WazzaBeei2crm* alternative
for amoCRM and Bitrix24
Running WhatsApp in amoCRM or Bitrix24 through i2crm* and looking for a service that works in Kazakhstan, other CIS countries, Georgia and Turkey? We connect the same number to the official WhatsApp Business API, install the integration in your CRM and accept payment in tenge by invoice for sole proprietors and LLPs, or by card in dollars and euros.
- Your number stays yours
- amoCRM and Bitrix24
- Pay in ₸, $ or €
How leads are lost right now
Three situations almost every company knows
Accounting wants an invoice in tenge
You pay for a messaging service every month, and the accountant of your Kazakhstan LLP needs a tenge invoice from a supplier you can sign a contract with. The director's personal card is not a solution.
The number lives in the app, but you need broadcasts
Agents reply from a phone, and years of chats sit in the app. You want to broadcast to your customer base through the official API, but you are afraid of losing chats along the way.
Buyers message you from OLX
Leads come from OLX listings, Instagram and WhatsApp, and agents keep jumping between tabs. You need all these channels in one window.
How a switch from i2crm* begins
A sample conversation with WazzaBee support: the customer works in amoCRM and wants broadcasts.
How do I switch from i2crm* to WazzaBee?
Five steps, and your agents keep working in their CRM.
Dashboard and ticket
Sign up for WazzaBee and tell us in a ticket where your number is now, in the app or on the API, and which CRM you use.
Number preparation
For a number on the API, you remove the two-step verification PIN. For a number from the app, a manager enables Coexistence access.
WhatsApp connection
You go through the Meta window and connect the number to the official WhatsApp Business API. Support is available in the ticket.
CRM integration
Install WazzaBee in amoCRM or in the same Bitrix24 Open Channel and turn off the previous integration.
Old Bitrix24 chats
If needed, we import previous conversations into the dashboard via an inbound webhook, with original dates.
What you get
App and API on one number
With Coexistence the number works both in WhatsApp Business on the phone and in your CRM. During setup Meta transfers up to 6 months of one-to-one chats.
Broadcasts with Meta templates
Official WhatsApp Business API: broadcast to your base with approved templates, and your number is not at risk of a ban for normal conversations.
amoCRM stays in place
History stays in deal and contact cards. The WazzaBee integration connects to the same amoCRM, and your pipelines keep working as before.
Bitrix24 with your old chats
The connector goes into the same Open Channel. We import old conversations into your WazzaBee dashboard via an inbound webhook, with original dates.
OLX, Instagram and Telegram alongside
Chats from OLX listings, Instagram Direct, Telegram and your website widget land in one window together with WhatsApp.
Pay in ₸, $ or €
In Kazakhstan you pay in tenge by card or by invoice for sole proprietors and LLPs, in other countries by card in dollars or euros.
How much does WhatsApp cost after switching from i2crm*?
Connecting a line is free. You pay for the line subscription and messages at Meta rates, in tenge, dollars or euros. Current prices are below.
WhatsApp Business API channel
29 900 ₸ / month
or $68 · €61
Messages are billed by Meta: the price depends on the recipient's country and the type of conversation. Marketing messages cost more, while a reply sent within 24 hours after the customer writes is almost free. We quote the current rates when you connect.
Payment by Visa or Mastercard; for companies we issue an invoice.
What's included
- Official WhatsApp Business API channel
- Shared chat for the whole team: browser and phone
- Bitrix24 and amoCRM integrations
- Broadcasts and template notifications
- Open REST API and webhooks
- Free widget for your website
- Auto-replies: greeting and after-hours
- Help with setup and templates
- Voice messages transcribed by AI
- Quick reply templates
The first 7 days are free on any plan. Try it on your own customers and only then decide.
Free manager seats: 3. Each extra seat costs 3 000 ₸ a month.
Pay for six months and get 10% off, pay for a year and get 20% off.
What to check before switching from i2crm*
i2crm* connects messengers to various CRMs and sells WhatsApp Business API as a separate product. So first, find out where your number is and which CRM your agents work in.
If you use amoCRM
Conversations stay in amoCRM deal and contact cards. You connect the WazzaBee integration to the same amoCRM, and agents keep replying from the cards they know.
If you use Bitrix24
Open Channel chats belong to the portal. The WazzaBee connector goes into the same channel, and our team imports old chats into the dashboard via an inbound webhook.
Number in the app or on the API
A number from the app connects via Coexistence with up to 6 months of one-to-one chat history. A number on the API is migrated under Meta's procedure with its name, quality rating and templates.
If your CRM is different
We connect to Bitrix24 and amoCRM. If your CRM is different or you have none, you can work in the WazzaBee CRM, which comes with the dashboard.
When people look for an i2crm* replacement
- An LLP needs an invoice in tenge
- You need broadcasts with Meta templates
- The number is in the app, but you need the API
- Buyers message you from OLX listings
- Instagram Direct is needed in the same window
- You need a WhatsApp widget on your website
- Open Channel chats are needed in the dashboard
- You need your own CRM alongside chats
Frequently asked questions
Can I switch from i2crm* and keep my number?
Yes. A number from the WhatsApp Business app connects via Coexistence, and a number on WhatsApp API is migrated under Meta's procedure. Customers keep writing to the same number.
What happens to conversations in amoCRM?
They stay in the amoCRM cards. You connect the WazzaBee integration to the same amoCRM, and new messages arrive in the same deals and contacts.
What if we work in Bitrix24?
Open Channel chats stay in the portal. Your admin creates an inbound webhook and sends it in a ticket, and we import the old chats into the WazzaBee dashboard. Nothing is sent to customers.
The number is already on WhatsApp API with another provider. What is needed?
Remove the two-step verification PIN and have admin access to your Meta Business Manager. The name, quality rating, limits, verified badge and approved templates are kept. Conversations stored only with the previous provider are not transferred by Meta.
Do you connect Avito, VKontakte and MAX?
No, these are Russian platforms, and we work in Kazakhstan, other CIS countries, Georgia and Turkey. We offer WhatsApp, Instagram Direct, Telegram, OLX and a website widget.
How do I pay for WazzaBee?
In Kazakhstan, in tenge by card or by invoice for sole proprietors and LLPs. In other countries, by card in dollars or euros. You pay for the line subscription and messages at Meta rates.
How long does the switch take?
Connecting official WhatsApp takes 15 minutes. Importing old chats from Bitrix24 is planned separately, and we give a timeline after estimating the volume.
See also
Switching from other services
All switching options on one page
OpenSwitching guide
Number preparation and webhook step by step
OpenCoexistence
Phone app and API on one number
OpenWhatsApp for amoCRM
Chats in deal and contact cards
OpenWhatsApp broadcasts
Meta templates and message prices
OpenOLX and Bitrix24
Listing chats in your CRM
OpenSwitch from i2crm* to official WhatsApp
Sign up and tell us in a ticket where your number is now and which CRM your agents use. We will suggest the order of steps for your exact case.
* i2crm and other names mentioned are trademarks or names of their respective owners. WazzaBee is not affiliated with sole proprietor E. V. Slesarev or other companies mentioned, and is not their partner or representative. The name is used only to describe which service you can switch from and does not evaluate its performance. The description of the service's features is based on publicly available information from its website as of the publication date.