WazzaBeeUmnico* alternative
for businesses in the CIS
Running WhatsApp through Umnico* and looking for a replacement? We move your number, connect to the same Bitrix24 or amoCRM and add OLX. We work in Kazakhstan, other CIS countries, Georgia and Turkey, with payment in tenge, dollars or euros.
- Your number stays yours
- Same CRM
- Pay in ₸, $ or €
How leads are lost right now
Three situations almost every company knows
Accounting wants documents in tenge
The messaging service is paid from the LLP's bank account, and every month someone has to explain to the accountant where the invoice comes from and in which currency. It is easier when the invoice is issued in tenge to your company.
Buyers write from OLX
Inquiries from listings land in a separate app, managers switch between windows and some questions get lost. You want OLX in the same chat as WhatsApp and Instagram.
You'd rather keep the phone with WhatsApp
The owner is used to answering regular customers from the phone, while the sales team needs shared access to the number. You need a way to keep the app on the phone and let every manager see the chats.
How teams switch from Umnico* to WazzaBee
A sample conversation with WazzaBee support: the number is already on the API, the team works in amoCRM.
How to switch from Umnico* to WazzaBee?
Five steps, managers keep working in their usual CRM.
Dashboard and ticket
Sign up for WazzaBee and tell us in a ticket whether the number is on the API or in the app and which CRM you use.
Preparing the number
For an API number, remove the two-step verification PIN and check your admin rights in Meta Business Manager.
Connecting WhatsApp
Go through the Meta window: an API number moves via the transfer procedure, a number from the app connects via Coexistence.
CRM and channels
Install WazzaBee in Bitrix24 or amoCRM on the same channel, turn off the previous connector, add OLX and Instagram.
Old chats
If you worked in Bitrix24, we load previous conversations into the dashboard via an inbound webhook with their original dates.
What you get
An API number moves in full
Through Meta's procedure the number keeps its display name, quality rating, limits, badge and approved templates.
The app stays on your phone
We connect a WhatsApp Business number via Coexistence: you reply from the phone, managers work in the dashboard, and up to 6 months of personal chats arrive on connection.
Same Bitrix24 Open Channel
The WazzaBee connector goes on the channel where your managers already work. Old chats are loaded into the dashboard via an inbound webhook with their original dates.
amoCRM deals stay in place
Conversations remain in the cards, the WazzaBee integration connects to the same amoCRM, and new messages go to the same deals.
OLX next to WhatsApp
Messages from OLX listings, Instagram Direct, Telegram and your website widget come together in one window with WhatsApp.
Pay in your currency
In Kazakhstan pay in tenge by card or by invoice for sole traders and LLPs, in other countries by card in dollars or euros. If a connector is not enough, WazzaBee has its own CRM.
How much does WhatsApp cost after switching from Umnico*?
Connecting a channel is free. You pay the channel subscription and messages at Meta rates, prices below.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What to consider when switching from Umnico*
The Umnico* website shows that the service connects WhatsApp through the official API, works with Bitrix24 via Open Channels and its own widget, and with amoCRM via deal cards. The order of the move depends on how your setup looks.
Number on WhatsApp API
The number moves through Meta's procedure with its name, rating, limits and templates. Meta does not transfer conversations stored only with the previous provider, so it matters that they remain in your CRM.
Number in the WhatsApp Business app
We connect it via Coexistence: the app stays on the phone, up to 6 months of personal chats arrive on connection, files only from the last 2 weeks. Group chats are not transferred.
Conversations in Bitrix24
Open Channel chats belong to the portal. The WazzaBee connector goes on the same channel, and our team loads previous chats into the dashboard via an inbound webhook, nothing is sent to customers.
Set of channels
Umnico* lists more than 25 channels on its website, including Avito, VKontakte and Viber. We connect WhatsApp, Instagram Direct, Telegram, OLX and a website widget and work in Kazakhstan, other CIS countries, Georgia and Turkey.
When teams look for a replacement
- You need a tenge invoice for a sole trader or LLP
- Buyers write from OLX listings
- You want to keep the number in the phone app
- You need to keep the badge and templates when moving
- Sales work in Bitrix24 Open Channels
- You need broadcasts with Meta templates
- You want support that knows CIS markets
- You want your own CRM next to the chats
Frequently asked questions
Can I switch from Umnico* and keep my number?
Yes. A WhatsApp API number is moved through Meta's procedure, a number from the app is connected via Coexistence. Customers keep writing to the same number.
What is kept when an API number is moved?
The name, quality rating, limits, badge and approved templates. You need to remove the two-step verification PIN and have admin access to Meta Business Manager. Meta does not transfer conversations stored only with the previous provider.
We work in Bitrix24. What happens to the chats?
Open Channel chats stay in the portal. We put the WazzaBee connector on the same channel and load previous conversations into the dashboard via an inbound webhook with their original dates.
What if we use amoCRM?
Conversations stay in the amoCRM cards. The WazzaBee integration connects to the same amoCRM, and new messages arrive in the same deals.
Do you connect Avito, VKontakte and MAX?
No, these are Russian platforms, and we work in Kazakhstan, other CIS countries, Georgia and Turkey. We connect WhatsApp, Instagram Direct, Telegram, OLX and a website widget.
How do I pay for WazzaBee?
In Kazakhstan you pay for the channel subscription and messages at Meta rates in tenge by card or by invoice for sole traders and LLPs, in other countries by card in dollars or euros.
How long does the switch take?
Connecting official WhatsApp takes 15 minutes. We give the timeline for loading previous chats from Bitrix24 after estimating the volume.
Useful before switching
Switching from other services
All ways to move on one page
OpenMigration guide
What to prepare before moving the number
OpenCoexistence
WhatsApp on the phone and in the dashboard
OpenWABA number transfer
How an API number changes provider
OpenWhatsApp for Bitrix24
Connector for Open Channels
OpenOLX and Bitrix24
Inquiries from listings in your CRM
OpenSwitch from Umnico* to WazzaBee
Sign up and tell us in a ticket how the number is connected and which CRM your managers use. We'll suggest the order of steps for your case.
* Umnico and other names mentioned are trademarks or names of their respective owners. WazzaBee is not affiliated with these companies and is not their partner or representative. The name is used only to describe which service you can switch from and does not evaluate its work. The description of the service's features is based on publicly available information from its website as of the publication date.