Wazzup* and keep my number?
Yes. A WABA number is moved under the Meta procedure, an app number is connected via Coexistence. Customers keep writing to the same number and notice nothing.
Will the chats in Bitrix24 Open Channels disappear?
No, the conversations belong to the portal and stay in Bitrix24. If you also want them in the WazzaBee dashboard, we import them via an inbound webhook with their original dates.
What happens to the history in amoCRM?
It stays in amoCRM deal and contact cards, where your agents see it. The WazzaBee integration connects to the same amoCRM, and new messages go to the same deals.
We had WABA in Wazzup*. What is kept?
The name, quality rating, limits, badge and approved templates. Before the move, the two-step verification PIN is removed, and you need admin access to your Meta Business Manager.
Do you support VKontakte, MAX and Avito?
No, these are Russian platforms, and we work in Kazakhstan, other CIS countries, Georgia and Turkey. You can connect WhatsApp, Instagram Direct, Telegram, OLX and a website widget.
When should we turn off Wazzup*?
At the moment the number is switched, so messages don't land in two channels at once. Until then both services can run side by side, and we'll tell you the exact moment in the ticket.
How long does the switch take?
Connecting official WhatsApp takes 15 minutes. Importing old chats from Bitrix24 is planned separately, and we give a timeframe after estimating the volume.
Read before you switch
Switching from other services
The general page on changing providers
OpenSwitching guide
What to prepare before the number switch
OpenCoexistence
For a number connected by QR code
OpenWhatsApp for Bitrix24
A connector in Open Channels
OpenWhatsApp for amoCRM
Conversations in deals and contacts
OpenWABA number transfer
What is kept when you change providers
OpenSwitch from Wazzup* and bring your conversations
Sign up and tell us in a ticket which CRM you use and how the number is connected: regular WhatsApp or WABA. From there we guide the switch step by step.
* Wazzup and other names mentioned are trademarks or names of their respective owners. WazzaBee is not affiliated with Vazzap LLC, SIA "WAZZUP" or other companies mentioned, and is not their partner or representative. The name is used only to describe which service you can switch from and does not evaluate its work. The description of the service's features is based on publicly available information from its website as of the publication date.